Vancrest-Upper Valley

Certification

Medicare-certified.

Ratings

Inspection history (32)

Records from August 2019 to July 2024.

• November 23, 2021

  Tag F0578

  Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 13, 2021.

• November 23, 2021

  Tag F0580

  Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 13, 2021.

• November 23, 2021

  Tag F0758

  Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is l….

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 13, 2021.

• November 23, 2021

  Tag F0761

  Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 13, 2021.

• August 22, 2019

  Tag F0684

  Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 16, 2019.

• August 22, 2019

  Tag F0686

  Provide appropriate pressure ulcer care and prevent new ulcers from developing.

  Severity G: isolated, actual harm. Corrected September 16, 2019.

• August 22, 2019

  Tag F0569

  Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 16, 2019.

• August 22, 2019

  Tag F0883

  Develop and implement policies and procedures for flu and pneumonia vaccinations.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 16, 2019.

• August 22, 2019

  Tag F0770

  Provide timely, quality laboratory services/tests to meet the needs of residents.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected September 16, 2019.

• August 22, 2019

  Tag F0578

  Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 16, 2019.

• August 22, 2019

  Tag F0550

  Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 16, 2019.

• August 22, 2019

  Tag F0607

  Develop and implement policies and procedures to prevent abuse, neglect, and theft.

  Severity C: widespread, no actual harm, potential for minimal harm. Corrected September 16, 2019.

Penalties (2)

Total fines: $4,233

• July 21, 2026 · Payment Denial

  CMS recorded a Medicare/Medicaid payment denial for new admissions starting August 15, 2026, lasting 16 days (triggered by inspection on July 21, 2026).

• August 14, 2023 · Fine

  CMS recorded a civil money penalty of $4,233 against this nursing home on August 14, 2023.

Staffing

3.83 nurse hours per resident per day in Q2 2026, down from 3.92 in Q4 2025.

From the payroll records nursing homes file with CMS.

Ownership

For profit

• Parent company: Vancrest Management CORP.