Nursing Homes · Medicare certified
Sonterra Health Center
18514 Sonterra Place · San Antonio, TX 78258 · 124 certified beds
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About Sonterra Health Center
Sonterra Health Center is a nursing home in San Antonio, Texas. Its capacity is 124 beds, above the Bexar County median of 120 for nursing homes. It is run by a nonprofit operator and is part of The Ensign Group. It is Medicare certified. Its public inspection record shows 50 citations, the most recent on May 15, 2025. CMS also lists 4 fines or payment denials against it. Nurse staffing averages 3.55 hours per resident per day. It is one of 59 nursing homes listed in San Antonio. Residents and families can raise concerns with the Texas Long-Term Care Ombudsman Program at 1-800-252-2412. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
2.0Staffing
2.0Quality measures
4.0CMS Care Compare, October 2026.
Inspection history (50)
Records from February 2023 to May 2025.
May 15, 2025
Tag F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 13, 2025.
May 15, 2025
Tag F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 13, 2025.
May 15, 2025
Tag F0695Provide safe and appropriate respiratory care for a resident when needed.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 13, 2025.
May 15, 2025
Tag F0697Provide safe, appropriate pain management for a resident who requires such services.
Severity G: isolated, actual harm. Corrected June 13, 2025.
May 15, 2025
Tag F0610Respond appropriately to all alleged violations.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 13, 2025.
May 15, 2025
Tag F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity G: isolated, actual harm. Corrected June 13, 2025.
May 15, 2025
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 13, 2025.
May 15, 2025
Tag F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 13, 2025.
May 15, 2025
Tag F0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 13, 2025.
May 15, 2025
Tag F0558Reasonably accommodate the needs and preferences of each resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 13, 2025.
May 15, 2025
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 13, 2025.
May 15, 2025
Tag F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 13, 2025.
May 15, 2025
Tag F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 13, 2025.
May 15, 2025
Tag F0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 13, 2025.
May 15, 2025
Tag F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 13, 2025.
May 15, 2025
Tag F0880Provide and implement an infection prevention and control program.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 13, 2025.
April 25, 2025
Tag F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 30, 2025.
April 25, 2025
Tag F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 16, 2025.
March 21, 2025
Tag F0760Ensure that residents are free from significant medication errors.
Severity J: isolated, immediate jeopardy. Corrected March 17, 2025.
March 21, 2025
Tag F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 24, 2025.
Penalties (4)
Total fines: $80,964
April 25, 2025 · Fine
CMS recorded a civil money penalty of $17,345 against this nursing home on April 25, 2025.
March 21, 2025 · Fine
CMS recorded a civil money penalty of $14,901 against this nursing home on March 21, 2025.
August 14, 2024 · Payment Denial
CMS recorded a Medicare/Medicaid payment denial for new admissions starting September 13, 2024, lasting 2 days (triggered by inspection on August 14, 2024).
August 14, 2024 · Fine
CMS recorded a civil money penalty of $48,718 against this nursing home on August 14, 2024.
Staffing
3.55 nurse hours per resident per day in Q2 2026, down from 3.66 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
Non profit
Part of The Ensign Group, a chain of 347 nursing homes.
Average CMS star ratings across the chain: 3.3 overall, 2.8 for health inspections, 2.8 for staffing, 4.4 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Texas.
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