West Hickory Haven

Certification

Medicare-certified.

Ratings

Inspection history (50)

Records from March 2023 to March 2026.

• July 12, 2023

  Tag F0609

  Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 16, 2023.

• March 9, 2023

  Tag F0761

  Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 6, 2023.

• March 9, 2023

  Tag F0688

  Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 6, 2023.

• March 9, 2023

  Tag F0684

  Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 29, 2023.

• March 9, 2023

  Tag F0689

  Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  Severity G: isolated, actual harm. Corrected April 29, 2023.

• March 9, 2023

  Tag F0867

  Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

  Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected April 29, 2023.

• March 9, 2023

  Tag F0554

  Allow residents to self-administer drugs if determined clinically appropriate.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 6, 2023.

• March 9, 2023

  Tag F0725

  Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

  Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected April 6, 2023.

• March 9, 2023

  Tag F0600

  Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

  Severity J: isolated, immediate jeopardy. Corrected April 6, 2023.

• March 9, 2023

  Tag F0604

  Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 29, 2023.

Penalties (3)

Total fines: $54,304

• October 29, 2025 · Fine

  CMS recorded a civil money penalty of $81,480 against this nursing home on October 29, 2025.

• April 10, 2024 · Fine

  CMS recorded a civil money penalty of $15,593 against this nursing home on April 10, 2024.

• February 7, 2024 · Fine

  CMS recorded a civil money penalty of $38,711 against this nursing home on February 7, 2024.

Staffing

4.27 nurse hours per resident per day in Q2 2026, up from 3.90 in Q4 2025.

From the payroll records nursing homes file with CMS.

Ownership

For profit