Nursing Homes · Orange, CA
Nursing Homes · Medicare certified
New Orange Hills
5017 E. Chapman Avenue · Orange, CA 92869 · 145 certified beds
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About New Orange Hills
New Orange Hills is a nursing home in Orange, California. Its capacity is 145 beds, above the Orange County median of 99 for nursing homes. It is run by a for-profit operator and is part of The Ensign Group. It is Medicare certified. Its public inspection record shows 82 citations, the most recent on February 18, 2026. CMS also lists 2 fines or payment denials against it. Nurse staffing averages 5.03 hours per resident per day. It is one of 5 nursing homes listed in Orange. Residents and families can raise concerns with the Office of the State Long-Term Care Ombudsman at 1-800-231-4024. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
1.0Staffing
1.0Quality measures
3.0CMS Care Compare, October 2026.
Inspection history (82)
Records from May 2022 to February 2026.
November 15, 2024
Tag F0695Provide safe and appropriate respiratory care for a resident when needed.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 14, 2024.
November 15, 2024
Tag F0880Provide and implement an infection prevention and control program.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 14, 2024.
November 15, 2024
Tag F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 14, 2024.
November 15, 2024
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 14, 2024.
November 15, 2024
Tag F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity B: pattern, no actual harm, potential for minimal harm. Corrected December 14, 2024.
November 15, 2024
Tag F0773Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 14, 2024.
November 15, 2024
Tag F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 14, 2024.
November 15, 2024
Tag F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 14, 2024.
November 15, 2024
Tag F0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 14, 2024.
November 15, 2024
Tag F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 14, 2024.
November 15, 2024
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected December 14, 2024.
November 15, 2024
Tag F0881Implement a program that monitors antibiotic use.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 14, 2024.
November 15, 2024
Tag F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 14, 2024.
August 1, 2024
Tag F0880Provide and implement an infection prevention and control program.
Severity B: pattern, no actual harm, potential for minimal harm. Corrected August 12, 2024.
May 30, 2024
Tag F0558Reasonably accommodate the needs and preferences of each resident.
Severity B: pattern, no actual harm, potential for minimal harm. Corrected June 14, 2024.
March 21, 2024
Tag F0880Provide and implement an infection prevention and control program.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 12, 2024.
March 21, 2024
Tag F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 13, 2024.
March 21, 2024
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 13, 2024.
March 12, 2024
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 27, 2024.
January 24, 2024
Tag F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 15, 2024.
Penalties (2)
Total fines: $8,278
November 10, 2025 · Fine
CMS recorded a civil money penalty of $8,278 against this nursing home on November 10, 2025.
November 10, 2025 · Payment Denial
CMS recorded a Medicare/Medicaid payment denial for new admissions starting December 10, 2025, lasting 13 days (triggered by inspection on November 10, 2025).
Staffing
5.03 nurse hours per resident per day in Q2 2026, about the same as in Q1 2026.
From the payroll records nursing homes file with CMS.
Ownership
For profit
Part of The Ensign Group, a chain of 347 nursing homes.
Average CMS star ratings across the chain: 3.3 overall, 2.8 for health inspections, 2.8 for staffing, 4.4 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in California.
Nearby alternatives
Other licensed providers in Orange.
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
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