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Nursing Homes · Medicare certified

North Country Nursing & Rehabilitation Center

182 Highland Road · Massena, NY 13662 · 140 certified beds

(315) 769-9956

NPI 1659352599 (opens in a new tab)

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About North Country Nursing & Rehabilitation Center

North Country Nursing & Rehabilitation Center is a nursing home in Massena, New York. Its capacity is 140 beds, below the New York median of 160 for nursing homes. It is run by a for-profit operator. It is Medicare certified. Its public inspection record shows 26 citations, the most recent on August 15, 2025. Enforcement records show no fine or payment denial against it. Nurse staffing averages 3.93 hours per resident per day. It is one of 2 nursing homes listed in Massena. Residents and families can raise concerns with the New York State Long-Term Care Ombudsman Program at 1-855-582-6769. Its public records were last updated in October 2026.

Public record

CMS Care Compare, updated October 2026

Certification

Medicare-certified.

Ratings

Overall

2.0

Staffing

4.0

Quality measures

4.0

CMS Care Compare, October 2026.

Inspection history (26)

Records from July 2021 to August 2025.

  • August 15, 2025

    Tag F0921

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 18, 2025.

  • August 15, 2025

    Tag F0812

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected September 18, 2025.

  • August 15, 2025

    Tag F0803

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected September 18, 2025.

  • August 15, 2025

    Tag F0692

    Provide enough food/fluids to maintain a resident's health.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 18, 2025.

  • August 15, 2025

    Tag F0814

    Dispose of garbage and refuse properly.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 18, 2025.

  • December 15, 2023

    Tag F0677

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 5, 2024.

  • December 15, 2023

    Tag F0695

    Provide safe and appropriate respiratory care for a resident when needed.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 5, 2024.

  • December 15, 2023

    Tag F0656

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 5, 2024.

  • December 15, 2023

    Tag F0812

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 5, 2024.

  • December 15, 2023

    Tag F0688

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 5, 2024.

  • December 15, 2023

    Tag F0801

    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 5, 2024.

  • December 15, 2023

    Tag F0804

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 5, 2024.

  • December 15, 2023

    Tag F0698

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 5, 2024.

  • December 15, 2023

    Tag F0880

    Provide and implement an infection prevention and control program.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 5, 2024.

  • July 2, 2021

    Tag F0804

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 13, 2021.

  • July 2, 2021

    Tag F0761

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 13, 2021.

  • July 2, 2021

    Tag F0806

    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 30, 2021.

  • July 2, 2021

    Tag F0880

    Provide and implement an infection prevention and control program.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 13, 2021.

  • July 2, 2021

    Tag F0695

    Provide safe and appropriate respiratory care for a resident when needed.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 30, 2021.

  • July 2, 2021

    Tag F0805

    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 30, 2021.

See the source data on data.cms.gov (opens in a new tab)

Penalties

CMS lists no fines or payment denials for this nursing home in the last three years.

Staffing

3.93 nurse hours per resident per day in Q2 2026, up from 3.70 in Q4 2025.

From the payroll records nursing homes file with CMS.

Ownership

For profit - Partnership

Typical cost

CareScout Cost of Care Survey, 2025

This provider's prices aren't public. Here is what the same care typically costs in New York.

Nursing Homes

New York median$15,528/mo

What Medicaid pays nursing homes

This is what New York Medicaid pays a nursing home for each resident per day. It is not what a family pays privately, but it shows what the state treats as the cost of a day of care.

Median facility daily rate

$273.87per day

About $8,326 a month.

Median we calculated from the state's own facility rate file, January 1, 2025. Based on 591 facilities.

Nearby alternatives

Other licensed providers in Massena.

Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care

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