Bay Area Healthcare Center
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Continuing Care Retirement Communities (CCRC), Nursing Homes · Medicare certified
3431 Foothill Boulevard · Oakland, CA 94601 · Lic. #015600255 (CA) · 160 certified beds
LICENSED · Verify on official state lookup (opens in a new tab)
NPI 1225029366. Look this up in the CMS NPPES registry (opens in a new tab)
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Mercy Retirement & Care Center is a continuing care retirement community in Oakland, California. Its reported capacity is 160 beds. The CA licensing record reads "LICENSED" for this listing. It is recorded as a nonprofit operator, part of Elder Care Alliance. Federal records list it as Medicare certified. Our copy of the inspection record holds 40 citations, the newest dated 27 March 2026. Federal enforcement records add 1 fine or payment denial action. Staffing reports put it at 4.68 nurse hours per resident per day. Every fact above comes from the public records listed in the sources section on this page. The newest source file we hold for this listing is dated September 2026.
State licensing agency · Source data September 2026
Staffing rating
Not publishedQuality-measure rating
Not publishedInspections on record
11
Cited deficiencies
1
Staffing rating
3.0Quality-measure rating
4.0Inspections on record
2
Cited deficiencies
23
Staffing rating
Not publishedQuality-measure rating
Not publishedInspections on record
Not published
Cited deficiencies
Not published
Staffing rating
Not publishedQuality-measure rating
Not publishedInspections on record
Not published
Cited deficiencies
Not published
Staffing rating
3.0Quality-measure rating
4.0Inspections on record
2
Cited deficiencies
23
Staffing rating
3.0Quality-measure rating
4.0Inspections on record
2
Cited deficiencies
23
Staffing rating
Not publishedQuality-measure rating
Not publishedInspections on record
11
Cited deficiencies
1
Records from February 2020 to March 2026.
March 27, 2026 · E
Citation F0684Federal surveyors cited this nursing home on 2026-03-27 under CMS tag F0684 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Provide appropriate treatment and care according to orders, resident’s preferences and goals. The deficiency was recorded as corrected on 2026-04-28. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
January 5, 2026
Citation 15-AS-20251229172122California Community Care Licensing recorded a complaint investigation on 2026-01-05 (control 15-AS-20251229172122). Allegation findings recorded: 1 unsubstantiated. Source: CDSS CCLD Transparency Website (as of 2026-07-24).
September 23, 2025 · D
Citation F0658Federal surveyors cited this nursing home on 2025-09-23 under CMS tag F0658 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure services provided by the nursing facility meet professional standards of quality. The deficiency was recorded as corrected on 2025-09-26. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
September 17, 2025
Citation 15-AS-20250911164816California Community Care Licensing recorded a complaint investigation on 2025-09-17 (control 15-AS-20250911164816). Allegation findings recorded: 1 unsubstantiated. Source: CDSS CCLD Transparency Website (as of 2026-07-24).
August 26, 2025 · D
Citation F0835Federal surveyors cited this nursing home on 2025-08-26 under CMS tag F0835 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Administer the facility in a manner that enables it to use its resources effectively and efficiently. The deficiency was recorded as corrected on 2025-09-26. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
May 22, 2025 · B
Citation 15-AS-20240410105909-TYPEBCalifornia Community Care Licensing recorded a complaint investigation on 2025-05-22 (control 15-AS-20240410105909). State inspectors cited a Type B deficiency (corrective action required). Allegation findings recorded: 1 substantiated, 2 unsubstantiated, 1 unfounded. Source: CDSS CCLD Transparency Website (as of 2026-07-24).
April 24, 2025 · D
Citation F0609Federal surveyors cited this nursing home on 2025-04-24 under CMS tag F0609 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. The deficiency was recorded as corrected on 2025-05-24. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
April 24, 2025 · D
Citation F0607Federal surveyors cited this nursing home on 2025-04-24 under CMS tag F0607 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Develop and implement policies and procedures to prevent abuse, neglect, and theft. The deficiency was recorded as corrected on 2025-05-24. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
February 13, 2025 · D
Citation F0561Federal surveyors cited this nursing home on 2025-02-13 under CMS tag F0561 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. The deficiency was recorded as corrected on 2025-03-18. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
February 13, 2025 · D
Citation F0759Federal surveyors cited this nursing home on 2025-02-13 under CMS tag F0759 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure medication error rates are not 5 percent or greater. The deficiency was recorded as corrected on 2025-03-18. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
February 13, 2025 · E
Citation F0880Federal surveyors cited this nursing home on 2025-02-13 under CMS tag F0880 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Provide and implement an infection prevention and control program. The deficiency was recorded as corrected on 2025-03-18. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
February 13, 2025 · D
Citation F0684Federal surveyors cited this nursing home on 2025-02-13 under CMS tag F0684 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide appropriate treatment and care according to orders, resident’s preferences and goals. The deficiency was recorded as corrected on 2025-03-18. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
February 13, 2025 · E
Citation F0812Federal surveyors cited this nursing home on 2025-02-13 under CMS tag F0812 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. The deficiency was recorded as corrected on 2025-03-18. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
February 13, 2025 · D
Citation F0755Federal surveyors cited this nursing home on 2025-02-13 under CMS tag F0755 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. The deficiency was recorded as corrected on 2025-03-18. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
February 13, 2025 · D
Citation F0761Federal surveyors cited this nursing home on 2025-02-13 under CMS tag F0761 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. The deficiency was recorded as corrected on 2025-03-18. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
February 13, 2025 · D
Citation F0756Federal surveyors cited this nursing home on 2025-02-13 under CMS tag F0756 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. The deficiency was recorded as corrected on 2025-03-18. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
January 30, 2025
Citation 15-AS-20250124145204California Community Care Licensing recorded a complaint investigation on 2025-01-30 (control 15-AS-20250124145204). Allegation findings recorded: 1 unfounded. Source: CDSS CCLD Transparency Website (as of 2026-07-24).
January 15, 2025
Citation 15-AS-20250109083518California Community Care Licensing recorded a complaint investigation on 2025-01-15 (control 15-AS-20250109083518). Allegation findings recorded: 2 unsubstantiated. Source: CDSS CCLD Transparency Website (as of 2026-07-24).
October 3, 2024
Citation 15-AS-20240926094138California Community Care Licensing recorded a complaint investigation on 2024-10-03 (control 15-AS-20240926094138). Allegation findings recorded: 2 unfounded. Source: CDSS CCLD Transparency Website (as of 2026-07-24).
September 27, 2024 · G
Citation F0684Federal surveyors cited this nursing home on 2024-09-27 under CMS tag F0684 (CMS scope/severity G: isolated, actual harm) for Provide appropriate treatment and care according to orders, resident’s preferences and goals. The deficiency was recorded as corrected on 2024-10-25. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
Total fines on file: $16,675
September 27, 2024 · Fine
Citation FINE-130934CMS recorded a civil money penalty of $16,675 against this nursing home on 2024-09-27 (Fine ID: 130934). Source: CMS Care Compare Penalties (as of 2026-07-01).
Latest: 4.68 nurse staffing hours per resident per day (2026Q1)
Staffing trend (5 periods)
Most recent period is higher than 2025Q4 (+0.09 hrs/resident/day). Figures are CMS-reported nurse staffing hours, not our estimate.
Non profit
Parent organization: Elder Care Alliance
parent · PAC 1456403609
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Each line is a difference between two readings of a government file. It says what the source reported, not what the provider did.
Sep 2, 2026Listed capacity changed
Listed capacity changed from 59 to 160 beds.
Reported by California RCFE
Sep 1, 2026Ownership changed
The source now records ownership as "Non profit".
Reported by CMS nursing homes (ownership)
Sep 1, 2026Ownership changed
The source now records ownership as "Non profit - Corporation".
Reported by CMS nursing homes (provider info)
Aug 6, 2026Ownership changed
The source now records ownership as "Non profit".
Reported by CMS nursing homes (ownership)
Aug 5, 2026Listed capacity changed
Listed capacity changed from 160 to 59 beds.
Reported by CMS nursing homes (provider info)
Ratings, inspections, and penalties are public records, reproduced in plain English without edits to their substance. View source records · What these measures mean.
Genworth CareScout Cost of Care Survey · 2025
This provider doesn't publish a specific price to us. Below is the typical CA range for the care type(s) it offers. Use it as context, not a quote.
Nursing Homes
Median · CA$12,167/moOther licensed providers in Oakland, with their own public records.
Cost data not yet available
Cost data not yet available
Cost data not yet available
A comparison puts both public records in one view and marks any measure the two are not held to alike, so a blank never reads as a bad score.
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