Bay Area Healthcare Center
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Continuing Care Retirement Communities (CCRC), Nursing Homes · Medicare certified
3431 Foothill Boulevard · Oakland, CA 94601 · Lic. #015600255 (CA) · 160 certified beds
LICENSED · Verify on official state lookup (opens in a new tab)
NPI 1225029366. Look this up in the CMS NPPES registry (opens in a new tab)
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Mercy Retirement & Care Center is a continuing care retirement community in Oakland, California. Its reported capacity is 160 beds. The CA licensing record reads "LICENSED" for this listing. It is recorded as a nonprofit operator, part of Elder Care Alliance. Federal records list it as Medicare certified. Our copy of the inspection record holds 40 citations, the newest dated 27 March 2026. Federal enforcement records add 1 fine or payment denial action. Staffing reports put it at 4.68 nurse hours per resident per day. Every fact above comes from the public records listed in the sources section on this page. The newest source file we hold for this listing is dated September 2026.
State licensing agency · Source data September 2026
Staffing rating
Not publishedQuality-measure rating
Not publishedInspections on record
11
Cited deficiencies
1
Staffing rating
3.0Quality-measure rating
4.0Inspections on record
2
Cited deficiencies
23
Staffing rating
Not publishedQuality-measure rating
Not publishedInspections on record
Not published
Cited deficiencies
Not published
Staffing rating
Not publishedQuality-measure rating
Not publishedInspections on record
Not published
Cited deficiencies
Not published
Staffing rating
3.0Quality-measure rating
4.0Inspections on record
2
Cited deficiencies
23
Staffing rating
3.0Quality-measure rating
4.0Inspections on record
2
Cited deficiencies
23
Staffing rating
Not publishedQuality-measure rating
Not publishedInspections on record
11
Cited deficiencies
1
Records from February 2020 to March 2026.
September 12, 2024
Citation 15-AS-20240903082932California Community Care Licensing recorded a complaint investigation on 2024-09-12 (control 15-AS-20240903082932). Allegation findings recorded: 1 unsubstantiated. Source: CDSS CCLD Transparency Website (as of 2026-07-24).
August 15, 2024
Citation 15-AS-20240808082122California Community Care Licensing recorded a complaint investigation on 2024-08-15 (control 15-AS-20240808082122). Allegation findings recorded: 2 unsubstantiated. Source: CDSS CCLD Transparency Website (as of 2026-07-24).
June 19, 2024
Citation 15-AS-20240617122846California Community Care Licensing recorded a complaint investigation on 2024-06-19 (control 15-AS-20240617122846). Allegation findings recorded: 3 unfounded. Source: CDSS CCLD Transparency Website (as of 2026-07-24).
October 3, 2023 · E
Citation F0626Federal surveyors cited this nursing home on 2023-10-03 under CMS tag F0626 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. The deficiency was recorded as corrected on 2023-10-04. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
June 9, 2023 · E
Citation F0638Federal surveyors cited this nursing home on 2023-06-09 under CMS tag F0638 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Assure that each resident’s assessment is updated at least once every 3 months. The deficiency was recorded as corrected on 2023-07-21. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
June 9, 2023 · C
Citation F0851Federal surveyors cited this nursing home on 2023-06-09 under CMS tag F0851 (CMS scope/severity C: widespread, no actual harm, potential for minimal harm) for Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. The deficiency was recorded as corrected on 2023-07-21. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
June 9, 2023 · G
Citation F0689Federal surveyors cited this nursing home on 2023-06-09 under CMS tag F0689 (CMS scope/severity G: isolated, actual harm) for Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. The deficiency was recorded as corrected on 2023-07-21. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
June 9, 2023 · D
Citation F0684Federal surveyors cited this nursing home on 2023-06-09 under CMS tag F0684 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide appropriate treatment and care according to orders, resident’s preferences and goals. The deficiency was recorded as corrected on 2023-07-21. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
June 9, 2023 · E
Citation F0584Federal surveyors cited this nursing home on 2023-06-09 under CMS tag F0584 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. The deficiency was recorded as corrected on 2023-07-21. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
June 9, 2023 · E
Citation F0880Federal surveyors cited this nursing home on 2023-06-09 under CMS tag F0880 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Provide and implement an infection prevention and control program. The deficiency was recorded as corrected on 2023-07-21. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
June 9, 2023 · D
Citation F0761Federal surveyors cited this nursing home on 2023-06-09 under CMS tag F0761 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. The deficiency was recorded as corrected on 2023-07-21. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
June 9, 2023 · F
Citation F0812Federal surveyors cited this nursing home on 2023-06-09 under CMS tag F0812 (CMS scope/severity F: widespread, no actual harm, potential for more than minimal harm) for Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. The deficiency was recorded as corrected on 2023-07-21. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
June 9, 2023 · G
Citation F0692Federal surveyors cited this nursing home on 2023-06-09 under CMS tag F0692 (CMS scope/severity G: isolated, actual harm) for Provide enough food/fluids to maintain a resident's health. The deficiency was recorded as corrected on 2023-07-21. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
April 25, 2023
Citation 15-AS-20220630135819California Community Care Licensing recorded a complaint investigation on 2023-04-25 (control 15-AS-20220630135819). Allegation findings recorded: 3 unsubstantiated. Source: CDSS CCLD Transparency Website (as of 2026-07-24).
December 28, 2022
Citation 15-AS-20221012083441California Community Care Licensing recorded a complaint investigation on 2022-12-28 (control 15-AS-20221012083441). Allegation findings recorded: 1 unfounded. Source: CDSS CCLD Transparency Website (as of 2026-07-24).
February 6, 2020 · D
Citation F0692Federal surveyors cited this nursing home on 2020-02-06 under CMS tag F0692 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide enough food/fluids to maintain a resident's health. The deficiency was recorded as corrected on 2020-03-04. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
February 6, 2020 · E
Citation F0812Federal surveyors cited this nursing home on 2020-02-06 under CMS tag F0812 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. The deficiency was recorded as corrected on 2020-03-04. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
February 6, 2020 · D
Citation F0656Federal surveyors cited this nursing home on 2020-02-06 under CMS tag F0656 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. The deficiency was recorded as corrected on 2020-03-04. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
February 6, 2020 · E
Citation F0880Federal surveyors cited this nursing home on 2020-02-06 under CMS tag F0880 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Provide and implement an infection prevention and control program. The deficiency was recorded as corrected on 2020-03-04. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
February 6, 2020 · D
Citation F0676Federal surveyors cited this nursing home on 2020-02-06 under CMS tag F0676 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. The deficiency was recorded as corrected on 2020-03-04. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
Total fines on file: $16,675
September 27, 2024 · Fine
Citation FINE-130934CMS recorded a civil money penalty of $16,675 against this nursing home on 2024-09-27 (Fine ID: 130934). Source: CMS Care Compare Penalties (as of 2026-07-01).
Latest: 4.68 nurse staffing hours per resident per day (2026Q1)
Staffing trend (5 periods)
Most recent period is higher than 2025Q4 (+0.09 hrs/resident/day). Figures are CMS-reported nurse staffing hours, not our estimate.
Non profit
Parent organization: Elder Care Alliance
parent · PAC 1456403609
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Each line is a difference between two readings of a government file. It says what the source reported, not what the provider did.
Sep 2, 2026Listed capacity changed
Listed capacity changed from 59 to 160 beds.
Reported by California RCFE
Sep 1, 2026Ownership changed
The source now records ownership as "Non profit".
Reported by CMS nursing homes (ownership)
Sep 1, 2026Ownership changed
The source now records ownership as "Non profit - Corporation".
Reported by CMS nursing homes (provider info)
Aug 6, 2026Ownership changed
The source now records ownership as "Non profit".
Reported by CMS nursing homes (ownership)
Aug 5, 2026Listed capacity changed
Listed capacity changed from 160 to 59 beds.
Reported by CMS nursing homes (provider info)
Ratings, inspections, and penalties are public records, reproduced in plain English without edits to their substance. View source records · What these measures mean.
Genworth CareScout Cost of Care Survey · 2025
This provider doesn't publish a specific price to us. Below is the typical CA range for the care type(s) it offers. Use it as context, not a quote.
Nursing Homes
Median · CA$12,167/moOther licensed providers in Oakland, with their own public records.
Cost data not yet available
Cost data not yet available
Cost data not yet available
A comparison puts both public records in one view and marks any measure the two are not held to alike, so a blank never reads as a bad score.
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