1 Caring Hands LLC
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Assisted Living, Memory Care
1720 N. Plano Road · Richardson, TX 75081 · Lic. #312527 (TX) · 122 certified beds
LICENSED · Verify on official state lookup (opens in a new tab)
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Twin Rivers Assisted Living and Memory Care is an assisted living community in Richardson, Texas, in Dallas County. The TX licensing record lists its status as "LICENSED". Public records list 122 beds. We hold 17 inspection citations for this listing, the most recent dated 6 March 2025. Public enforcement records list no fine or payment denial against it. Every fact above comes from the public records listed in the sources section on this page. The newest source file we hold for this listing is dated August 2026.
State licensing agency · Source data August 2026
Staffing rating
Not publishedQuality-measure rating
Not publishedInspections on record
17
Cited deficiencies
17
Staffing rating
Not publishedQuality-measure rating
Not publishedInspections on record
17
Cited deficiencies
17
Records from October 2022 to March 2025.
March 6, 2025 · Health Visit
Citation TXV-HLT-20250306-76956b310dTexas Health and Human Services cited this facility following an inspection completed on 2025-03-06. The state's finding, as published: "The facility failed to conduct required fire drills and document fire drills on the required form." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
March 6, 2025 · Health Visit
Citation TXV-HLT-20250306-284835ababTexas Health and Human Services cited this facility following an inspection completed on 2025-03-06. The state's finding, as published: "The facility failed to conduct criminal history checks of employees and applicants." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
March 6, 2025 · Health Visit
Citation TXV-HLT-20250306-3435d26655Texas Health and Human Services cited this facility following an inspection completed on 2025-03-06. The state's finding, as published: "The facility failed to store, serve, or reheat foods at the appropriate temperatures." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
March 6, 2025 · Health Visit
Citation TXV-HLT-20250306-1b1106155fTexas Health and Human Services cited this facility following an inspection completed on 2025-03-06. The state's finding, as published: "The facility failed to keep discontinued medications separate from current medications or failed to meet requirements for appropriate disposal of discontinued medications." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
March 6, 2025 · Health Visit
Citation TXV-HLT-20250306-8c39a2804cTexas Health and Human Services cited this facility following an inspection completed on 2025-03-06. The state's finding, as published: "The facility failed to have documented evidence showing that it had explained and provided a copy of the disclosure statement to the resident, family, or responsible party prior to admitting a resident." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
March 6, 2025 · Health Visit
Citation TXV-HLT-20250306-b7a5c0479cTexas Health and Human Services cited this facility following an inspection completed on 2025-03-06. The state's finding, as published: "The facility failed to ensure effective hair restraints were worn to prevent food contamination." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
March 6, 2025 · Health Visit
Citation TXV-HLT-20250306-fc77577825Texas Health and Human Services cited this facility following an inspection completed on 2025-03-06. The state's finding, as published: "The facility failed to search the NAR and EMR annually." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
March 6, 2025 · Health Visit
Citation TXV-HLT-20250306-a2e11eba2eTexas Health and Human Services cited this facility following an inspection completed on 2025-03-06. The state's finding, as published: "The facility failed to establish and maintain an infection control policy and procedure designated to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of disease and infection." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
March 6, 2025 · Health Visit
Citation TXV-HLT-20250306-3e4963ab5eTexas Health and Human Services cited this facility following an inspection completed on 2025-03-06. The state's finding, as published: "The facility failed to search the employee misconduct registry and nurse aide registry before hiring to determine if the individual is unemployable." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
March 6, 2025 · Health Visit
Citation TXV-HLT-20250306-61ce7234faTexas Health and Human Services cited this facility following an inspection completed on 2025-03-06. The state's finding, as published: "The facility failed to procure food from acceptable sources, or failed to handle food, subject to spoilage, as required." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
March 6, 2025 · Health Visit
Citation TXV-HLT-20250306-38afdd2041Texas Health and Human Services cited this facility following an inspection completed on 2025-03-06. The state's finding, as published: "The facility failed to ensure that the manager was on duty and managing only one facility, or for small type A facilities responsible for no more than 16 residents in no more than four facilities and available when off- site." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
October 3, 2022 · Life Safety Code
Citation TXV-LSC-20221003-e4def904ceTexas Health and Human Services cited this facility following an inspection completed on 2022-10-03. The state's finding, as published: "The facility failed to check gas heating systems prior to the heating season and to maintain records of the those checks." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
October 3, 2022 · Life Safety Code
Citation TXV-LSC-20221003-0067da7276Texas Health and Human Services cited this facility following an inspection completed on 2022-10-03. The state's finding, as published: "The facility failed to conduct and document a risk assessment for potential emergencies or disasters." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
October 3, 2022 · Life Safety Code
Citation TXV-LSC-20221003-c0b4b3b8c3Texas Health and Human Services cited this facility following an inspection completed on 2022-10-03. The state's finding, as published: "The facility failed to provide required emergency lighting." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
October 3, 2022 · Life Safety Code
Citation TXV-LSC-20221003-2280234b4aTexas Health and Human Services cited this facility following an inspection completed on 2022-10-03. The state's finding, as published: "The facility's emergency preparedness and response plan failed to address the eight core functions of emergency management." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
October 3, 2022 · Life Safety Code
Citation TXV-LSC-20221003-24c21b1aa9Texas Health and Human Services cited this facility following an inspection completed on 2022-10-03. The state's finding, as published: "The facility failed to ensure heating, ventilating and air-conditioning equipment met the referenced codes and standards." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
October 3, 2022 · Life Safety Code
Citation TXV-LSC-20221003-76956b310dTexas Health and Human Services cited this facility following an inspection completed on 2022-10-03. The state's finding, as published: "The facility failed to conduct required fire drills and document fire drills on the required form." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
Texas HHSC lists no administrative penalty for this community. HHSC publishes enforcement actions facility by facility in its TULIP licensing record, and we read the record of every licensed assisted living facility in the state, this one included.
Staffing hours are published for nursing homes and for no other kind of provider. Federal law requires Medicare- and Medicaid-certified nursing homes to file payroll-based nurse hours with CMS every quarter, and no agency collects the same return from assisted living communities.
Ownership information not yet on file.
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Each line is a difference between two readings of a government file. It says what the source reported, not what the provider did.
Jul 23, 2026First appeared in our data
This listing first appeared in the government file we read. That is usually when it entered the file, not the day it opened.
Reported by Texas HHSC
Ratings, inspections, and penalties are public records, reproduced in plain English without edits to their substance. View source records · What these measures mean.
Genworth CareScout Cost of Care Survey · 2025
This provider doesn't publish a specific price to us. Below is the typical TX range for the care type(s) it offers. Use it as context, not a quote.
Assisted Living
Median · TX$5,666/moMemory Care
Median · TX$7,083/moOther licensed providers in Richardson, with their own public records.
Cost data not yet available
Cost data not yet available
Cost data not yet available
A comparison puts both public records in one view and marks any measure the two are not held to alike, so a blank never reads as a bad score.
Deciding between options? Complete Guide to Assisted Living (2026)
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Each block below is one file we read, the date on that file, and the fields on this page that came from it. The date is when the source published or we retrieved it, not the day we last looked at this listing.
Read how we handle every file on the data sources page.