Nursing Homes · Medicare certified
Norwood Healthcare
460 Washington Street · Norwood, MA 02062 · 170 certified beds
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About Norwood Healthcare
Norwood Healthcare is a nursing home in Norwood, Massachusetts. Its capacity is 170 beds, above the Norfolk County median of 120 for nursing homes. It is run by a for-profit operator and is part of Next Step Healthcare. It is Medicare certified. Its public inspection record shows 68 citations, the most recent on May 5, 2026. CMS also lists 6 fines or payment denials against it. Nurse staffing averages 3.45 hours per resident per day. It is one of 4 nursing homes listed in Norwood. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Special Focus Facility candidate
CMS lists this nursing home as a candidate for its Special Focus Facility program, which is for nursing homes with a history of serious quality issues. About the program.
Certification
Medicare-certified.
Ratings
Overall
1.0Staffing
4.0Quality measures
1.0CMS Care Compare, October 2026.
Inspection history (68)
Records from July 2023 to May 2026.
May 5, 2026
Tag F0777Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 19, 2026.
February 9, 2026
Tag F0658Ensure services provided by the nursing facility meet professional standards of quality.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 25, 2026.
February 9, 2026
Tag F0865Have a plan that describes the process for conducting QAPI and QAA activities.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected February 27, 2026.
February 9, 2026
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity J: isolated, immediate jeopardy. Corrected February 6, 2026.
February 9, 2026
Tag F0565Honor the resident's right to organize and participate in resident/family groups in the facility.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 25, 2026.
February 9, 2026
Tag F0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Severity B: pattern, no actual harm, potential for minimal harm. Corrected February 25, 2026.
February 9, 2026
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J: isolated, immediate jeopardy. Corrected February 6, 2026.
February 9, 2026
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 25, 2026.
February 9, 2026
Tag F0881Implement a program that monitors antibiotic use.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 25, 2026.
February 9, 2026
Tag F0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected February 27, 2026.
February 9, 2026
Tag F0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterly.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected February 27, 2026.
February 9, 2026
Tag F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 25, 2026.
February 9, 2026
Tag F0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 25, 2026.
February 9, 2026
Tag F0944Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected February 27, 2026.
February 9, 2026
Tag F0553Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 25, 2026.
February 9, 2026
Tag F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Severity B: pattern, no actual harm, potential for minimal harm. Corrected February 25, 2026.
February 9, 2026
Tag F0685Assist a resident in gaining access to vision and hearing services.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 25, 2026.
February 9, 2026
Tag F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 25, 2026.
November 17, 2025
Tag F0658Ensure services provided by the nursing facility meet professional standards of quality.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 19, 2025.
February 11, 2025
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 11, 2025.
Penalties (6)
Total fines: $110,264
February 9, 2026 · Fine
CMS recorded a civil money penalty of $8,281 against this nursing home on February 9, 2026.
February 9, 2026 · Fine
CMS recorded a civil money penalty of $15,330 against this nursing home on February 9, 2026.
October 30, 2024 · Fine
CMS recorded a civil money penalty of $56,789 against this nursing home on October 30, 2024.
May 9, 2024 · Fine
CMS recorded a civil money penalty of $16,071 against this nursing home on May 9, 2024.
October 11, 2023 · Fine
CMS recorded a civil money penalty of $13,793 against this nursing home on October 11, 2023.
July 21, 2023 · Fine
CMS recorded a civil money penalty of $80,324 against this nursing home on July 21, 2023.
Staffing
3.45 nurse hours per resident per day in Q2 2026, up from 3.16 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit - Limited Liability company
Part of Next Step Healthcare, a chain of 14 nursing homes.
Average CMS star ratings across the chain: 1.7 overall, 1.8 for health inspections, 2.6 for staffing, 2.3 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Massachusetts.
Nearby alternatives
Other licensed providers in Norwood.
Ellis Nursing Home (The)
Victoria Haven Nursing Facility
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
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