Assisted Living · Rio Rancho, NM
Assisted Living, Nursing Homes · Medicare certified
The Neighborhood in Rio Rancho
900 Loma Colorado BLVD NE · Rio Rancho, NM 87124 · Lic. #4003 (NM) · 48 certified beds
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About The Neighborhood in Rio Rancho
The Neighborhood in Rio Rancho is an assisted living community in Rio Rancho, New Mexico. Its capacity is 48 beds, above the Sandoval County median of 15 for assisted living communities. The NM licensing record lists its status as "LICENSED". It is run by a nonprofit operator and is part of Haverland Carter Lifestyle Group Operating,LLC. It is Medicare certified. Its public inspection record shows 38 citations, the most recent on March 13, 2026. CMS also lists 1 fine or payment denial against it. Nurse staffing averages 4.44 hours per resident per day. It is one of 21 assisted living communities listed in Rio Rancho. Complaints about assisted living communities in New Mexico go to the New Mexico Health Care Authority at 1-800-752-8649. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
2.0Staffing
4.0Quality measures
4.0CMS Care Compare (nursing home rating), October 2026.
Inspection history (38)
Records from February 2023 to March 2026.
March 13, 2026
Tag F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 10, 2026.
November 19, 2025
Tag F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 13, 2026.
November 19, 2025
Tag F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 17, 2026.
November 19, 2025
Tag F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity G: isolated, actual harm. Corrected November 11, 2025.
November 19, 2025
Tag F0692Provide enough food/fluids to maintain a resident's health.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected December 5, 2025.
November 19, 2025
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 13, 2026.
November 17, 2025
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected December 5, 2025.
November 17, 2025
Tag F0730Observe each nurse aide's job performance and give regular training.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 5, 2025.
November 17, 2025
Tag F0658Ensure services provided by the nursing facility meet professional standards of quality.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected December 5, 2025.
November 17, 2025
Tag F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected December 5, 2025.
November 17, 2025
Tag F0791Provide or obtain dental services for each resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 5, 2025.
November 17, 2025
Tag F0919Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 5, 2025.
March 20, 2025
Tag F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected May 2, 2025.
March 20, 2025
Tag F0641Ensure each resident receives an accurate assessment.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 2, 2025.
March 20, 2025
Tag F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected May 2, 2025.
March 20, 2025
Tag F0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected May 2, 2025.
March 20, 2025
Tag F0571Limit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected May 2, 2025.
March 20, 2025
Tag F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected May 2, 2025.
January 3, 2025
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 7, 2025.
January 3, 2025
Tag F0908Keep all essential equipment working safely.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 7, 2025.
Penalties (1)
Total fines: $12,735
November 17, 2025 · Fine
CMS recorded a civil money penalty of $12,735 against this nursing home on November 17, 2025.
Staffing
4.44 nurse hours per resident per day in Q2 2026, down from 5.26 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
Non profit
- Parent company: Haverland Carter Lifestyle Group Operating,LLC
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in New Mexico.
Nearby alternatives
Other licensed providers in Rio Rancho.
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Deciding between options? Complete Guide to Assisted Living (2026)
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