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UPDATED JUL 2026

Nursing Homes · Medicare certified

Victoria Haven Nursing Facility

137 Nichols Street · Norwood, MA 02062 · 31 certified beds

7817620858

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Public record

CMS Care Compare · Updated Jul 2026

Certification

  • Medicare-certified (CMS Certification Number on file)

Ratings

Not yet ratedSource: CMS Care Compare · Updated 2025Q4.GOV

Staffing rating

Not published

Quality-measure rating

Not published

Inspections on record

Not published

Cited deficiencies

Not published

2.0(CMS Care Compare)Source: CMS Care Compare · Updated 2026-06-01.GOV

Staffing rating

4.0

Quality-measure rating

5.0

Inspections on record

2

Cited deficiencies

27

Inspection history (39)

  • January 21, 2026 · E

    Citation F0684

    Federal surveyors cited this nursing home on 2026-01-21 under CMS tag F0684 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Provide appropriate treatment and care according to orders, resident’s preferences and goals. The deficiency was recorded as corrected on 2026-02-02. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2026-01-21.GOV
  • January 21, 2026 · F

    Citation F0867

    Federal surveyors cited this nursing home on 2026-01-21 under CMS tag F0867 (CMS scope/severity F: widespread, no actual harm, potential for more than minimal harm) for Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. The deficiency was recorded as corrected on 2026-02-27. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2026-01-21.GOV
  • January 21, 2026 · F

    Citation F0730

    Federal surveyors cited this nursing home on 2026-01-21 under CMS tag F0730 (CMS scope/severity F: widespread, no actual harm, potential for more than minimal harm) for Observe each nurse aide's job performance and give regular training. The deficiency was recorded as corrected on 2026-03-02. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2026-01-21.GOV
  • January 21, 2026 · F

    Citation F0727

    Federal surveyors cited this nursing home on 2026-01-21 under CMS tag F0727 (CMS scope/severity F: widespread, no actual harm, potential for more than minimal harm) for Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. The deficiency was recorded as corrected on 2026-03-02. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2026-01-21.GOV
  • January 21, 2026 · E

    Citation F0759

    Federal surveyors cited this nursing home on 2026-01-21 under CMS tag F0759 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Ensure medication error rates are not 5 percent or greater. The deficiency was recorded as corrected on 2026-02-06. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2026-01-21.GOV
  • January 21, 2026 · D

    Citation F0947

    Federal surveyors cited this nursing home on 2026-01-21 under CMS tag F0947 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. The deficiency was recorded as corrected on 2026-03-02. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2026-01-21.GOV
  • January 21, 2026 · E

    Citation F0805

    Federal surveyors cited this nursing home on 2026-01-21 under CMS tag F0805 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. The deficiency was recorded as corrected on 2026-02-14. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2026-01-21.GOV
  • January 21, 2026 · D

    Citation F0887

    Federal surveyors cited this nursing home on 2026-01-21 under CMS tag F0887 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. The deficiency was recorded as corrected on 2026-02-13. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2026-01-21.GOV
  • January 21, 2026 · E

    Citation F0756

    Federal surveyors cited this nursing home on 2026-01-21 under CMS tag F0756 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. The deficiency was recorded as corrected on 2026-02-03. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2026-01-21.GOV
  • January 21, 2026 · E

    Citation F0812

    Federal surveyors cited this nursing home on 2026-01-21 under CMS tag F0812 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. The deficiency was recorded as corrected on 2026-02-14. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2026-01-21.GOV
  • January 21, 2026 · D

    Citation F0580

    Federal surveyors cited this nursing home on 2026-01-21 under CMS tag F0580 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. The deficiency was recorded as corrected on 2026-02-02. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2026-01-21.GOV
  • January 21, 2026 · D

    Citation F0777

    Federal surveyors cited this nursing home on 2026-01-21 under CMS tag F0777 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results. The deficiency was recorded as corrected on 2026-02-14. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2026-01-21.GOV
  • January 21, 2026 · E

    Citation F0761

    Federal surveyors cited this nursing home on 2026-01-21 under CMS tag F0761 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. The deficiency was recorded as corrected on 2026-02-20. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2026-01-21.GOV
  • January 21, 2026 · D

    Citation F0772

    Federal surveyors cited this nursing home on 2026-01-21 under CMS tag F0772 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided. The deficiency was recorded as corrected on 2026-02-04. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2026-01-21.GOV
  • January 21, 2026 · E

    Citation F0658

    Federal surveyors cited this nursing home on 2026-01-21 under CMS tag F0658 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Ensure services provided by the nursing facility meet professional standards of quality. The deficiency was recorded as corrected on 2026-02-02. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2026-01-21.GOV
  • January 21, 2026 · F

    Citation F0880

    Federal surveyors cited this nursing home on 2026-01-21 under CMS tag F0880 (CMS scope/severity F: widespread, no actual harm, potential for more than minimal harm) for Provide and implement an infection prevention and control program. The deficiency was recorded as corrected on 2026-02-27. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2026-01-21.GOV
  • January 21, 2026 · D

    Citation F0840

    Federal surveyors cited this nursing home on 2026-01-21 under CMS tag F0840 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service. The deficiency was recorded as corrected on 2026-02-19. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2026-01-21.GOV
  • February 18, 2025 · E

    Citation F0880

    Federal surveyors cited this nursing home on 2025-02-18 under CMS tag F0880 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Provide and implement an infection prevention and control program. The deficiency was recorded as corrected on 2025-03-26. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-02-18.GOV
  • February 18, 2025 · E

    Citation F0887

    Federal surveyors cited this nursing home on 2025-02-18 under CMS tag F0887 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. The deficiency was recorded as corrected on 2025-03-26. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-02-18.GOV
  • February 18, 2025 · D

    Citation F0655

    Federal surveyors cited this nursing home on 2025-02-18 under CMS tag F0655 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted. The deficiency was recorded as corrected on 2025-03-26. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-02-18.GOV

Penalties

Total fines on file: $40,641

Staffing

Latest: 4.34 nurse staffing hours per resident per day (2026-06-01)

Staffing trend (2 periods)

  1. 2025Q44.34 hrs/resident/day
  2. 2026-06-014.34 hrs/resident/day

Most recent period is about the same as 2025Q4. Figures are CMS-reported nurse staffing hours, not our estimate.

Ownership

For profit - Corporation

CMS Care Compare chain: Rehabilitation Associates

Chain ID 445 · 6 facilities in chain (CMS)

  • Chain average overall rating: 3.5
  • Chain average health inspection rating: 3
  • Chain average staffing rating: 4.2
  • Chain average quality measure rating: 3.3

Chain averages are CMS-published figures for facilities sharing this Chain ID (formerly Affiliated Entity). They are not ElderCareCosts scores.

Ratings, inspections, and penalties are public records, reproduced in plain English without edits to their substance. View source records · What these measures mean.

Typical cost

Genworth Cost of Care Survey · 2024

This provider doesn't publish a specific price to us. Below is the typical MA range for the care type(s) it offers. Use it as context, not a quote.

Nursing Homes

Median · MA$15,098/mo
See full MA cost breakdownSource: Genworth Cost of Care Survey · Updated 2024

Nursing Homes

Median · MA$14,448/mo
See full MA cost breakdownSource: Genworth CareScout Cost of Care Survey · Updated 2025

Nearby alternatives

Other licensed providers in Norwood, with their own public records.

Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care

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