Mercy Retirement & Care Center

Certification

Medicare-certified.

Ratings

Inspection history (40)

Records from February 2020 to March 2026.

• March 27, 2026

  Tag F0684

  Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 28, 2026.

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• January 5, 2026

  Citation 15-AS-20251229172122

  California Community Care Licensing recorded a complaint investigation on January 5, 2026 (control 15-AS-20251229172122). Allegation findings recorded: 1 unsubstantiated.

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• September 23, 2025

  Tag F0658

  Ensure services provided by the nursing facility meet professional standards of quality.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 26, 2025.

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• September 17, 2025

  Citation 15-AS-20250911164816

  California Community Care Licensing recorded a complaint investigation on September 17, 2025 (control 15-AS-20250911164816). Allegation findings recorded: 1 unsubstantiated.

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• August 26, 2025

  Tag F0835

  Administer the facility in a manner that enables it to use its resources effectively and efficiently.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 26, 2025.

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• May 22, 2025

  Citation 15-AS-20240410105909-TYPEB

  California Community Care Licensing recorded a complaint investigation on May 22, 2025 (control 15-AS-20240410105909). State inspectors cited a Type B deficiency (corrective action required). Allegation findings recorded: 1 substantiated, 2 unsubstantiated, 1 unfounded.

  Severity B: pattern, no actual harm, potential for minimal harm.

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• April 24, 2025

  Tag F0609

  Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 24, 2025.

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• April 24, 2025

  Tag F0607

  Develop and implement policies and procedures to prevent abuse, neglect, and theft.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 24, 2025.

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• February 13, 2025

  Tag F0561

  Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 18, 2025.

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• February 13, 2025

  Tag F0759

  Ensure medication error rates are not 5 percent or greater.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 18, 2025.

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• February 13, 2025

  Tag F0880

  Provide and implement an infection prevention and control program.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected March 18, 2025.

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• February 13, 2025

  Tag F0684

  Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 18, 2025.

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• February 13, 2025

  Tag F0812

  Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected March 18, 2025.

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• February 13, 2025

  Tag F0755

  Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 18, 2025.

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• February 13, 2025

  Tag F0761

  Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 18, 2025.

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• February 13, 2025

  Tag F0756

  Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 18, 2025.

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• January 30, 2025

  Citation 15-AS-20250124145204

  California Community Care Licensing recorded a complaint investigation on January 30, 2025 (control 15-AS-20250124145204). Allegation findings recorded: 1 unfounded.

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• January 15, 2025

  Citation 15-AS-20250109083518

  California Community Care Licensing recorded a complaint investigation on January 15, 2025 (control 15-AS-20250109083518). Allegation findings recorded: 2 unsubstantiated.

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• October 3, 2024

  Citation 15-AS-20240926094138

  California Community Care Licensing recorded a complaint investigation on October 3, 2024 (control 15-AS-20240926094138). Allegation findings recorded: 2 unfounded.

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• September 27, 2024

  Tag F0684

  Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  Severity G: isolated, actual harm. Corrected October 25, 2024.

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Penalties (1)

Total fines: $16,675

• September 27, 2024 · Fine

  CMS recorded a civil money penalty of $16,675 against this nursing home on September 27, 2024.

Staffing

4.79 nurse hours per resident per day in Q2 2026, up from 4.60 in Q4 2025.

From the payroll records nursing homes file with CMS.

Ownership

Non profit

• Parent company: Elder Care Alliance