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Nursing Homes · Medicare certified

Regency Care Center

815 High Road · Norwalk, IA 50211 · 101 certified beds

(515) 981-4269

NPI 1154113454 (opens in a new tab)

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About Regency Care Center

Regency Care Center is a nursing home in Norwalk, Iowa. Its capacity is 101 beds, above the Warren County median of 71 for nursing homes. It is run by a for-profit operator and is part of Campbell Street Services. It is Medicare certified. Its public inspection record shows 49 citations, the most recent on May 12, 2026. CMS also lists 2 fines or payment denials against it. Nurse staffing averages 3.59 hours per resident per day. It is one of 2 nursing homes listed in Norwalk. Its public records were last updated in October 2026.

Public record

CMS Care Compare, updated October 2026

Certification

Medicare-certified.

Ratings

Overall

1.0

Staffing

1.0

Quality measures

3.0

CMS Care Compare, October 2026.

Inspection history (49)

Records from April 2023 to May 2026.

  • May 12, 2026

    Tag F0641

    Ensure each resident receives an accurate assessment.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 4, 2026.

  • May 12, 2026

    Tag F0880

    Provide and implement an infection prevention and control program.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 4, 2026.

  • May 12, 2026

    Tag F0697

    Provide safe, appropriate pain management for a resident who requires such services.

    Severity G: isolated, actual harm. Corrected June 4, 2026.

  • May 12, 2026

    Tag F0677

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 4, 2026.

  • May 12, 2026

    Tag F0684

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 4, 2026.

  • May 12, 2026

    Tag F0725

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected June 4, 2026.

  • May 12, 2026

    Tag F0657

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 4, 2026.

  • May 12, 2026

    Tag F0745

    Provide medically-related social services to help each resident achieve the highest possible quality of life.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 4, 2026.

  • December 30, 2025

    Tag F0657

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 7, 2026.

  • December 30, 2025

    Tag F0641

    Ensure each resident receives an accurate assessment.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 7, 2026.

  • August 20, 2025

    Tag F0725

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 29, 2025.

  • August 20, 2025

    Tag F0689

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J: isolated, immediate jeopardy. Corrected August 28, 2025.

  • August 20, 2025

    Tag F0684

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 29, 2025.

  • August 20, 2025

    Tag F0641

    Ensure each resident receives an accurate assessment.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 29, 2025.

  • August 20, 2025

    Tag F0880

    Provide and implement an infection prevention and control program.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 29, 2025.

  • August 20, 2025

    Tag F0656

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 29, 2025.

  • April 16, 2025

    Tag F0695

    Provide safe and appropriate respiratory care for a resident when needed.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 29, 2025.

  • April 16, 2025

    Tag F0759

    Ensure medication error rates are not 5 percent or greater.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 29, 2025.

  • April 16, 2025

    Tag F0812

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 29, 2025.

  • April 16, 2025

    Tag F0657

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 29, 2025.

See the source data on data.cms.gov (opens in a new tab)

Penalties (2)

Total fines: $78,497

  • May 12, 2026 · Fine

    CMS recorded a civil money penalty of $31,395 against this nursing home on May 12, 2026.

  • August 20, 2025 · Fine

    CMS recorded a civil money penalty of $78,497 against this nursing home on August 20, 2025.

See the source data on data.cms.gov (opens in a new tab)

Staffing

3.59 nurse hours per resident per day in Q2 2026, about the same as in Q4 2025.

From the payroll records nursing homes file with CMS.

Ownership

For profit

Part of Campbell Street Services, a chain of 25 nursing homes.

Average CMS star ratings across the chain: 2.0 overall, 1.9 for health inspections, 2.3 for staffing, 3.4 for quality measures.

Typical cost

CareScout Cost of Care Survey, 2025

This provider's prices aren't public. Here is what the same care typically costs in Iowa.

Nursing Homes

Iowa median$9,277/mo

What Medicaid pays nursing homes

This is what Iowa Medicaid pays a nursing home for each resident per day. It is not what a family pays privately, but it shows what the state treats as the cost of a day of care.

Median facility daily rate

$307.06per day

About $9,335 a month.

Median we calculated from the state's own facility rate file, January 1, 2026. Based on 381 facilities.

Nearby alternatives

Other licensed providers in Norwalk.

Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care

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