Nursing Homes · Norwalk, IA
Nursing Homes · Medicare certified
Regency Care Center
815 High Road · Norwalk, IA 50211 · 101 certified beds
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About Regency Care Center
Regency Care Center is a nursing home in Norwalk, Iowa. Its capacity is 101 beds, above the Warren County median of 71 for nursing homes. It is run by a for-profit operator and is part of Campbell Street Services. It is Medicare certified. Its public inspection record shows 49 citations, the most recent on May 12, 2026. CMS also lists 2 fines or payment denials against it. Nurse staffing averages 3.59 hours per resident per day. It is one of 2 nursing homes listed in Norwalk. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
1.0Staffing
1.0Quality measures
3.0CMS Care Compare, October 2026.
Inspection history (49)
Records from April 2023 to May 2026.
December 17, 2024
Tag F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 24, 2024.
December 17, 2024
Tag F0677Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected January 7, 2025.
December 17, 2024
Tag F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 7, 2025.
June 27, 2024
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected July 9, 2024.
June 27, 2024
Tag F0759Ensure medication error rates are not 5 percent or greater.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 9, 2024.
June 27, 2024
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 9, 2024.
November 9, 2023
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 28, 2023.
November 9, 2023
Tag F0880Provide and implement an infection prevention and control program.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected November 28, 2023.
November 9, 2023
Tag F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 28, 2023.
November 9, 2023
Tag F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 28, 2023.
November 9, 2023
Tag F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected November 28, 2023.
October 11, 2023
Tag F0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 20, 2023.
October 11, 2023
Tag F0677Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 20, 2023.
October 11, 2023
Tag F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 20, 2023.
August 8, 2023
Tag F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 24, 2023.
April 17, 2023
Tag F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 16, 2023.
April 17, 2023
Tag F0908Keep all essential equipment working safely.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 16, 2023.
April 17, 2023
Tag F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected May 16, 2023.
April 17, 2023
Tag F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 16, 2023.
April 17, 2023
Tag F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected May 16, 2023.
Penalties (2)
Total fines: $78,497
May 12, 2026 · Fine
CMS recorded a civil money penalty of $31,395 against this nursing home on May 12, 2026.
August 20, 2025 · Fine
CMS recorded a civil money penalty of $78,497 against this nursing home on August 20, 2025.
Staffing
3.59 nurse hours per resident per day in Q2 2026, about the same as in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit
Part of Campbell Street Services, a chain of 25 nursing homes.
Average CMS star ratings across the chain: 2.0 overall, 1.9 for health inspections, 2.3 for staffing, 3.4 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Iowa.
What Medicaid pays nursing homes
This is what Iowa Medicaid pays a nursing home for each resident per day. It is not what a family pays privately, but it shows what the state treats as the cost of a day of care.
Median facility daily rate
$307.06per day
About $9,335 a month.
Median we calculated from the state's own facility rate file, January 1, 2026. Based on 381 facilities.
Source: IA Medicaid NF rate publication (opens in a new tab), updated 2026-01-01
Nearby alternatives
Other licensed providers in Norwalk.
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
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