Brookdale New Braunfels
Cost data not yet available
Assisted Living, Memory Care
550 Rock St · New Braunfels, TX 78130 · Lic. #312459 (TX) · 16 certified beds
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In New Braunfels, Texas, Mercy House is listed as an assisted living community. Public records list 16 beds. The TX licensing record lists its status as "LICENSED". We hold 13 inspection citations for this listing, the most recent dated 2 June 2025. Public enforcement records list no fine or payment denial against it. Every fact above comes from the public records listed in the sources section on this page. The newest source file we hold for this listing is dated July 2026.
State licensing agency · Source data August 2026
Staffing rating
Not publishedQuality-measure rating
Not publishedInspections on record
13
Cited deficiencies
13
Staffing rating
Not publishedQuality-measure rating
Not publishedInspections on record
13
Cited deficiencies
13
All records are from June 2025.
June 2, 2025 · Life Safety Code
Citation TXV-LSC-20250602-713be72b9fTexas Health and Human Services cited this facility following an inspection completed on 2025-06-02. The state's finding, as published: "The facility failed to maintain a current printed copy of the plan in a location accessible to all staff, residents, and residents legally authorized representatives." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
June 2, 2025 · Life Safety Code
Citation TXV-LSC-20250602-7b452cf413Texas Health and Human Services cited this facility following an inspection completed on 2025-06-02. The state's finding, as published: "The facility failed to ensure the sensitivity of smoke detectors was checked according to NFPA 72." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
June 2, 2025 · Life Safety Code
Citation TXV-LSC-20250602-5d594459f0Texas Health and Human Services cited this facility following an inspection completed on 2025-06-02. The state's finding, as published: "The facility failed to inspect, test, and maintain fire sprinkler system components." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
June 2, 2025 · Life Safety Code
Citation TXV-LSC-20250602-2fc16f8659Texas Health and Human Services cited this facility following an inspection completed on 2025-06-02. The state's finding, as published: "The facility failed to provide the minimum levels of illumination required in the facility." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
June 2, 2025 · Life Safety Code
Citation TXV-LSC-20250602-22389967f8Texas Health and Human Services cited this facility following an inspection completed on 2025-06-02. The state's finding, as published: "The facility failed to include a section addressing evacuation in the emergency preparedness and response plan." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
June 2, 2025 · Life Safety Code
Citation TXV-LSC-20250602-cf31592a3dTexas Health and Human Services cited this facility following an inspection completed on 2025-06-02. The state's finding, as published: "The facility failed to ensure portable fire extinguishers were mounted on hangers or brackets supplied with the fire extinguisher or mounted in a fire extinguisher cabinet, were protected from impact or dislodgement, and were mounted at the appropriate height based on the weight of the extinguisher." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
June 2, 2025 · Life Safety Code
Citation TXV-LSC-20250602-a867bc3b92Texas Health and Human Services cited this facility following an inspection completed on 2025-06-02. The state's finding, as published: "The facility failed to provide the required emergency preparedness and response plan training and conduct drills." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
June 2, 2025 · Life Safety Code
Citation TXV-LSC-20250602-28849c1da3Texas Health and Human Services cited this facility following an inspection completed on 2025-06-02. The state's finding, as published: "The facility failed to ensure means of escape met the referenced codes and standards." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
June 2, 2025 · Life Safety Code
Citation TXV-LSC-20250602-0c6878057eTexas Health and Human Services cited this facility following an inspection completed on 2025-06-02. The state's finding, as published: "The facility failed to include a section addressing direction and control in the emergency preparedness and response plan." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
June 2, 2025 · Life Safety Code
Citation TXV-LSC-20250602-310d53af94Texas Health and Human Services cited this facility following an inspection completed on 2025-06-02. The state's finding, as published: "The facility failed to ensure flammable and combustible liquids were not stored in buildings used by residents." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
June 2, 2025 · Life Safety Code
Citation TXV-LSC-20250602-bc94063a95Texas Health and Human Services cited this facility following an inspection completed on 2025-06-02. The state's finding, as published: "The facility failed to review the plan at least annually to reflect changes in information, within 30 days following a disaster, within 30 days after a drill, and within 30 days after a change in rule or policy." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
June 2, 2025 · Life Safety Code
Citation TXV-LSC-20250602-087c715cd1Texas Health and Human Services cited this facility following an inspection completed on 2025-06-02. The state's finding, as published: "The facility failed to include a section addressing transportation in the emergency preparedness and response plan." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
June 2, 2025 · Life Safety Code
Citation TXV-LSC-20250602-b86465a8cdTexas Health and Human Services cited this facility following an inspection completed on 2025-06-02. The state's finding, as published: "The failed to provide safe waste containers in smoking areas." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
Texas HHSC lists no administrative penalty for this community. HHSC publishes enforcement actions facility by facility in its TULIP licensing record, and we read the record of every licensed assisted living facility in the state, this one included.
Staffing hours are published for nursing homes and for no other kind of provider. Federal law requires Medicare- and Medicaid-certified nursing homes to file payroll-based nurse hours with CMS every quarter, and no agency collects the same return from assisted living communities.
Ownership information not yet on file.
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Each line is a difference between two readings of a government file. It says what the source reported, not what the provider did.
Jul 23, 2026First appeared in our data
This listing first appeared in the government file we read. That is usually when it entered the file, not the day it opened.
Reported by Texas HHSC
Ratings, inspections, and penalties are public records, reproduced in plain English without edits to their substance. View source records · What these measures mean.
Genworth CareScout Cost of Care Survey · 2025
This provider doesn't publish a specific price to us. Below is the typical TX range for the care type(s) it offers. Use it as context, not a quote.
Assisted Living
Median · TX$5,666/moMemory Care
Median · TX$7,083/moOther licensed providers in New Braunfels, with their own public records.
Cost data not yet available
Cost data not yet available
Cost data not yet available
A comparison puts both public records in one view and marks any measure the two are not held to alike, so a blank never reads as a bad score.
Deciding between options? Complete Guide to Assisted Living (2026)
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Each block below is one file we read, the date on that file, and the fields on this page that came from it. The date is when the source published or we retrieved it, not the day we last looked at this listing.
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