Assisted Living, Memory Care
The Heritage at Twin Creeks
920 Stockton Drive · Allen, TX 75013 · Lic. #313237 (TX) · 113 beds
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About The Heritage at Twin Creeks
The Heritage at Twin Creeks is an assisted living community in Allen, Texas. Its capacity is 113 beds, above the Texas median of 16 for assisted living communities. The TX licensing record lists its status as "LICENSED". Its public inspection record shows 24 citations, the most recent on October 26, 2024. CMS also lists 1 fine or payment denial against it. It is one of 19 assisted living communities listed in Allen. Residents and families can raise concerns with the Texas Long-Term Care Ombudsman Program at 1-800-252-2412. Its public records were last updated in October 2026.
Public record
State licensing agency, updated November 2026
Inspection history (24)
Records from July 2022 to October 2024.
October 26, 2024 · Health Visit
Citation TXV-HLT-20241026-3e4963ab5eTexas Health and Human Services cited this facility following an inspection completed on October 26, 2024. The state's finding, as published: "The facility failed to search the employee misconduct registry and nurse aide registry before hiring to determine if the individual is unemployable." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations.
October 26, 2024 · Health Visit
Citation TXV-HLT-20241026-f2402fc464Texas Health and Human Services cited this facility following an inspection completed on October 26, 2024. The state's finding, as published: "The facility failed to ensure each resident was free from abuse, neglect, and exploitation." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations.
October 26, 2024 · Health Visit
Citation TXV-HLT-20241026-841a5ef53dTexas Health and Human Services cited this facility following an inspection completed on October 26, 2024. The state's finding, as published: "The facility failed to follow its internal policies regarding the prevention, detection, and reporting of abuse, neglect, or exploitation." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations.
October 26, 2024 · Health Visit
Citation TXV-HLT-20241026-a2669d85d2Texas Health and Human Services cited this facility following an inspection completed on October 26, 2024. The state's finding, as published: "The facility's plan failed to document the contact information for the EMC for the area." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations.
October 26, 2024 · Health Visit
Citation TXV-HLT-20241026-8313ac8eb1Texas Health and Human Services cited this facility following an inspection completed on October 26, 2024. The state's finding, as published: "The facility failed to ensure each resident was treated with respect and dignity, and accorded the right to make his/her own choices about care, etc." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations.
October 26, 2024 · Health Visit
Citation TXV-HLT-20241026-786e22c248Texas Health and Human Services cited this facility following an inspection completed on October 26, 2024. The state's finding, as published: "The facility failed to employ a qualified activity director for a minimum of 20 hours weekly." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations.
October 26, 2024 · Health Visit
Citation TXV-HLT-20241026-2280234b4aTexas Health and Human Services cited this facility following an inspection completed on October 26, 2024. The state's finding, as published: "The facility's emergency preparedness and response plan failed to address the eight core functions of emergency management." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations.
October 26, 2024 · Health Visit
Citation TXV-HLT-20241026-284835ababTexas Health and Human Services cited this facility following an inspection completed on October 26, 2024. The state's finding, as published: "The facility failed to conduct criminal history checks of employees and applicants." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations.
October 26, 2024 · Health Visit
Citation TXV-HLT-20241026-df8e82c71aTexas Health and Human Services cited this facility following an inspection completed on October 26, 2024. The state's finding, as published: "The facility failed to ensure that all employees providing services were screened for tuberculosis within two weeks of employment and annually." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations.
October 26, 2024 · Health Visit
Citation TXV-HLT-20241026-c3e41d5993Texas Health and Human Services cited this facility following an inspection completed on October 26, 2024. The state's finding, as published: "The facility failed to document that staff were competent and trained prior to assuming their responsibilities." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations.
October 26, 2024 · Health Visit
Citation TXV-HLT-20241026-575cde3885Texas Health and Human Services cited this facility following an inspection completed on October 26, 2024. The state's finding, as published: "The facility failed to ensure that all staff members received four hours of dementia-specific orientation prior to assuming any job responsibilities." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations.
October 26, 2024 · Health Visit
Citation TXV-HLT-20241026-7714d8d2a0Texas Health and Human Services cited this facility following an inspection completed on October 26, 2024. The state's finding, as published: "The facility failed to prepare and serve food in the manner required to prevent cross- contamination." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations.
October 26, 2024 · Health Visit
Citation TXV-HLT-20241026-0067da7276Texas Health and Human Services cited this facility following an inspection completed on October 26, 2024. The state's finding, as published: "The facility failed to conduct and document a risk assessment for potential emergencies or disasters." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations.
July 7, 2022 · Life Safety Code
Citation TXV-LSC-20220707-2329da6951Texas Health and Human Services cited this facility following an inspection completed on July 7, 2022. The state's finding, as published: "The facility failed to provide smoke compartmentation where required." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness.
July 7, 2022 · Life Safety Code
Citation TXV-LSC-20220707-0b01988918Texas Health and Human Services cited this facility following an inspection completed on July 7, 2022. The state's finding, as published: "The facility failed to obtain an inspection by the fire marshal every year and to keep documentation showing the outcome of the last inspection." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness.
July 7, 2022 · Life Safety Code
Citation TXV-LSC-20220707-ab81932ecbTexas Health and Human Services cited this facility following an inspection completed on July 7, 2022. The state's finding, as published: "The facility failed to provide a fire sprinkler system that met the referenced codes and standards." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness.
July 7, 2022 · Life Safety Code
Citation TXV-LSC-20220707-76956b310dTexas Health and Human Services cited this facility following an inspection completed on July 7, 2022. The state's finding, as published: "The facility failed to conduct required fire drills and document fire drills on the required form." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness.
July 7, 2022 · Life Safety Code
Citation TXV-LSC-20220707-4b597d3197Texas Health and Human Services cited this facility following an inspection completed on July 7, 2022. The state's finding, as published: "The facility failed to provide portable fire extinguishers that met the referenced codes and standards." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness.
July 7, 2022 · Life Safety Code
Citation TXV-LSC-20220707-d7ac18a3beTexas Health and Human Services cited this facility following an inspection completed on July 7, 2022. The state's finding, as published: "The facility failed to provide required exit signs." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness.
July 7, 2022 · Life Safety Code
Citation TXV-LSC-20220707-a733cd8c05Texas Health and Human Services cited this facility following an inspection completed on July 7, 2022. The state's finding, as published: "The facility failed to protect cooking operations according to the Life Safety Code." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness.
Penalties (1)
June 12, 2026 · Fine
Texas Health and Human Services assessed an administrative penalty of $2,250 against this facility on June 12, 2026. The state cited Texas Administrative Code 553.261(b)(1)(A). The state's finding, as published: "The facility failed to make arrangements for emergency care or transfer to an appropriate place for treatment."
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Texas.
Nearby alternatives
Other licensed providers in Allen.
Americaring Hands, LLC
Avalon Memory Care
Deciding between options? Complete Guide to Assisted Living (2026)
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