Nursing Homes · Medicare certified
Sonterra Health Center
18514 Sonterra Place · San Antonio, TX 78258 · 124 certified beds
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About Sonterra Health Center
Sonterra Health Center is a nursing home in San Antonio, Texas. Its capacity is 124 beds, above the Bexar County median of 120 for nursing homes. It is run by a nonprofit operator and is part of The Ensign Group. It is Medicare certified. Its public inspection record shows 50 citations, the most recent on May 15, 2025. CMS also lists 4 fines or payment denials against it. Nurse staffing averages 3.55 hours per resident per day. It is one of 59 nursing homes listed in San Antonio. Residents and families can raise concerns with the Texas Long-Term Care Ombudsman Program at 1-800-252-2412. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
2.0Staffing
2.0Quality measures
4.0CMS Care Compare, October 2026.
Inspection history (50)
Records from February 2023 to May 2025.
September 14, 2024
Tag F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 15, 2024.
August 14, 2024
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity J: isolated, immediate jeopardy. Corrected August 15, 2024.
August 14, 2024
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J: isolated, immediate jeopardy. Corrected August 15, 2024.
June 14, 2024
Tag F0732Post nurse staffing information every day.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected June 15, 2024.
June 14, 2024
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 15, 2024.
June 14, 2024
Tag F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected June 15, 2024.
April 19, 2024
Tag F0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 20, 2024.
April 19, 2024
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 26, 2024.
April 19, 2024
Tag F0641Ensure each resident receives an accurate assessment.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 24, 2024.
April 19, 2024
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 24, 2024.
April 19, 2024
Tag F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 30, 2024.
April 19, 2024
Tag F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 24, 2024.
March 22, 2024
Tag F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 10, 2024.
March 22, 2024
Tag F0583Keep residents' personal and medical records private and confidential.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 10, 2024.
March 22, 2024
Tag F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 10, 2024.
December 1, 2023
Tag F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 28, 2023.
December 1, 2023
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 28, 2023.
August 31, 2023
Tag F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 11, 2023.
August 31, 2023
Tag F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 11, 2023.
February 24, 2023
Tag F0837Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected March 17, 2023.
Penalties (4)
Total fines: $80,964
April 25, 2025 · Fine
CMS recorded a civil money penalty of $17,345 against this nursing home on April 25, 2025.
March 21, 2025 · Fine
CMS recorded a civil money penalty of $14,901 against this nursing home on March 21, 2025.
August 14, 2024 · Payment Denial
CMS recorded a Medicare/Medicaid payment denial for new admissions starting September 13, 2024, lasting 2 days (triggered by inspection on August 14, 2024).
August 14, 2024 · Fine
CMS recorded a civil money penalty of $48,718 against this nursing home on August 14, 2024.
Staffing
3.55 nurse hours per resident per day in Q2 2026, down from 3.66 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
Non profit
Part of The Ensign Group, a chain of 347 nursing homes.
Average CMS star ratings across the chain: 3.3 overall, 2.8 for health inspections, 2.8 for staffing, 4.4 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Texas.
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