Vancrest-Upper Valley

Certification

Medicare-certified.

Ratings

Inspection history (32)

Records from August 2019 to July 2024.

• July 25, 2024

  Tag F0880

  Provide and implement an infection prevention and control program.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 23, 2024.

• July 25, 2024

  Tag F0756

  Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 23, 2024.

• July 25, 2024

  Tag F0656

  Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 23, 2024.

• July 25, 2024

  Tag F0690

  Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 23, 2024.

• July 25, 2024

  Tag F0552

  Ensure that residents are fully informed and understand their health status, care and treatments.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 23, 2024.

• July 25, 2024

  Tag F0637

  Assess the resident when there is a significant change in condition.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 23, 2024.

• July 25, 2024

  Tag F0700

  Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 23, 2024.

• July 25, 2024

  Tag F0761

  Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 23, 2024.

• July 25, 2024

  Tag F0582

  Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

  Severity B: pattern, no actual harm, potential for minimal harm. Corrected August 23, 2024.

• July 25, 2024

  Tag F0585

  Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 23, 2024.

• July 25, 2024

  Tag F0760

  Ensure that residents are free from significant medication errors.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 23, 2024.

• July 25, 2024

  Tag F0689

  Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 23, 2024.

• July 25, 2024

  Tag F0757

  Ensure each resident’s drug regimen must be free from unnecessary drugs.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 23, 2024.

• November 23, 2021

  Tag F0657

  Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 13, 2021.

• November 23, 2021

  Tag F0569

  Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 13, 2021.

• November 23, 2021

  Tag F0558

  Reasonably accommodate the needs and preferences of each resident.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 13, 2021.

• November 23, 2021

  Tag F0921

  Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 13, 2021.

• November 23, 2021

  Tag F0688

  Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 13, 2021.

• November 23, 2021

  Tag F0684

  Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 13, 2021.

• November 23, 2021

  Tag F0770

  Provide timely, quality laboratory services/tests to meet the needs of residents.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 13, 2021.

Penalties (2)

Total fines: $4,233

• July 21, 2026 · Payment Denial

  CMS recorded a Medicare/Medicaid payment denial for new admissions starting August 15, 2026, lasting 16 days (triggered by inspection on July 21, 2026).

• August 14, 2023 · Fine

  CMS recorded a civil money penalty of $4,233 against this nursing home on August 14, 2023.

Staffing

3.83 nurse hours per resident per day in Q2 2026, down from 3.92 in Q4 2025.

From the payroll records nursing homes file with CMS.

Ownership

For profit

• Parent company: Vancrest Management CORP.