Nursing Homes · Rochester, NY
Nursing Homes · Medicare certified
Waterview Heights Rehabilitation and Nursing Cente
135 Meridan St. · Rochester, NY 14612 · 229 certified beds
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About Waterview Heights Rehabilitation and Nursing Cente
Waterview Heights Rehabilitation and Nursing Cente is a nursing home in Rochester, New York. Its capacity is 229 beds, above the Monroe County median of 120 for nursing homes. It is run by a for-profit operator and is part of Hurlbut Care. It is Medicare certified. Its public inspection record shows 86 citations, the most recent on December 22, 2025. CMS also lists 4 fines or payment denials against it. Nurse staffing averages 3.95 hours per resident per day. It is one of 23 nursing homes listed in Rochester. Residents and families can raise concerns with the New York State Long-Term Care Ombudsman Program at 1-855-582-6769. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Special Focus Facility
CMS has placed this nursing home in its Special Focus Facility program, which is for nursing homes with a history of serious quality issues. CMS inspects homes in the program more often. About the program.
Certification
Medicare-certified.
Ratings
CMS has not published a star rating for this nursing home. That usually follows a recent certification or a change of owner.
Inspection history (86)
Records from January 2024 to December 2025.
December 22, 2025
Tag F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 20, 2026.
December 22, 2025
Tag F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 22, 2026.
December 22, 2025
Tag F0840Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
Severity G: isolated, actual harm. Corrected February 20, 2026.
December 22, 2025
Tag F0880Provide and implement an infection prevention and control program.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected April 22, 2026.
December 22, 2025
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected April 22, 2026.
December 22, 2025
Tag F0692Provide enough food/fluids to maintain a resident's health.
Severity G: isolated, actual harm. Corrected April 22, 2026.
December 22, 2025
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity K: pattern, immediate jeopardy. Corrected February 20, 2026.
December 22, 2025
Tag F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 20, 2026.
December 22, 2025
Tag F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 22, 2026.
December 22, 2025
Tag F0675Honor each resident's preferences, choices, values and beliefs.
Severity I: widespread, actual harm. Corrected February 20, 2026.
December 22, 2025
Tag F0679Provide activities to meet all resident's needs.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 22, 2026.
December 22, 2025
Tag F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected April 22, 2026.
December 22, 2025
Tag F0554Allow residents to self-administer drugs if determined clinically appropriate.
Severity G: isolated, actual harm. Corrected April 22, 2026.
December 22, 2025
Tag F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 22, 2026.
December 22, 2025
Tag F0865Have a plan that describes the process for conducting QAPI and QAA activities.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected February 20, 2026.
December 22, 2025
Tag F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 22, 2026.
December 22, 2025
Tag F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 22, 2026.
December 22, 2025
Tag F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 20, 2026.
December 22, 2025
Tag F0645PASARR screening for Mental disorders or Intellectual Disabilities.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 20, 2026.
December 22, 2025
Tag F0677Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity G: isolated, actual harm. Corrected April 22, 2026.
Penalties (4)
Total fines: $804,844
December 22, 2025 · Fine
CMS recorded a civil money penalty of $304,450 against this nursing home on December 22, 2025.
December 22, 2025 · Payment Denial
CMS recorded a Medicare/Medicaid payment denial for new admissions starting February 14, 2026, lasting 102 days (triggered by inspection on December 22, 2025).
May 9, 2025 · Fine
CMS recorded a civil money penalty of $185,840 against this nursing home on May 9, 2025.
September 17, 2024 · Fine
CMS recorded a civil money penalty of $314,554 against this nursing home on September 17, 2024.
Staffing
3.95 nurse hours per resident per day in Q2 2026, up from 3.44 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit
Part of Hurlbut Care, a chain of 13 nursing homes.
Average CMS star ratings across the chain: 3.9 overall, 3.8 for health inspections, 2.7 for staffing, 3.1 for quality measures.
- Parent company: Hurlbut Health Consulting, LLC
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in New York.
What Medicaid pays nursing homes
This is what New York Medicaid pays a nursing home for each resident per day. It is not what a family pays privately, but it shows what the state treats as the cost of a day of care.
Median facility daily rate
$273.87per day
About $8,326 a month.
Median we calculated from the state's own facility rate file, January 1, 2025. Based on 591 facilities.
Source: NYSDOH: January 2025 Nursing Home Initial Rates (Type NF MedicaidRate) (opens in a new tab), updated 2025-01-01
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