Nursing Homes · Medicare certified
North Country Nursing & Rehabilitation Center
182 Highland Road · Massena, NY 13662 · 140 certified beds
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About North Country Nursing & Rehabilitation Center
North Country Nursing & Rehabilitation Center is a nursing home in Massena, New York. Its capacity is 140 beds, below the New York median of 160 for nursing homes. It is run by a for-profit operator. It is Medicare certified. Its public inspection record shows 26 citations, the most recent on August 15, 2025. Enforcement records show no fine or payment denial against it. Nurse staffing averages 3.93 hours per resident per day. It is one of 2 nursing homes listed in Massena. Residents and families can raise concerns with the New York State Long-Term Care Ombudsman Program at 1-855-582-6769. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
2.0Staffing
4.0Quality measures
4.0CMS Care Compare, October 2026.
Inspection history (26)
Records from July 2021 to August 2025.
July 2, 2021
Tag F0759Ensure medication error rates are not 5 percent or greater.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 30, 2021.
July 2, 2021
Tag F0677Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 13, 2021.
July 2, 2021
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 30, 2021.
July 2, 2021
Tag F0692Provide enough food/fluids to maintain a resident's health.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 30, 2021.
July 2, 2021
Tag F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 13, 2021.
July 2, 2021
Tag F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 30, 2021.
Penalties
CMS lists no fines or payment denials for this nursing home in the last three years.
Staffing
3.93 nurse hours per resident per day in Q2 2026, up from 3.70 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit - Partnership
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in New York.
What Medicaid pays nursing homes
This is what New York Medicaid pays a nursing home for each resident per day. It is not what a family pays privately, but it shows what the state treats as the cost of a day of care.
Median facility daily rate
$273.87per day
About $8,326 a month.
Median we calculated from the state's own facility rate file, January 1, 2025. Based on 591 facilities.
Nearby alternatives
Other licensed providers in Massena.
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