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SOURCE DATA SEP 2026

Continuing Care Retirement Communities (CCRC), Nursing Homes · Medicare certified

Mercy Retirement & Care Center

3431 Foothill Boulevard · Oakland, CA 94601 · Lic. #015600255 (CA) · 160 certified beds

(510) 534-8540

LICENSED · Verify on official state lookup (opens in a new tab)

NPI 1225029366. Look this up in the CMS NPPES registry (opens in a new tab)

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About Mercy Retirement & Care Center

Mercy Retirement & Care Center is a continuing care retirement community in Oakland, California. Its reported capacity is 160 beds. The CA licensing record reads "LICENSED" for this listing. It is recorded as a nonprofit operator, part of Elder Care Alliance. Federal records list it as Medicare certified. Our copy of the inspection record holds 40 citations, the newest dated 27 March 2026. Federal enforcement records add 1 fine or payment denial action. Staffing reports put it at 4.68 nurse hours per resident per day. Every fact above comes from the public records listed in the sources section on this page. The newest source file we hold for this listing is dated September 2026.

Public record

State licensing agency · Source data September 2026

Certification

  • Medicare-certified (CMS Certification Number on file)

Ratings

Not yet ratedSource: State licensing agency · Updated 2026-07-24.GOV

Staffing rating

Not published

Quality-measure rating

Not published

Inspections on record

11

Cited deficiencies

1

4.0(CMS Care Compare (nursing home rating))Source: CMS Care Compare · Updated 2026-07-01.GOV

Staffing rating

3.0

Quality-measure rating

4.0

Inspections on record

2

Cited deficiencies

23

Not yet ratedSource: CMS Care Compare · Updated 2026Q1.GOV

Staffing rating

Not published

Quality-measure rating

Not published

Inspections on record

Not published

Cited deficiencies

Not published

Not yet ratedSource: CMS Care Compare · Updated 2025Q4.GOV

Staffing rating

Not published

Quality-measure rating

Not published

Inspections on record

Not published

Cited deficiencies

Not published

4.0(CMS Care Compare (nursing home rating))Source: CMS Care Compare · Updated 2026-06-01.GOV

Staffing rating

3.0

Quality-measure rating

4.0

Inspections on record

2

Cited deficiencies

23

4.0(CMS Care Compare (nursing home rating))Source: CMS Care Compare · Updated 2026-08-01.GOV

Staffing rating

3.0

Quality-measure rating

4.0

Inspections on record

2

Cited deficiencies

23

Not yet ratedSource: State licensing agency · Updated 2026-09-02.GOV

Staffing rating

Not published

Quality-measure rating

Not published

Inspections on record

11

Cited deficiencies

1

Inspection history (40)

Records from February 2020 to March 2026.

  • September 12, 2024

    Citation 15-AS-20240903082932

    California Community Care Licensing recorded a complaint investigation on 2024-09-12 (control 15-AS-20240903082932). Allegation findings recorded: 1 unsubstantiated. Source: CDSS CCLD Transparency Website (as of 2026-07-24).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2024-09-12.GOV
  • August 15, 2024

    Citation 15-AS-20240808082122

    California Community Care Licensing recorded a complaint investigation on 2024-08-15 (control 15-AS-20240808082122). Allegation findings recorded: 2 unsubstantiated. Source: CDSS CCLD Transparency Website (as of 2026-07-24).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2024-08-15.GOV
  • June 19, 2024

    Citation 15-AS-20240617122846

    California Community Care Licensing recorded a complaint investigation on 2024-06-19 (control 15-AS-20240617122846). Allegation findings recorded: 3 unfounded. Source: CDSS CCLD Transparency Website (as of 2026-07-24).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2024-06-19.GOV
  • October 3, 2023 · E

    Citation F0626

    Federal surveyors cited this nursing home on 2023-10-03 under CMS tag F0626 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. The deficiency was recorded as corrected on 2023-10-04. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2023-10-03.GOV
  • June 9, 2023 · E

    Citation F0638

    Federal surveyors cited this nursing home on 2023-06-09 under CMS tag F0638 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Assure that each resident’s assessment is updated at least once every 3 months. The deficiency was recorded as corrected on 2023-07-21. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2023-06-09.GOV
  • June 9, 2023 · C

    Citation F0851

    Federal surveyors cited this nursing home on 2023-06-09 under CMS tag F0851 (CMS scope/severity C: widespread, no actual harm, potential for minimal harm) for Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. The deficiency was recorded as corrected on 2023-07-21. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2023-06-09.GOV
  • June 9, 2023 · G

    Citation F0689

    Federal surveyors cited this nursing home on 2023-06-09 under CMS tag F0689 (CMS scope/severity G: isolated, actual harm) for Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. The deficiency was recorded as corrected on 2023-07-21. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2023-06-09.GOV
  • June 9, 2023 · D

    Citation F0684

    Federal surveyors cited this nursing home on 2023-06-09 under CMS tag F0684 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide appropriate treatment and care according to orders, resident’s preferences and goals. The deficiency was recorded as corrected on 2023-07-21. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2023-06-09.GOV
  • June 9, 2023 · E

    Citation F0584

    Federal surveyors cited this nursing home on 2023-06-09 under CMS tag F0584 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. The deficiency was recorded as corrected on 2023-07-21. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2023-06-09.GOV
  • June 9, 2023 · E

    Citation F0880

    Federal surveyors cited this nursing home on 2023-06-09 under CMS tag F0880 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Provide and implement an infection prevention and control program. The deficiency was recorded as corrected on 2023-07-21. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2023-06-09.GOV
  • June 9, 2023 · D

    Citation F0761

    Federal surveyors cited this nursing home on 2023-06-09 under CMS tag F0761 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. The deficiency was recorded as corrected on 2023-07-21. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2023-06-09.GOV
  • June 9, 2023 · F

    Citation F0812

    Federal surveyors cited this nursing home on 2023-06-09 under CMS tag F0812 (CMS scope/severity F: widespread, no actual harm, potential for more than minimal harm) for Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. The deficiency was recorded as corrected on 2023-07-21. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2023-06-09.GOV
  • June 9, 2023 · G

    Citation F0692

    Federal surveyors cited this nursing home on 2023-06-09 under CMS tag F0692 (CMS scope/severity G: isolated, actual harm) for Provide enough food/fluids to maintain a resident's health. The deficiency was recorded as corrected on 2023-07-21. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2023-06-09.GOV
  • April 25, 2023

    Citation 15-AS-20220630135819

    California Community Care Licensing recorded a complaint investigation on 2023-04-25 (control 15-AS-20220630135819). Allegation findings recorded: 3 unsubstantiated. Source: CDSS CCLD Transparency Website (as of 2026-07-24).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2023-04-25.GOV
  • December 28, 2022

    Citation 15-AS-20221012083441

    California Community Care Licensing recorded a complaint investigation on 2022-12-28 (control 15-AS-20221012083441). Allegation findings recorded: 1 unfounded. Source: CDSS CCLD Transparency Website (as of 2026-07-24).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2022-12-28.GOV
  • February 6, 2020 · D

    Citation F0692

    Federal surveyors cited this nursing home on 2020-02-06 under CMS tag F0692 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide enough food/fluids to maintain a resident's health. The deficiency was recorded as corrected on 2020-03-04. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2020-02-06.GOV
  • February 6, 2020 · E

    Citation F0812

    Federal surveyors cited this nursing home on 2020-02-06 under CMS tag F0812 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. The deficiency was recorded as corrected on 2020-03-04. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2020-02-06.GOV
  • February 6, 2020 · D

    Citation F0656

    Federal surveyors cited this nursing home on 2020-02-06 under CMS tag F0656 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. The deficiency was recorded as corrected on 2020-03-04. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2020-02-06.GOV
  • February 6, 2020 · E

    Citation F0880

    Federal surveyors cited this nursing home on 2020-02-06 under CMS tag F0880 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Provide and implement an infection prevention and control program. The deficiency was recorded as corrected on 2020-03-04. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2020-02-06.GOV
  • February 6, 2020 · D

    Citation F0676

    Federal surveyors cited this nursing home on 2020-02-06 under CMS tag F0676 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. The deficiency was recorded as corrected on 2020-03-04. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2020-02-06.GOV

Penalties (1)

Total fines on file: $16,675

  • September 27, 2024 · Fine

    Citation FINE-130934

    CMS recorded a civil money penalty of $16,675 against this nursing home on 2024-09-27 (Fine ID: 130934). Source: CMS Care Compare Penalties (as of 2026-07-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-09-27.GOV

Staffing

Latest: 4.68 nurse staffing hours per resident per day (2026Q1)

Staffing trend (5 periods)

  1. 2025Q44.60 hrs/resident/day
  2. 2026-06-014.60 hrs/resident/day
  3. 2026-07-014.68 hrs/resident/day
  4. 2026-08-014.68 hrs/resident/day
  5. 2026Q14.68 hrs/resident/day

Most recent period is higher than 2025Q4 (+0.09 hrs/resident/day). Figures are CMS-reported nurse staffing hours, not our estimate.

Ownership

Non profit

  1. Parent organization: Elder Care Alliance

    parent · PAC 1456403609

Recent changes to this listing

Watch this facility: new record changes publish to an RSS feed any feed reader can follow. No signup.

Each line is a difference between two readings of a government file. It says what the source reported, not what the provider did.

  1. Sep 2, 2026Listed capacity changed

    Listed capacity changed from 59 to 160 beds.

    Reported by California RCFE

  2. Sep 1, 2026Ownership changed

    The source now records ownership as "Non profit".

    Reported by CMS nursing homes (ownership)

  3. Sep 1, 2026Ownership changed

    The source now records ownership as "Non profit - Corporation".

    Reported by CMS nursing homes (provider info)

  4. Aug 6, 2026Ownership changed

    The source now records ownership as "Non profit".

    Reported by CMS nursing homes (ownership)

  5. Aug 5, 2026Listed capacity changed

    Listed capacity changed from 160 to 59 beds.

    Reported by CMS nursing homes (provider info)

Ratings, inspections, and penalties are public records, reproduced in plain English without edits to their substance. View source records · What these measures mean.

Typical cost

Genworth CareScout Cost of Care Survey · 2025

This provider doesn't publish a specific price to us. Below is the typical CA range for the care type(s) it offers. Use it as context, not a quote.

Nursing Homes

Median · CA$12,167/mo
See full CA cost breakdownSource: Genworth CareScout Cost of Care Survey · Updated 2025

Nearby alternatives

Other licensed providers in Oakland, with their own public records.

Compare side by side
Compare side by side

A comparison puts both public records in one view and marks any measure the two are not held to alike, so a blank never reads as a bad score.

Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care

Check availability and pricing at Mercy Retirement & Care Center

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Trust & methodology

Where this information came from

Each block below is one file we read, the date on that file, and the fields on this page that came from it. The date is when the source published or we retrieved it, not the day we last looked at this listing.

California RCFEas of September 2026
Care types, City, County, License lookup link, License number, License status, Licensed capacity, Licensing state, Name, Phone number, State, Street address, ZIP code
CMS nursing homes (provider info)as of August 2026
Chain identifier, Chain name, CMS Special Focus status, Map location, Medicare certification number
CMS nursing homes (ownership)as of July 2026
Ownership type, Parent organization
CMS enrollmentas of July 2026
NPI
CMS nursing homes (payroll-based journal staffing)as of June 2026
Staffing hours per resident day

Read how we handle every file on the data sources page.

Mercy Retirement & Care Center in Oakland, CA · Inspections page 2 · ElderCareCosts