Assisted Living · Rio Rancho, NM
Assisted Living, Nursing Homes · Medicare certified
The Neighborhood in Rio Rancho
900 Loma Colorado BLVD NE · Rio Rancho, NM 87124 · Lic. #4003 (NM) · 48 certified beds
Licensed · Verify with the state (opens in a new tab)
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About The Neighborhood in Rio Rancho
The Neighborhood in Rio Rancho is an assisted living community in Rio Rancho, New Mexico. Its capacity is 48 beds, above the Sandoval County median of 15 for assisted living communities. The NM licensing record lists its status as "LICENSED". It is run by a nonprofit operator and is part of Haverland Carter Lifestyle Group Operating,LLC. It is Medicare certified. Its public inspection record shows 38 citations, the most recent on March 13, 2026. CMS also lists 1 fine or payment denial against it. Nurse staffing averages 4.44 hours per resident per day. It is one of 21 assisted living communities listed in Rio Rancho. Complaints about assisted living communities in New Mexico go to the New Mexico Health Care Authority at 1-800-752-8649. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
2.0Staffing
4.0Quality measures
4.0CMS Care Compare (nursing home rating), October 2026.
Inspection history (38)
Records from February 2023 to March 2026.
May 23, 2024
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 21, 2024.
May 23, 2024
Tag F0658Ensure services provided by the nursing facility meet professional standards of quality.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 21, 2024.
May 23, 2024
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected June 21, 2024.
May 23, 2024
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected June 21, 2024.
May 23, 2024
Tag F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected June 21, 2024.
May 23, 2024
Tag F0695Provide safe and appropriate respiratory care for a resident when needed.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 21, 2024.
April 1, 2024
Tag F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 19, 2024.
April 1, 2024
Tag F0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 19, 2024.
April 1, 2024
Tag F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 19, 2024.
April 1, 2024
Tag F0658Ensure services provided by the nursing facility meet professional standards of quality.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 19, 2024.
April 1, 2024
Tag F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 19, 2024.
February 3, 2023
Tag F0602Protect each resident from the wrongful use of the resident's belongings or money.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 4, 2023.
February 3, 2023
Tag F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 4, 2023.
February 3, 2023
Tag F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 4, 2023.
February 3, 2023
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected April 4, 2023.
February 3, 2023
Tag F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 4, 2023.
February 3, 2023
Tag F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 4, 2023.
February 3, 2023
Tag F0641Ensure each resident receives an accurate assessment.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 4, 2023.
Penalties (1)
Total fines: $12,735
November 17, 2025 · Fine
CMS recorded a civil money penalty of $12,735 against this nursing home on November 17, 2025.
Staffing
4.44 nurse hours per resident per day in Q2 2026, down from 5.26 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
Non profit
- Parent company: Haverland Carter Lifestyle Group Operating,LLC
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in New Mexico.
Nearby alternatives
Other licensed providers in Rio Rancho.
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Deciding between options? Complete Guide to Assisted Living (2026)
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