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SOURCE DATA SEP 2026

Assisted Living, Memory Care

The Heritage at Twin Creeks

920 Stockton Drive · Allen, TX 75013 · Lic. #313237 (TX) · 113 certified beds

(945) 263-3966

LICENSED · Verify on official state lookup (opens in a new tab)

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About The Heritage at Twin Creeks

In Allen, Texas, The Heritage at Twin Creeks is listed as an assisted living community. Its reported capacity is 113 beds. The TX licensing record reads "LICENSED" for this listing. Our copy of the inspection record holds 24 citations, the newest dated 26 October 2024. Federal enforcement records add 1 fine or payment denial action. Every fact above comes from the public records listed in the sources section on this page. The newest source file we hold for this listing is dated September 2026.

Public record

State licensing agency · Source data September 2026

Ratings

Not yet ratedSource: State licensing agency · Updated 2026-08-28.GOV

Staffing rating

Not published

Quality-measure rating

Not published

Inspections on record

25

Cited deficiencies

25

Inspection history (24)

  • October 26, 2024 · Health Visit

    Citation TXV-HLT-20241026-3e4963ab5e

    Texas Health and Human Services cited this facility following an inspection completed on 2024-10-26. The state's finding, as published: "The facility failed to search the employee misconduct registry and nurse aide registry before hiring to determine if the individual is unemployable." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-28).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2024-10-26.GOV
  • October 26, 2024 · Health Visit

    Citation TXV-HLT-20241026-f2402fc464

    Texas Health and Human Services cited this facility following an inspection completed on 2024-10-26. The state's finding, as published: "The facility failed to ensure each resident was free from abuse, neglect, and exploitation." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-28).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2024-10-26.GOV
  • October 26, 2024 · Health Visit

    Citation TXV-HLT-20241026-841a5ef53d

    Texas Health and Human Services cited this facility following an inspection completed on 2024-10-26. The state's finding, as published: "The facility failed to follow its internal policies regarding the prevention, detection, and reporting of abuse, neglect, or exploitation." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-28).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2024-10-26.GOV
  • October 26, 2024 · Health Visit

    Citation TXV-HLT-20241026-a2669d85d2

    Texas Health and Human Services cited this facility following an inspection completed on 2024-10-26. The state's finding, as published: "The facility's plan failed to document the contact information for the EMC for the area." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-28).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2024-10-26.GOV
  • October 26, 2024 · Health Visit

    Citation TXV-HLT-20241026-8313ac8eb1

    Texas Health and Human Services cited this facility following an inspection completed on 2024-10-26. The state's finding, as published: "The facility failed to ensure each resident was treated with respect and dignity, and accorded the right to make his/her own choices about care, etc." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-28).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2024-10-26.GOV
  • October 26, 2024 · Health Visit

    Citation TXV-HLT-20241026-786e22c248

    Texas Health and Human Services cited this facility following an inspection completed on 2024-10-26. The state's finding, as published: "The facility failed to employ a qualified activity director for a minimum of 20 hours weekly." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-28).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2024-10-26.GOV
  • October 26, 2024 · Health Visit

    Citation TXV-HLT-20241026-2280234b4a

    Texas Health and Human Services cited this facility following an inspection completed on 2024-10-26. The state's finding, as published: "The facility's emergency preparedness and response plan failed to address the eight core functions of emergency management." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-28).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2024-10-26.GOV
  • October 26, 2024 · Health Visit

    Citation TXV-HLT-20241026-284835abab

    Texas Health and Human Services cited this facility following an inspection completed on 2024-10-26. The state's finding, as published: "The facility failed to conduct criminal history checks of employees and applicants." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-28).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2024-10-26.GOV
  • October 26, 2024 · Health Visit

    Citation TXV-HLT-20241026-df8e82c71a

    Texas Health and Human Services cited this facility following an inspection completed on 2024-10-26. The state's finding, as published: "The facility failed to ensure that all employees providing services were screened for tuberculosis within two weeks of employment and annually." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-28).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2024-10-26.GOV
  • October 26, 2024 · Health Visit

    Citation TXV-HLT-20241026-c3e41d5993

    Texas Health and Human Services cited this facility following an inspection completed on 2024-10-26. The state's finding, as published: "The facility failed to document that staff were competent and trained prior to assuming their responsibilities." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-28).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2024-10-26.GOV
  • October 26, 2024 · Health Visit

    Citation TXV-HLT-20241026-575cde3885

    Texas Health and Human Services cited this facility following an inspection completed on 2024-10-26. The state's finding, as published: "The facility failed to ensure that all staff members received four hours of dementia-specific orientation prior to assuming any job responsibilities." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-28).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2024-10-26.GOV
  • October 26, 2024 · Health Visit

    Citation TXV-HLT-20241026-7714d8d2a0

    Texas Health and Human Services cited this facility following an inspection completed on 2024-10-26. The state's finding, as published: "The facility failed to prepare and serve food in the manner required to prevent cross- contamination." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-28).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2024-10-26.GOV
  • October 26, 2024 · Health Visit

    Citation TXV-HLT-20241026-0067da7276

    Texas Health and Human Services cited this facility following an inspection completed on 2024-10-26. The state's finding, as published: "The facility failed to conduct and document a risk assessment for potential emergencies or disasters." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-28).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2024-10-26.GOV
  • July 7, 2022 · Life Safety Code

    Citation TXV-LSC-20220707-2329da6951

    Texas Health and Human Services cited this facility following an inspection completed on 2022-07-07. The state's finding, as published: "The facility failed to provide smoke compartmentation where required." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-28).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2022-07-07.GOV
  • July 7, 2022 · Life Safety Code

    Citation TXV-LSC-20220707-0b01988918

    Texas Health and Human Services cited this facility following an inspection completed on 2022-07-07. The state's finding, as published: "The facility failed to obtain an inspection by the fire marshal every year and to keep documentation showing the outcome of the last inspection." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-28).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2022-07-07.GOV
  • July 7, 2022 · Life Safety Code

    Citation TXV-LSC-20220707-ab81932ecb

    Texas Health and Human Services cited this facility following an inspection completed on 2022-07-07. The state's finding, as published: "The facility failed to provide a fire sprinkler system that met the referenced codes and standards." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-28).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2022-07-07.GOV
  • July 7, 2022 · Life Safety Code

    Citation TXV-LSC-20220707-76956b310d

    Texas Health and Human Services cited this facility following an inspection completed on 2022-07-07. The state's finding, as published: "The facility failed to conduct required fire drills and document fire drills on the required form." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-28).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2022-07-07.GOV
  • July 7, 2022 · Life Safety Code

    Citation TXV-LSC-20220707-4b597d3197

    Texas Health and Human Services cited this facility following an inspection completed on 2022-07-07. The state's finding, as published: "The facility failed to provide portable fire extinguishers that met the referenced codes and standards." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-28).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2022-07-07.GOV
  • July 7, 2022 · Life Safety Code

    Citation TXV-LSC-20220707-d7ac18a3be

    Texas Health and Human Services cited this facility following an inspection completed on 2022-07-07. The state's finding, as published: "The facility failed to provide required exit signs." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-28).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2022-07-07.GOV
  • July 7, 2022 · Life Safety Code

    Citation TXV-LSC-20220707-a733cd8c05

    Texas Health and Human Services cited this facility following an inspection completed on 2022-07-07. The state's finding, as published: "The facility failed to protect cooking operations according to the Life Safety Code." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-28).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2022-07-07.GOV

Penalties (1)

  • June 12, 2026 · Fine

    Citation FINE-TX-EVT-0000497592

    Texas Health and Human Services assessed an administrative penalty of $2,250 against this facility on 2026-06-12. The state cited Texas Administrative Code 553.261(b)(1)(A). The state's finding, as published: "The facility failed to make arrangements for emergency care or transfer to an appropriate place for treatment." Source: Texas HHSC long-term care provider search (as of 2026-08-28).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2026-06-12.GOV

Staffing

Staffing hours are published for nursing homes and for no other kind of provider. Federal law requires Medicare- and Medicaid-certified nursing homes to file payroll-based nurse hours with CMS every quarter, and no agency collects the same return from assisted living communities.

Ownership

Ownership information not yet on file.

Recent changes to this listing

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Each line is a difference between two readings of a government file. It says what the source reported, not what the provider did.

  1. Sep 2, 2026First appeared in our data

    This listing first appeared in the government file we read. That is usually when it entered the file, not the day it opened.

    Reported by Texas HHSC

Ratings, inspections, and penalties are public records, reproduced in plain English without edits to their substance. View source records · What these measures mean.

Typical cost

Genworth Cost of Care Survey · 2024

This provider doesn't publish a specific price to us. Below is the typical TX range for the care type(s) it offers. Use it as context, not a quote.

Assisted Living

Median · TX$5,486/mo
See full TX cost breakdownSource: Genworth Cost of Care Survey · Updated 2024

Assisted Living

Median · TX$5,666/mo
See full TX cost breakdownSource: Genworth CareScout Cost of Care Survey · Updated 2025

Memory Care

Median · TX$6,858/mo
See full TX cost breakdownSource: Genworth Cost of Care Survey · Updated 2024

Memory Care

Median · TX$7,083/mo
See full TX cost breakdownSource: Genworth CareScout Cost of Care Survey · Updated 2025

Nearby alternatives

Other licensed providers in Allen, with their own public records.

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Deciding between options? Texas Medicaid for Long-Term Care: 2026 Guide

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Trust & methodology

Where this information came from

Each block below is one file we read, the date on that file, and the fields on this page that came from it. The date is when the source published or we retrieved it, not the day we last looked at this listing.

Texas HHSCas of September 2026
Care types, City, County, License lookup link, License number, License status, Licensed capacity, Licensing state, Map location, Name, Phone number, State, Street address, ZIP code

Read how we handle every file on the data sources page.