Nursing Homes · Holyoke, MA
Nursing Homes · Medicare certified
Mission Care at Holyoke
35 Holy Family Road · Holyoke, MA 01040 · 125 certified beds
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About Mission Care at Holyoke
Mission Care at Holyoke is a nursing home in Holyoke, Massachusetts. Its capacity is 125 beds, above the Hampden County median of 122 for nursing homes. It is run by a for-profit operator and is part of Icare Health Network. It is Medicare certified. Its public inspection record shows 43 citations, the most recent on December 3, 2025. CMS also lists 2 fines or payment denials against it. Nurse staffing averages 3.72 hours per resident per day. It is one of 8 nursing homes listed in Holyoke. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
1.0Staffing
3.0Quality measures
4.0CMS Care Compare, October 2026.
Inspection history (43)
Records from January 2023 to December 2025.
December 3, 2025
Tag F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 18, 2025.
December 3, 2025
Tag F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 18, 2025.
November 25, 2025
Tag F0603Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
Severity G: isolated, actual harm. Corrected December 15, 2025.
November 25, 2025
Tag F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 15, 2025.
November 25, 2025
Tag F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 15, 2025.
June 10, 2025
Tag F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 25, 2025.
June 10, 2025
Tag F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected July 25, 2025.
June 10, 2025
Tag F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 25, 2025.
June 10, 2025
Tag F0646Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 25, 2025.
June 10, 2025
Tag F0692Provide enough food/fluids to maintain a resident's health.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 25, 2025.
June 10, 2025
Tag F0880Provide and implement an infection prevention and control program.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 25, 2025.
June 10, 2025
Tag F0790Provide routine and 24-hour emergency dental care for each resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 25, 2025.
June 10, 2025
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected July 25, 2025.
June 10, 2025
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 25, 2025.
June 10, 2025
Tag F0551Give the resident's representative the ability to exercise the resident's rights.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 25, 2025.
April 1, 2025
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J: isolated, immediate jeopardy. Corrected March 17, 2025.
April 1, 2025
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity J: isolated, immediate jeopardy. Corrected March 17, 2025.
January 2, 2025
Tag F0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 24, 2025.
April 2, 2024
Tag F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 17, 2024.
April 2, 2024
Tag F0695Provide safe and appropriate respiratory care for a resident when needed.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 17, 2024.
Penalties (2)
Total fines: $27,343
November 25, 2025 · Fine
CMS recorded a civil money penalty of $15,935 against this nursing home on November 25, 2025.
April 1, 2025 · Fine
CMS recorded a civil money penalty of $16,985 against this nursing home on April 1, 2025.
Staffing
3.72 nurse hours per resident per day in Q2 2026, about the same as in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit
Part of Icare Health Network, a chain of 12 nursing homes.
Average CMS star ratings across the chain: 3.1 overall, 2.8 for health inspections, 2.9 for staffing, 4.2 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Massachusetts.
Nearby alternatives
Other licensed providers in Holyoke.
Nursing Homes · Holyoke, MA
Day Brook Village Senior Living
Nursing Homes · Holyoke, MA
Mary's Meadow at Providence Place
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
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