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Nursing Homes · Medicare certified

Whispering Pines Lodge

2131 Alpine Road · Longview, TX 75601 · 116 certified beds

(903) 757-8786

NPI 1891263695 (opens in a new tab)

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About Whispering Pines Lodge

Whispering Pines Lodge is a nursing home in Longview, Texas. Its capacity is 116 beds, the same as the Gregg County median for nursing homes. It is run by a for-profit operator and is part of Creative Solutions in Healthcare. It is Medicare certified. Its public inspection record shows 60 citations, the most recent on February 20, 2026. CMS also lists 7 fines or payment denials against it. Nurse staffing averages 3.15 hours per resident per day. It is one of 9 nursing homes listed in Longview. Residents and families can raise concerns with the Texas Long-Term Care Ombudsman Program at 1-800-252-2412. Its public records were last updated in October 2026.

Public record

CMS Care Compare, updated October 2026

Special Focus Facility candidate

CMS lists this nursing home as a candidate for its Special Focus Facility program, which is for nursing homes with a history of serious quality issues. About the program.

Certification

Medicare-certified.

Ratings

Overall

1.0

Staffing

1.0

Quality measures

1.0

CMS Care Compare, October 2026.

Inspection history (60)

Records from August 2023 to February 2026.

  • October 3, 2024

    Tag F0758

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is l….

    Severity J: isolated, immediate jeopardy. Corrected October 4, 2024.

  • October 3, 2024

    Tag F0677

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 4, 2024.

  • October 3, 2024

    Tag F0880

    Provide and implement an infection prevention and control program.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 4, 2024.

  • October 3, 2024

    Tag F0645

    PASARR screening for Mental disorders or Intellectual Disabilities.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected October 4, 2024.

  • October 3, 2024

    Tag F0760

    Ensure that residents are free from significant medication errors.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected October 4, 2024.

  • September 4, 2024

    Tag F0609

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 6, 2024.

  • October 4, 2023

    Tag F0880

    Provide and implement an infection prevention and control program.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 25, 2023.

  • September 13, 2023

    Tag F0680

    Ensure the activities program is directed by a qualified professional.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected October 15, 2023.

  • September 13, 2023

    Tag F0550

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected October 15, 2023.

  • September 13, 2023

    Tag F0677

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected October 15, 2023.

  • September 13, 2023

    Tag F0684

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 15, 2023.

  • September 13, 2023

    Tag F0686

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 15, 2023.

  • September 13, 2023

    Tag F0692

    Provide enough food/fluids to maintain a resident's health.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 15, 2023.

  • September 13, 2023

    Tag F0582

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 15, 2023.

  • September 13, 2023

    Tag F0761

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 15, 2023.

  • September 13, 2023

    Tag F0880

    Provide and implement an infection prevention and control program.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 15, 2023.

  • September 13, 2023

    Tag F0656

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected October 15, 2023.

  • September 13, 2023

    Tag F0558

    Reasonably accommodate the needs and preferences of each resident.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected October 15, 2023.

  • September 13, 2023

    Tag F0758

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is l….

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 15, 2023.

  • August 23, 2023

    Tag F0689

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 25, 2023.

See the source data on data.cms.gov (opens in a new tab)

Penalties (7)

Total fines: $534,491

  • February 20, 2026 · Fine

    CMS recorded a civil money penalty of $122,865 against this nursing home on February 20, 2026.

  • September 13, 2025 · Fine

    CMS recorded a civil money penalty of $168,194 against this nursing home on September 13, 2025.

  • July 16, 2025 · Fine

    CMS recorded a civil money penalty of $16,432 against this nursing home on July 16, 2025.

  • March 10, 2025 · Fine

    CMS recorded a civil money penalty of $17,641 against this nursing home on March 10, 2025.

  • March 10, 2025 · Fine

    CMS recorded a civil money penalty of $17,641 against this nursing home on March 10, 2025.

  • February 27, 2025 · Fine

    CMS recorded a civil money penalty of $9,479 against this nursing home on February 27, 2025.

  • October 3, 2024 · Fine

    CMS recorded a civil money penalty of $182,239 against this nursing home on October 3, 2024.

See the source data on data.cms.gov (opens in a new tab)

Staffing

3.15 nurse hours per resident per day in Q2 2026, down from 3.78 in Q4 2025.

From the payroll records nursing homes file with CMS.

Ownership

For profit

Part of Creative Solutions in Healthcare, a chain of 150 nursing homes.

Average CMS star ratings across the chain: 2.3 overall, 2.7 for health inspections, 1.4 for staffing, 3.4 for quality measures.

Typical cost

CareScout Cost of Care Survey, 2025

This provider's prices aren't public. Here is what the same care typically costs in Texas.

Nursing Homes

Texas median$5,627/mo

Nearby alternatives

Other licensed providers in Longview.

Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care

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