Assisted Living · Houston, TX
Assisted Living, Nursing Homes, Memory Care · Medicare certified
The Hallmark
4718 Hallmark Dr · Houston, TX 77056 · Lic. #148877 (TX) · 22 certified beds
Licensed · Verify with the state (opens in a new tab)
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About The Hallmark
The Hallmark is an assisted living community in Houston, Texas. Its capacity is 22 beds, above the Harris County median of 16 for assisted living communities. The TX licensing record lists its status as "LICENSED". It is run by a nonprofit operator. It is Medicare certified. Its public inspection record shows 18 citations, the most recent on July 12, 2024. Enforcement records show no fine or payment denial against it. Nurse staffing averages 4.63 hours per resident per day. It is one of 197 assisted living communities listed in Houston. Residents and families can raise concerns with the Texas Long-Term Care Ombudsman Program at 1-800-252-2412. Its public records were last updated in November 2026.
Public record
State licensing agency, updated November 2026
Certification
Medicare-certified.
Ratings
Overall
5.0Staffing
4.0Quality measures
4.0CMS Care Compare (nursing home rating), October 2026.
Inspection history (18)
Records from May 2019 to July 2024.
July 12, 2024
Tag F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 31, 2024.
View original record (opens in a new tab)December 1, 2023
Tag F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected December 29, 2023.
View original record (opens in a new tab)December 1, 2023
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 20, 2023.
View original record (opens in a new tab)December 1, 2023
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 22, 2023.
View original record (opens in a new tab)December 1, 2023
Tag F0759Ensure medication error rates are not 5 percent or greater.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected December 22, 2023.
View original record (opens in a new tab)December 1, 2023
Tag F0777Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 22, 2023.
View original record (opens in a new tab)December 1, 2023
Tag F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 18, 2023.
View original record (opens in a new tab)December 1, 2023
Tag F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 22, 2023.
View original record (opens in a new tab)December 1, 2023
Tag F0641Ensure each resident receives an accurate assessment.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected December 20, 2023.
View original record (opens in a new tab)December 1, 2023
Tag F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 18, 2023.
View original record (opens in a new tab)December 1, 2023
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected December 18, 2023.
View original record (opens in a new tab)December 1, 2023
Tag F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected December 4, 2023.
View original record (opens in a new tab)August 12, 2022
Tag F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected September 2, 2022.
View original record (opens in a new tab)August 12, 2022
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected September 2, 2022.
View original record (opens in a new tab)August 12, 2022
Tag F0695Provide safe and appropriate respiratory care for a resident when needed.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 2, 2022.
View original record (opens in a new tab)August 12, 2022
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected September 9, 2022.
View original record (opens in a new tab)May 13, 2019 · Life Safety Code
Citation TXV-LSC-20190513-79ebf8665cTexas Health and Human Services cited this facility following an inspection completed on May 13, 2019. The state's finding, as published: "The facility failed to comply with Chapter 19 of NFPA 101." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness.
View original record (opens in a new tab)May 13, 2019 · Life Safety Code
Citation TXV-LSC-20190513-76bc06b387Texas Health and Human Services cited this facility following an inspection completed on May 13, 2019. The state's finding, as published: "The facility failed to ensure the fire alarm and smoke detection system was in compliance with licensing standards for assisted living facilities." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness.
View original record (opens in a new tab)
Penalties
Texas HHSC lists no administrative penalties for this community in its TULIP licensing record.
Staffing
4.63 nurse hours per resident per day in Q2 2026, down from 5.05 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
Non profit - Corporation
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Texas.
Nearby alternatives
Other licensed providers in Houston.
Deciding between options? Complete Guide to Assisted Living (2026)
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