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Nursing Homes · Medicare certified

Whispering Pines Lodge

2131 Alpine Road · Longview, TX 75601 · 116 certified beds

(903) 757-8786

NPI 1891263695 (opens in a new tab)

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About Whispering Pines Lodge

Whispering Pines Lodge is a nursing home in Longview, Texas. Its capacity is 116 beds, the same as the Gregg County median for nursing homes. It is run by a for-profit operator and is part of Creative Solutions in Healthcare. It is Medicare certified. Its public inspection record shows 60 citations, the most recent on February 20, 2026. CMS also lists 7 fines or payment denials against it. Nurse staffing averages 3.15 hours per resident per day. It is one of 9 nursing homes listed in Longview. Residents and families can raise concerns with the Texas Long-Term Care Ombudsman Program at 1-800-252-2412. Its public records were last updated in October 2026.

Public record

CMS Care Compare, updated October 2026

Special Focus Facility candidate

CMS lists this nursing home as a candidate for its Special Focus Facility program, which is for nursing homes with a history of serious quality issues. About the program.

Certification

Medicare-certified.

Ratings

Overall

1.0

Staffing

1.0

Quality measures

1.0

CMS Care Compare, October 2026.

Inspection history (60)

Records from August 2023 to February 2026.

  • September 13, 2025

    Tag F0610

    Respond appropriately to all alleged violations.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 14, 2025.

  • September 13, 2025

    Tag F0602

    Protect each resident from the wrongful use of the resident's belongings or money.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 14, 2025.

  • September 13, 2025

    Tag F0580

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity J: isolated, immediate jeopardy. Corrected September 14, 2025.

  • September 13, 2025

    Tag F0880

    Provide and implement an infection prevention and control program.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected September 14, 2025.

  • September 13, 2025

    Tag F0697

    Provide safe, appropriate pain management for a resident who requires such services.

    Severity J: isolated, immediate jeopardy. Corrected September 14, 2025.

  • July 16, 2025

    Tag F0689

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J: isolated, immediate jeopardy. Corrected July 17, 2025.

  • April 16, 2025

    Tag F0689

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 20, 2025.

  • April 16, 2025

    Tag F0558

    Reasonably accommodate the needs and preferences of each resident.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 20, 2025.

  • April 16, 2025

    Tag F0919

    Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 20, 2025.

  • March 29, 2025

    Tag F0689

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J: isolated, immediate jeopardy. Corrected March 14, 2025.

  • March 10, 2025

    Tag F0604

    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Severity J: isolated, immediate jeopardy. Corrected March 11, 2025.

  • February 27, 2025

    Tag F0689

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J: isolated, immediate jeopardy. Corrected January 30, 2025.

  • October 3, 2024

    Tag F0656

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 4, 2024.

  • October 3, 2024

    Tag F0655

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 4, 2024.

  • October 3, 2024

    Tag F0755

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected October 4, 2024.

  • October 3, 2024

    Tag F0759

    Ensure medication error rates are not 5 percent or greater.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected October 4, 2024.

  • October 3, 2024

    Tag F0692

    Provide enough food/fluids to maintain a resident's health.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected October 4, 2024.

  • October 3, 2024

    Tag F0679

    Provide activities to meet all resident's needs.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected October 4, 2024.

  • October 3, 2024

    Tag F0695

    Provide safe and appropriate respiratory care for a resident when needed.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 4, 2024.

  • October 3, 2024

    Tag F0813

    Have a policy regarding use and storage of foods brought to residents by family and other visitors.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 4, 2024.

See the source data on data.cms.gov (opens in a new tab)

Penalties (7)

Total fines: $534,491

  • February 20, 2026 · Fine

    CMS recorded a civil money penalty of $122,865 against this nursing home on February 20, 2026.

  • September 13, 2025 · Fine

    CMS recorded a civil money penalty of $168,194 against this nursing home on September 13, 2025.

  • July 16, 2025 · Fine

    CMS recorded a civil money penalty of $16,432 against this nursing home on July 16, 2025.

  • March 10, 2025 · Fine

    CMS recorded a civil money penalty of $17,641 against this nursing home on March 10, 2025.

  • March 10, 2025 · Fine

    CMS recorded a civil money penalty of $17,641 against this nursing home on March 10, 2025.

  • February 27, 2025 · Fine

    CMS recorded a civil money penalty of $9,479 against this nursing home on February 27, 2025.

  • October 3, 2024 · Fine

    CMS recorded a civil money penalty of $182,239 against this nursing home on October 3, 2024.

See the source data on data.cms.gov (opens in a new tab)

Staffing

3.15 nurse hours per resident per day in Q2 2026, down from 3.78 in Q4 2025.

From the payroll records nursing homes file with CMS.

Ownership

For profit

Part of Creative Solutions in Healthcare, a chain of 150 nursing homes.

Average CMS star ratings across the chain: 2.3 overall, 2.7 for health inspections, 1.4 for staffing, 3.4 for quality measures.

Typical cost

CareScout Cost of Care Survey, 2025

This provider's prices aren't public. Here is what the same care typically costs in Texas.

Nursing Homes

Texas median$5,627/mo

Nearby alternatives

Other licensed providers in Longview.

Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care

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Whispering Pines Lodge in Longview, TX · Inspections page 2 · ElderCareCosts