Americaring Hands, LLC
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Assisted Living, Memory Care
920 Stockton Drive · Allen, TX 75013 · Lic. #313237 (TX) · 113 certified beds
LICENSED · Verify on official state lookup (opens in a new tab)
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In Allen, Texas, The Heritage at Twin Creeks is listed as an assisted living community. Its reported capacity is 113 beds. The TX licensing record reads "LICENSED" for this listing. Our copy of the inspection record holds 24 citations, the newest dated 26 October 2024. Federal enforcement records add 1 fine or payment denial action. Every fact above comes from the public records listed in the sources section on this page. The newest source file we hold for this listing is dated September 2026.
State licensing agency · Source data September 2026
Staffing rating
Not publishedQuality-measure rating
Not publishedInspections on record
25
Cited deficiencies
25
October 26, 2024 · Health Visit
Citation TXV-HLT-20241026-3e4963ab5eTexas Health and Human Services cited this facility following an inspection completed on 2024-10-26. The state's finding, as published: "The facility failed to search the employee misconduct registry and nurse aide registry before hiring to determine if the individual is unemployable." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-28).
October 26, 2024 · Health Visit
Citation TXV-HLT-20241026-f2402fc464Texas Health and Human Services cited this facility following an inspection completed on 2024-10-26. The state's finding, as published: "The facility failed to ensure each resident was free from abuse, neglect, and exploitation." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-28).
October 26, 2024 · Health Visit
Citation TXV-HLT-20241026-841a5ef53dTexas Health and Human Services cited this facility following an inspection completed on 2024-10-26. The state's finding, as published: "The facility failed to follow its internal policies regarding the prevention, detection, and reporting of abuse, neglect, or exploitation." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-28).
October 26, 2024 · Health Visit
Citation TXV-HLT-20241026-a2669d85d2Texas Health and Human Services cited this facility following an inspection completed on 2024-10-26. The state's finding, as published: "The facility's plan failed to document the contact information for the EMC for the area." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-28).
October 26, 2024 · Health Visit
Citation TXV-HLT-20241026-8313ac8eb1Texas Health and Human Services cited this facility following an inspection completed on 2024-10-26. The state's finding, as published: "The facility failed to ensure each resident was treated with respect and dignity, and accorded the right to make his/her own choices about care, etc." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-28).
October 26, 2024 · Health Visit
Citation TXV-HLT-20241026-786e22c248Texas Health and Human Services cited this facility following an inspection completed on 2024-10-26. The state's finding, as published: "The facility failed to employ a qualified activity director for a minimum of 20 hours weekly." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-28).
October 26, 2024 · Health Visit
Citation TXV-HLT-20241026-2280234b4aTexas Health and Human Services cited this facility following an inspection completed on 2024-10-26. The state's finding, as published: "The facility's emergency preparedness and response plan failed to address the eight core functions of emergency management." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-28).
October 26, 2024 · Health Visit
Citation TXV-HLT-20241026-284835ababTexas Health and Human Services cited this facility following an inspection completed on 2024-10-26. The state's finding, as published: "The facility failed to conduct criminal history checks of employees and applicants." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-28).
October 26, 2024 · Health Visit
Citation TXV-HLT-20241026-df8e82c71aTexas Health and Human Services cited this facility following an inspection completed on 2024-10-26. The state's finding, as published: "The facility failed to ensure that all employees providing services were screened for tuberculosis within two weeks of employment and annually." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-28).
October 26, 2024 · Health Visit
Citation TXV-HLT-20241026-c3e41d5993Texas Health and Human Services cited this facility following an inspection completed on 2024-10-26. The state's finding, as published: "The facility failed to document that staff were competent and trained prior to assuming their responsibilities." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-28).
October 26, 2024 · Health Visit
Citation TXV-HLT-20241026-575cde3885Texas Health and Human Services cited this facility following an inspection completed on 2024-10-26. The state's finding, as published: "The facility failed to ensure that all staff members received four hours of dementia-specific orientation prior to assuming any job responsibilities." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-28).
October 26, 2024 · Health Visit
Citation TXV-HLT-20241026-7714d8d2a0Texas Health and Human Services cited this facility following an inspection completed on 2024-10-26. The state's finding, as published: "The facility failed to prepare and serve food in the manner required to prevent cross- contamination." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-28).
October 26, 2024 · Health Visit
Citation TXV-HLT-20241026-0067da7276Texas Health and Human Services cited this facility following an inspection completed on 2024-10-26. The state's finding, as published: "The facility failed to conduct and document a risk assessment for potential emergencies or disasters." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-28).
July 7, 2022 · Life Safety Code
Citation TXV-LSC-20220707-2329da6951Texas Health and Human Services cited this facility following an inspection completed on 2022-07-07. The state's finding, as published: "The facility failed to provide smoke compartmentation where required." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-28).
July 7, 2022 · Life Safety Code
Citation TXV-LSC-20220707-0b01988918Texas Health and Human Services cited this facility following an inspection completed on 2022-07-07. The state's finding, as published: "The facility failed to obtain an inspection by the fire marshal every year and to keep documentation showing the outcome of the last inspection." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-28).
July 7, 2022 · Life Safety Code
Citation TXV-LSC-20220707-ab81932ecbTexas Health and Human Services cited this facility following an inspection completed on 2022-07-07. The state's finding, as published: "The facility failed to provide a fire sprinkler system that met the referenced codes and standards." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-28).
July 7, 2022 · Life Safety Code
Citation TXV-LSC-20220707-76956b310dTexas Health and Human Services cited this facility following an inspection completed on 2022-07-07. The state's finding, as published: "The facility failed to conduct required fire drills and document fire drills on the required form." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-28).
July 7, 2022 · Life Safety Code
Citation TXV-LSC-20220707-4b597d3197Texas Health and Human Services cited this facility following an inspection completed on 2022-07-07. The state's finding, as published: "The facility failed to provide portable fire extinguishers that met the referenced codes and standards." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-28).
July 7, 2022 · Life Safety Code
Citation TXV-LSC-20220707-d7ac18a3beTexas Health and Human Services cited this facility following an inspection completed on 2022-07-07. The state's finding, as published: "The facility failed to provide required exit signs." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-28).
July 7, 2022 · Life Safety Code
Citation TXV-LSC-20220707-a733cd8c05Texas Health and Human Services cited this facility following an inspection completed on 2022-07-07. The state's finding, as published: "The facility failed to protect cooking operations according to the Life Safety Code." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-28).
June 12, 2026 · Fine
Citation FINE-TX-EVT-0000497592Texas Health and Human Services assessed an administrative penalty of $2,250 against this facility on 2026-06-12. The state cited Texas Administrative Code 553.261(b)(1)(A). The state's finding, as published: "The facility failed to make arrangements for emergency care or transfer to an appropriate place for treatment." Source: Texas HHSC long-term care provider search (as of 2026-08-28).
Staffing hours are published for nursing homes and for no other kind of provider. Federal law requires Medicare- and Medicaid-certified nursing homes to file payroll-based nurse hours with CMS every quarter, and no agency collects the same return from assisted living communities.
Ownership information not yet on file.
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Each line is a difference between two readings of a government file. It says what the source reported, not what the provider did.
Sep 2, 2026First appeared in our data
This listing first appeared in the government file we read. That is usually when it entered the file, not the day it opened.
Reported by Texas HHSC
Ratings, inspections, and penalties are public records, reproduced in plain English without edits to their substance. View source records · What these measures mean.
Genworth Cost of Care Survey · 2024
This provider doesn't publish a specific price to us. Below is the typical TX range for the care type(s) it offers. Use it as context, not a quote.
Assisted Living
Median · TX$5,486/moAssisted Living
Median · TX$5,666/moMemory Care
Median · TX$6,858/moMemory Care
Median · TX$7,083/moOther licensed providers in Allen, with their own public records.
Cost data not yet available
Your number goes only to communities you choose. No call blitz. Ever.
Cost data not yet available
Your number goes only to communities you choose. No call blitz. Ever.
Cost data not yet available
Your number goes only to communities you choose. No call blitz. Ever.
A comparison puts both public records in one view and marks any measure the two are not held to alike, so a blank never reads as a bad score.
Deciding between options? Texas Medicaid for Long-Term Care: 2026 Guide
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Your number goes only to communities you choose. No call blitz. Ever.
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