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SOURCE DATA SEP 2026

Continuing Care Retirement Communities (CCRC), Nursing Homes · Medicare certified

Mercy Retirement & Care Center

3431 Foothill Boulevard · Oakland, CA 94601 · Lic. #015600255 (CA) · 160 certified beds

(510) 534-8540

LICENSED · Verify on official state lookup (opens in a new tab)

NPI 1225029366. Look this up in the CMS NPPES registry (opens in a new tab)

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About Mercy Retirement & Care Center

Mercy Retirement & Care Center is a continuing care retirement community in Oakland, California. Its reported capacity is 160 beds. The CA licensing record reads "LICENSED" for this listing. It is recorded as a nonprofit operator, part of Elder Care Alliance. Federal records list it as Medicare certified. Our copy of the inspection record holds 40 citations, the newest dated 27 March 2026. Federal enforcement records add 1 fine or payment denial action. Staffing reports put it at 4.68 nurse hours per resident per day. Every fact above comes from the public records listed in the sources section on this page. The newest source file we hold for this listing is dated September 2026.

Public record

State licensing agency · Source data September 2026

Certification

  • Medicare-certified (CMS Certification Number on file)

Ratings

Not yet ratedSource: State licensing agency · Updated 2026-07-24.GOV

Staffing rating

Not published

Quality-measure rating

Not published

Inspections on record

11

Cited deficiencies

1

4.0(CMS Care Compare (nursing home rating))Source: CMS Care Compare · Updated 2026-07-01.GOV

Staffing rating

3.0

Quality-measure rating

4.0

Inspections on record

2

Cited deficiencies

23

Not yet ratedSource: CMS Care Compare · Updated 2026Q1.GOV

Staffing rating

Not published

Quality-measure rating

Not published

Inspections on record

Not published

Cited deficiencies

Not published

Not yet ratedSource: CMS Care Compare · Updated 2025Q4.GOV

Staffing rating

Not published

Quality-measure rating

Not published

Inspections on record

Not published

Cited deficiencies

Not published

4.0(CMS Care Compare (nursing home rating))Source: CMS Care Compare · Updated 2026-06-01.GOV

Staffing rating

3.0

Quality-measure rating

4.0

Inspections on record

2

Cited deficiencies

23

4.0(CMS Care Compare (nursing home rating))Source: CMS Care Compare · Updated 2026-08-01.GOV

Staffing rating

3.0

Quality-measure rating

4.0

Inspections on record

2

Cited deficiencies

23

Not yet ratedSource: State licensing agency · Updated 2026-09-02.GOV

Staffing rating

Not published

Quality-measure rating

Not published

Inspections on record

11

Cited deficiencies

1

Inspection history (40)

Records from February 2020 to March 2026.

  • March 27, 2026 · E

    Citation F0684

    Federal surveyors cited this nursing home on 2026-03-27 under CMS tag F0684 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Provide appropriate treatment and care according to orders, resident’s preferences and goals. The deficiency was recorded as corrected on 2026-04-28. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2026-03-27.GOV
  • January 5, 2026

    Citation 15-AS-20251229172122

    California Community Care Licensing recorded a complaint investigation on 2026-01-05 (control 15-AS-20251229172122). Allegation findings recorded: 1 unsubstantiated. Source: CDSS CCLD Transparency Website (as of 2026-07-24).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2026-01-05.GOV
  • September 23, 2025 · D

    Citation F0658

    Federal surveyors cited this nursing home on 2025-09-23 under CMS tag F0658 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure services provided by the nursing facility meet professional standards of quality. The deficiency was recorded as corrected on 2025-09-26. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-09-23.GOV
  • September 17, 2025

    Citation 15-AS-20250911164816

    California Community Care Licensing recorded a complaint investigation on 2025-09-17 (control 15-AS-20250911164816). Allegation findings recorded: 1 unsubstantiated. Source: CDSS CCLD Transparency Website (as of 2026-07-24).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2025-09-17.GOV
  • August 26, 2025 · D

    Citation F0835

    Federal surveyors cited this nursing home on 2025-08-26 under CMS tag F0835 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Administer the facility in a manner that enables it to use its resources effectively and efficiently. The deficiency was recorded as corrected on 2025-09-26. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-08-26.GOV
  • May 22, 2025 · B

    Citation 15-AS-20240410105909-TYPEB

    California Community Care Licensing recorded a complaint investigation on 2025-05-22 (control 15-AS-20240410105909). State inspectors cited a Type B deficiency (corrective action required). Allegation findings recorded: 1 substantiated, 2 unsubstantiated, 1 unfounded. Source: CDSS CCLD Transparency Website (as of 2026-07-24).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2025-05-22.GOV
  • April 24, 2025 · D

    Citation F0609

    Federal surveyors cited this nursing home on 2025-04-24 under CMS tag F0609 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. The deficiency was recorded as corrected on 2025-05-24. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-04-24.GOV
  • April 24, 2025 · D

    Citation F0607

    Federal surveyors cited this nursing home on 2025-04-24 under CMS tag F0607 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Develop and implement policies and procedures to prevent abuse, neglect, and theft. The deficiency was recorded as corrected on 2025-05-24. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-04-24.GOV
  • February 13, 2025 · D

    Citation F0561

    Federal surveyors cited this nursing home on 2025-02-13 under CMS tag F0561 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. The deficiency was recorded as corrected on 2025-03-18. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-02-13.GOV
  • February 13, 2025 · D

    Citation F0759

    Federal surveyors cited this nursing home on 2025-02-13 under CMS tag F0759 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure medication error rates are not 5 percent or greater. The deficiency was recorded as corrected on 2025-03-18. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-02-13.GOV
  • February 13, 2025 · E

    Citation F0880

    Federal surveyors cited this nursing home on 2025-02-13 under CMS tag F0880 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Provide and implement an infection prevention and control program. The deficiency was recorded as corrected on 2025-03-18. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-02-13.GOV
  • February 13, 2025 · D

    Citation F0684

    Federal surveyors cited this nursing home on 2025-02-13 under CMS tag F0684 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide appropriate treatment and care according to orders, resident’s preferences and goals. The deficiency was recorded as corrected on 2025-03-18. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-02-13.GOV
  • February 13, 2025 · E

    Citation F0812

    Federal surveyors cited this nursing home on 2025-02-13 under CMS tag F0812 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. The deficiency was recorded as corrected on 2025-03-18. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-02-13.GOV
  • February 13, 2025 · D

    Citation F0755

    Federal surveyors cited this nursing home on 2025-02-13 under CMS tag F0755 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. The deficiency was recorded as corrected on 2025-03-18. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-02-13.GOV
  • February 13, 2025 · D

    Citation F0761

    Federal surveyors cited this nursing home on 2025-02-13 under CMS tag F0761 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. The deficiency was recorded as corrected on 2025-03-18. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-02-13.GOV
  • February 13, 2025 · D

    Citation F0756

    Federal surveyors cited this nursing home on 2025-02-13 under CMS tag F0756 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. The deficiency was recorded as corrected on 2025-03-18. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-02-13.GOV
  • January 30, 2025

    Citation 15-AS-20250124145204

    California Community Care Licensing recorded a complaint investigation on 2025-01-30 (control 15-AS-20250124145204). Allegation findings recorded: 1 unfounded. Source: CDSS CCLD Transparency Website (as of 2026-07-24).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2025-01-30.GOV
  • January 15, 2025

    Citation 15-AS-20250109083518

    California Community Care Licensing recorded a complaint investigation on 2025-01-15 (control 15-AS-20250109083518). Allegation findings recorded: 2 unsubstantiated. Source: CDSS CCLD Transparency Website (as of 2026-07-24).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2025-01-15.GOV
  • October 3, 2024

    Citation 15-AS-20240926094138

    California Community Care Licensing recorded a complaint investigation on 2024-10-03 (control 15-AS-20240926094138). Allegation findings recorded: 2 unfounded. Source: CDSS CCLD Transparency Website (as of 2026-07-24).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2024-10-03.GOV
  • September 27, 2024 · G

    Citation F0684

    Federal surveyors cited this nursing home on 2024-09-27 under CMS tag F0684 (CMS scope/severity G: isolated, actual harm) for Provide appropriate treatment and care according to orders, resident’s preferences and goals. The deficiency was recorded as corrected on 2024-10-25. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-09-27.GOV

Penalties (1)

Total fines on file: $16,675

  • September 27, 2024 · Fine

    Citation FINE-130934

    CMS recorded a civil money penalty of $16,675 against this nursing home on 2024-09-27 (Fine ID: 130934). Source: CMS Care Compare Penalties (as of 2026-07-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-09-27.GOV

Staffing

Latest: 4.68 nurse staffing hours per resident per day (2026Q1)

Staffing trend (5 periods)

  1. 2025Q44.60 hrs/resident/day
  2. 2026-06-014.60 hrs/resident/day
  3. 2026-07-014.68 hrs/resident/day
  4. 2026-08-014.68 hrs/resident/day
  5. 2026Q14.68 hrs/resident/day

Most recent period is higher than 2025Q4 (+0.09 hrs/resident/day). Figures are CMS-reported nurse staffing hours, not our estimate.

Ownership

Non profit

  1. Parent organization: Elder Care Alliance

    parent · PAC 1456403609

Recent changes to this listing

Watch this facility: new record changes publish to an RSS feed any feed reader can follow. No signup.

Each line is a difference between two readings of a government file. It says what the source reported, not what the provider did.

  1. Sep 2, 2026Listed capacity changed

    Listed capacity changed from 59 to 160 beds.

    Reported by California RCFE

  2. Sep 1, 2026Ownership changed

    The source now records ownership as "Non profit".

    Reported by CMS nursing homes (ownership)

  3. Sep 1, 2026Ownership changed

    The source now records ownership as "Non profit - Corporation".

    Reported by CMS nursing homes (provider info)

  4. Aug 6, 2026Ownership changed

    The source now records ownership as "Non profit".

    Reported by CMS nursing homes (ownership)

  5. Aug 5, 2026Listed capacity changed

    Listed capacity changed from 160 to 59 beds.

    Reported by CMS nursing homes (provider info)

Ratings, inspections, and penalties are public records, reproduced in plain English without edits to their substance. View source records · What these measures mean.

Typical cost

Genworth CareScout Cost of Care Survey · 2025

This provider doesn't publish a specific price to us. Below is the typical CA range for the care type(s) it offers. Use it as context, not a quote.

Nursing Homes

Median · CA$12,167/mo
See full CA cost breakdownSource: Genworth CareScout Cost of Care Survey · Updated 2025

Nearby alternatives

Other licensed providers in Oakland, with their own public records.

Compare side by side
Compare side by side

A comparison puts both public records in one view and marks any measure the two are not held to alike, so a blank never reads as a bad score.

Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care

Check availability and pricing at Mercy Retirement & Care Center

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Trust & methodology

Where this information came from

Each block below is one file we read, the date on that file, and the fields on this page that came from it. The date is when the source published or we retrieved it, not the day we last looked at this listing.

California RCFEas of September 2026
Care types, City, County, License lookup link, License number, License status, Licensed capacity, Licensing state, Name, Phone number, State, Street address, ZIP code
CMS nursing homes (provider info)as of August 2026
Chain identifier, Chain name, CMS Special Focus status, Map location, Medicare certification number
CMS nursing homes (ownership)as of July 2026
Ownership type, Parent organization
CMS enrollmentas of July 2026
NPI
CMS nursing homes (payroll-based journal staffing)as of June 2026
Staffing hours per resident day

Read how we handle every file on the data sources page.

Mercy Retirement & Care Center in Oakland, CA · ElderCareCosts