Nursing Homes · Norwood, MA
Nursing Homes · Medicare certified
Victoria Haven Nursing Facility
137 Nichols Street · Norwood, MA 02062 · 31 certified beds
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About Victoria Haven Nursing Facility
Victoria Haven Nursing Facility is a nursing home in Norwood, Massachusetts. Its capacity is 31 beds, below the Norfolk County median of 120 for nursing homes. It is run by a for-profit operator and is part of Rehabilitation Associates. It is Medicare certified. Its public inspection record shows 39 citations, the most recent on January 21, 2026. CMS also lists 1 fine or payment denial against it. Nurse staffing averages 4.89 hours per resident per day. It is one of 4 nursing homes listed in Norwood. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
2.0Staffing
5.0Quality measures
5.0CMS Care Compare, October 2026.
Inspection history (39)
Records from February 2024 to January 2026.
February 18, 2025
Tag F0658Ensure services provided by the nursing facility meet professional standards of quality.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 26, 2025.
February 18, 2025
Tag F0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity B: pattern, no actual harm, potential for minimal harm. Corrected March 26, 2025.
February 18, 2025
Tag F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 26, 2025.
February 18, 2025
Tag F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 26, 2025.
February 18, 2025
Tag F0677Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 26, 2025.
February 18, 2025
Tag F0880Provide and implement an infection prevention and control program.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected March 26, 2025.
February 18, 2025
Tag F0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected March 26, 2025.
February 29, 2024
Tag F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 8, 2024.
February 29, 2024
Tag F0658Ensure services provided by the nursing facility meet professional standards of quality.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 2, 2024.
February 29, 2024
Tag F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity B: pattern, no actual harm, potential for minimal harm. Corrected April 2, 2024.
February 29, 2024
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity G: isolated, actual harm. Corrected April 2, 2024.
February 29, 2024
Tag F0813Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 2, 2024.
February 29, 2024
Tag F0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 2, 2024.
February 29, 2024
Tag F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 2, 2024.
February 29, 2024
Tag F0759Ensure medication error rates are not 5 percent or greater.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 2, 2024.
February 29, 2024
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 2, 2024.
February 29, 2024
Tag F0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity B: pattern, no actual harm, potential for minimal harm. Corrected April 2, 2024.
February 29, 2024
Tag F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 2, 2024.
February 29, 2024
Tag F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity G: isolated, actual harm. Corrected April 2, 2024.
Penalties (1)
Total fines: $40,641
February 29, 2024 · Fine
CMS recorded a civil money penalty of $40,641 against this nursing home on February 29, 2024.
Staffing
4.89 nurse hours per resident per day in Q2 2026, up from 4.34 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit
Part of Rehabilitation Associates, a chain of 6 nursing homes.
Average CMS star ratings across the chain: 3.8 overall, 3.2 for health inspections, 4.8 for staffing, 3.0 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Massachusetts.
Nearby alternatives
Other licensed providers in Norwood.
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Norwood Healthcare
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
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