Nursing Homes · Medicare certified
Whispering Pines Lodge
2131 Alpine Road · Longview, TX 75601 · 116 certified beds
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About Whispering Pines Lodge
Whispering Pines Lodge is a nursing home in Longview, Texas. Its capacity is 116 beds, the same as the Gregg County median for nursing homes. It is run by a for-profit operator and is part of Creative Solutions in Healthcare. It is Medicare certified. Its public inspection record shows 60 citations, the most recent on February 20, 2026. CMS also lists 7 fines or payment denials against it. Nurse staffing averages 3.15 hours per resident per day. It is one of 9 nursing homes listed in Longview. Residents and families can raise concerns with the Texas Long-Term Care Ombudsman Program at 1-800-252-2412. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Special Focus Facility candidate
CMS lists this nursing home as a candidate for its Special Focus Facility program, which is for nursing homes with a history of serious quality issues. About the program.
Certification
Medicare-certified.
Ratings
Overall
1.0Staffing
1.0Quality measures
1.0CMS Care Compare, October 2026.
Inspection history (60)
Records from August 2023 to February 2026.
October 3, 2024
Tag F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is l….
Severity J: isolated, immediate jeopardy. Corrected October 4, 2024.
October 3, 2024
Tag F0677Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 4, 2024.
October 3, 2024
Tag F0880Provide and implement an infection prevention and control program.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 4, 2024.
October 3, 2024
Tag F0645PASARR screening for Mental disorders or Intellectual Disabilities.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected October 4, 2024.
October 3, 2024
Tag F0760Ensure that residents are free from significant medication errors.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected October 4, 2024.
September 4, 2024
Tag F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 6, 2024.
October 4, 2023
Tag F0880Provide and implement an infection prevention and control program.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 25, 2023.
September 13, 2023
Tag F0680Ensure the activities program is directed by a qualified professional.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected October 15, 2023.
September 13, 2023
Tag F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected October 15, 2023.
September 13, 2023
Tag F0677Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected October 15, 2023.
September 13, 2023
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 15, 2023.
September 13, 2023
Tag F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 15, 2023.
September 13, 2023
Tag F0692Provide enough food/fluids to maintain a resident's health.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 15, 2023.
September 13, 2023
Tag F0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 15, 2023.
September 13, 2023
Tag F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 15, 2023.
September 13, 2023
Tag F0880Provide and implement an infection prevention and control program.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 15, 2023.
September 13, 2023
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected October 15, 2023.
September 13, 2023
Tag F0558Reasonably accommodate the needs and preferences of each resident.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected October 15, 2023.
September 13, 2023
Tag F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is l….
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 15, 2023.
August 23, 2023
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 25, 2023.
Penalties (7)
Total fines: $534,491
February 20, 2026 · Fine
CMS recorded a civil money penalty of $122,865 against this nursing home on February 20, 2026.
September 13, 2025 · Fine
CMS recorded a civil money penalty of $168,194 against this nursing home on September 13, 2025.
July 16, 2025 · Fine
CMS recorded a civil money penalty of $16,432 against this nursing home on July 16, 2025.
March 10, 2025 · Fine
CMS recorded a civil money penalty of $17,641 against this nursing home on March 10, 2025.
March 10, 2025 · Fine
CMS recorded a civil money penalty of $17,641 against this nursing home on March 10, 2025.
February 27, 2025 · Fine
CMS recorded a civil money penalty of $9,479 against this nursing home on February 27, 2025.
October 3, 2024 · Fine
CMS recorded a civil money penalty of $182,239 against this nursing home on October 3, 2024.
Staffing
3.15 nurse hours per resident per day in Q2 2026, down from 3.78 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit
Part of Creative Solutions in Healthcare, a chain of 150 nursing homes.
Average CMS star ratings across the chain: 2.3 overall, 2.7 for health inspections, 1.4 for staffing, 3.4 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Texas.
Nearby alternatives
Other licensed providers in Longview.
Buckner Westminster Place
Heritage at Longview Healthcare Center
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
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