Nursing Homes · Milford, MI
Nursing Homes · Medicare certified
West Hickory Haven
3310 W Commerce Rd · Milford, MI 48380 · 101 certified beds
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About West Hickory Haven
West Hickory Haven is a nursing home in Milford, Michigan. Its capacity is 101 beds, below the Oakland County median of 111 for nursing homes. It is run by a for-profit operator and is part of The Peplinski Group. It is Medicare certified. Its public inspection record shows 50 citations, the most recent on March 9, 2026. CMS also lists 3 fines or payment denials against it. Nurse staffing averages 4.27 hours per resident per day. It is one of 2 nursing homes listed in Milford. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
2.0Staffing
4.0Quality measures
4.0CMS Care Compare, October 2026.
Inspection history (50)
Records from March 2023 to March 2026.
March 9, 2026
Tag F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 16, 2026.
March 9, 2026
Tag F0627Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 16, 2026.
January 20, 2026
Tag F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 5, 2025.
January 20, 2026
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G: isolated, actual harm. Corrected January 12, 2026.
October 29, 2025
Tag F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 25, 2025.
October 29, 2025
Tag F0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Severity G: isolated, actual harm. Corrected November 25, 2025.
August 26, 2025
Tag F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 12, 2025.
August 26, 2025
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G: isolated, actual harm. Corrected September 12, 2025.
July 24, 2025
Tag F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 29, 2025.
March 13, 2025
Tag F0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 15, 2025.
March 13, 2025
Tag F0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 15, 2025.
March 13, 2025
Tag F0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 15, 2025.
March 13, 2025
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 15, 2025.
December 16, 2024
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected January 14, 2025.
December 16, 2024
Tag F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is l….
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 14, 2025.
September 25, 2024
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 1, 2024.
September 25, 2024
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 1, 2024.
September 25, 2024
Tag F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 1, 2024.
April 10, 2024
Tag F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity G: isolated, actual harm. Corrected April 30, 2024.
April 10, 2024
Tag F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 30, 2024.
Penalties (3)
Total fines: $54,304
October 29, 2025 · Fine
CMS recorded a civil money penalty of $81,480 against this nursing home on October 29, 2025.
April 10, 2024 · Fine
CMS recorded a civil money penalty of $15,593 against this nursing home on April 10, 2024.
February 7, 2024 · Fine
CMS recorded a civil money penalty of $38,711 against this nursing home on February 7, 2024.
Staffing
4.27 nurse hours per resident per day in Q2 2026, up from 3.90 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit - Corporation
Part of The Peplinski Group, a chain of 10 nursing homes.
Average CMS star ratings across the chain: 2.3 overall, 2.2 for health inspections, 3.7 for staffing, 3.7 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Michigan.
Nearby alternatives
Other licensed providers in Milford.
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
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