Nursing Homes · Orange, CA
Nursing Homes · Medicare certified
New Orange Hills
5017 E. Chapman Avenue · Orange, CA 92869 · 145 certified beds
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About New Orange Hills
New Orange Hills is a nursing home in Orange, California. Its capacity is 145 beds, above the Orange County median of 99 for nursing homes. It is run by a for-profit operator and is part of The Ensign Group. It is Medicare certified. Its public inspection record shows 82 citations, the most recent on February 18, 2026. CMS also lists 2 fines or payment denials against it. Nurse staffing averages 5.03 hours per resident per day. It is one of 5 nursing homes listed in Orange. Residents and families can raise concerns with the Office of the State Long-Term Care Ombudsman at 1-800-231-4024. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
1.0Staffing
1.0Quality measures
3.0CMS Care Compare, October 2026.
Inspection history (82)
Records from May 2022 to February 2026.
February 18, 2026
Tag F0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 13, 2026.
February 18, 2026
Tag F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 13, 2026.
February 18, 2026
Tag F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 13, 2026.
February 18, 2026
Tag F0687Provide appropriate foot care.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 13, 2026.
February 18, 2026
Tag F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity B: pattern, no actual harm, potential for minimal harm. Corrected March 13, 2026.
February 18, 2026
Tag F0695Provide safe and appropriate respiratory care for a resident when needed.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected March 13, 2026.
February 18, 2026
Tag F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 13, 2026.
February 18, 2026
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected March 13, 2026.
February 18, 2026
Tag F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 13, 2026.
February 18, 2026
Tag F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 13, 2026.
February 18, 2026
Tag F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity B: pattern, no actual harm, potential for minimal harm. Corrected March 13, 2026.
February 18, 2026
Tag F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 13, 2026.
February 18, 2026
Tag F0880Provide and implement an infection prevention and control program.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected March 13, 2026.
February 18, 2026
Tag F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 13, 2026.
February 18, 2026
Tag F0730Observe each nurse aide's job performance and give regular training.
Severity B: pattern, no actual harm, potential for minimal harm. Corrected March 13, 2026.
February 18, 2026
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected March 13, 2026.
February 18, 2026
Tag F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 13, 2026.
February 18, 2026
Tag F0583Keep residents' personal and medical records private and confidential.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 13, 2026.
February 18, 2026
Tag F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 13, 2026.
February 18, 2026
Tag F0554Allow residents to self-administer drugs if determined clinically appropriate.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 13, 2026.
Penalties (2)
Total fines: $8,278
November 10, 2025 · Fine
CMS recorded a civil money penalty of $8,278 against this nursing home on November 10, 2025.
November 10, 2025 · Payment Denial
CMS recorded a Medicare/Medicaid payment denial for new admissions starting December 10, 2025, lasting 13 days (triggered by inspection on November 10, 2025).
Staffing
5.03 nurse hours per resident per day in Q2 2026, about the same as in Q1 2026.
From the payroll records nursing homes file with CMS.
Ownership
For profit
Part of The Ensign Group, a chain of 347 nursing homes.
Average CMS star ratings across the chain: 3.3 overall, 2.8 for health inspections, 2.8 for staffing, 4.4 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in California.
Nearby alternatives
Other licensed providers in Orange.
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
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