North Country Nursing & Rehabilitation Center
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Nursing Homes · Medicare certified
89 Grove Street · Massena, NY 13662 · 160 certified beds
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CMS Care Compare · Updated Jul 2026
Staffing rating
Not publishedQuality-measure rating
Not publishedInspections on record
Not published
Cited deficiencies
Not published
Staffing rating
2.0Quality-measure rating
2.0Inspections on record
2
Cited deficiencies
33
August 15, 2025 · D
Citation F0880Federal surveyors cited this nursing home on 2025-08-15 under CMS tag F0880 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide and implement an infection prevention and control program. The deficiency was recorded as corrected on 2025-10-10. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
August 15, 2025 · D
Citation F0689Federal surveyors cited this nursing home on 2025-08-15 under CMS tag F0689 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. The deficiency was recorded as corrected on 2025-10-10. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
August 15, 2025 · D
Citation F0840Federal surveyors cited this nursing home on 2025-08-15 under CMS tag F0840 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service. The deficiency was recorded as corrected on 2025-10-10. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
August 15, 2025 · D
Citation F0550Federal surveyors cited this nursing home on 2025-08-15 under CMS tag F0550 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. The deficiency was recorded as corrected on 2025-10-10. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
August 15, 2025 · D
Citation F0552Federal surveyors cited this nursing home on 2025-08-15 under CMS tag F0552 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure that residents are fully informed and understand their health status, care and treatments. The deficiency was recorded as corrected on 2025-10-10. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
August 15, 2025 · F
Citation F0812Federal surveyors cited this nursing home on 2025-08-15 under CMS tag F0812 (CMS scope/severity F: widespread, no actual harm, potential for more than minimal harm) for Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. The deficiency was recorded as corrected on 2025-10-10. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
August 15, 2025 · E
Citation F0584Federal surveyors cited this nursing home on 2025-08-15 under CMS tag F0584 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. The deficiency was recorded as corrected on 2025-10-10. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
August 15, 2025 · E
Citation F0804Federal surveyors cited this nursing home on 2025-08-15 under CMS tag F0804 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. The deficiency was recorded as corrected on 2025-10-10. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
August 15, 2025 · D
Citation F0576Federal surveyors cited this nursing home on 2025-08-15 under CMS tag F0576 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure residents have reasonable access to and privacy in their use of communication methods. The deficiency was recorded as corrected on 2025-10-10. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
August 15, 2025 · F
Citation F0802Federal surveyors cited this nursing home on 2025-08-15 under CMS tag F0802 (CMS scope/severity F: widespread, no actual harm, potential for more than minimal harm) for Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. The deficiency was recorded as corrected on 2025-10-10. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
August 15, 2025 · E
Citation F0700Federal surveyors cited this nursing home on 2025-08-15 under CMS tag F0700 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. The deficiency was recorded as corrected on 2025-10-10. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
August 15, 2025 · E
Citation F0585Federal surveyors cited this nursing home on 2025-08-15 under CMS tag F0585 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. The deficiency was recorded as corrected on 2025-10-10. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
August 15, 2025 · E
Citation F0761Federal surveyors cited this nursing home on 2025-08-15 under CMS tag F0761 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. The deficiency was recorded as corrected on 2025-10-10. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
August 15, 2025 · D
Citation F0740Federal surveyors cited this nursing home on 2025-08-15 under CMS tag F0740 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure each resident must receive and the facility must provide necessary behavioral health care and services. The deficiency was recorded as corrected on 2025-10-10. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
August 15, 2025 · D
Citation F0803Federal surveyors cited this nursing home on 2025-08-15 under CMS tag F0803 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. The deficiency was recorded as corrected on 2025-10-10. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
November 19, 2024 · D
Citation F0684Federal surveyors cited this nursing home on 2024-11-19 under CMS tag F0684 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide appropriate treatment and care according to orders, resident’s preferences and goals. The deficiency was recorded as corrected on 2024-12-30. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
January 29, 2024 · D
Citation F0692Federal surveyors cited this nursing home on 2024-01-29 under CMS tag F0692 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide enough food/fluids to maintain a resident's health. The deficiency was recorded as corrected on 2024-03-25. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
December 15, 2023 · C
Citation F0732Federal surveyors cited this nursing home on 2023-12-15 under CMS tag F0732 (CMS scope/severity C: widespread, no actual harm, potential for minimal harm) for Post nurse staffing information every day. The deficiency was recorded as corrected on 2024-02-13. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
December 15, 2023 · E
Citation F0584Federal surveyors cited this nursing home on 2023-12-15 under CMS tag F0584 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. The deficiency was recorded as corrected on 2024-02-13. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
December 15, 2023 · D
Citation F0803Federal surveyors cited this nursing home on 2023-12-15 under CMS tag F0803 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. The deficiency was recorded as corrected on 2024-02-13. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
Total fines on file: $88,246
Latest: 3.18 nurse staffing hours per resident per day (2026-06-01)
Staffing trend (2 periods)
Most recent period is about the same as 2025Q4. Figures are CMS-reported nurse staffing hours, not our estimate.
For profit - Limited Liability company
CMS Care Compare chain: Personal Healthcare Management
Chain ID 677 · 21 facilities in chain (CMS)
Chain averages are CMS-published figures for facilities sharing this Chain ID (formerly Affiliated Entity). They are not ElderCareCosts scores.
Parent organization: Marnc Realty LLC
parent · PAC 9133609407
Ratings, inspections, and penalties are public records, reproduced in plain English without edits to their substance. View source records · What these measures mean.
Genworth Cost of Care Survey · 2024
This provider doesn't publish a specific price to us. Below is the typical NY range for the care type(s) it offers. Use it as context, not a quote.
Nursing Homes
Median · NY$14,734/moNursing Homes
Median · NY$15,528/moOther licensed providers in Massena, with their own public records.
Cost data not yet available
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