Brookdale New Braunfels
Cost data not yet available
Assisted Living, Memory Care
550 Rock Street · New Braunfels, TX 78130 · Lic. #311166 (TX) · 16 certified beds
LICENSED · Verify on official state lookup (opens in a new tab)
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Mercy House is an assisted living community in New Braunfels, Texas. The TX licensing record reads "LICENSED" for this listing. Its reported capacity is 16 beds. Our copy of the inspection record holds 12 citations, the newest dated 30 April 2026. Federal enforcement records add 1 fine or payment denial action. Every fact above comes from the public records listed in the sources section on this page. The newest source file we hold for this listing is dated July 2026.
State licensing agency · Source data August 2026
Staffing rating
Not publishedQuality-measure rating
Not publishedInspections on record
13
Cited deficiencies
13
Staffing rating
Not publishedQuality-measure rating
Not publishedInspections on record
13
Cited deficiencies
13
Records from June 2025 to April 2026.
April 30, 2026 · Health Visit
Citation TXV-HLT-20260430-3e4963ab5eTexas Health and Human Services cited this facility following an inspection completed on 2026-04-30. The state's finding, as published: "The facility failed to search the employee misconduct registry and nurse aide registry before hiring to determine if the individual is unemployable." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
April 30, 2026 · Health Visit
Citation TXV-HLT-20260430-284835ababTexas Health and Human Services cited this facility following an inspection completed on 2026-04-30. The state's finding, as published: "The facility failed to conduct criminal history checks of employees and applicants." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
June 2, 2025 · Life Safety Code
Citation TXV-LSC-20250602-7b452cf413Texas Health and Human Services cited this facility following an inspection completed on 2025-06-02. The state's finding, as published: "The facility failed to ensure the sensitivity of smoke detectors was checked according to NFPA 72." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
June 2, 2025 · Life Safety Code
Citation TXV-LSC-20250602-713be72b9fTexas Health and Human Services cited this facility following an inspection completed on 2025-06-02. The state's finding, as published: "The facility failed to maintain a current printed copy of the plan in a location accessible to all staff, residents, and residents legally authorized representatives." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
June 2, 2025 · Life Safety Code
Citation TXV-LSC-20250602-28849c1da3Texas Health and Human Services cited this facility following an inspection completed on 2025-06-02. The state's finding, as published: "The facility failed to ensure means of escape met the referenced codes and standards." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
June 2, 2025 · Life Safety Code
Citation TXV-LSC-20250602-a867bc3b92Texas Health and Human Services cited this facility following an inspection completed on 2025-06-02. The state's finding, as published: "The facility failed to provide the required emergency preparedness and response plan training and conduct drills." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
June 2, 2025 · Life Safety Code
Citation TXV-LSC-20250602-0c6878057eTexas Health and Human Services cited this facility following an inspection completed on 2025-06-02. The state's finding, as published: "The facility failed to include a section addressing direction and control in the emergency preparedness and response plan." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
June 2, 2025 · Life Safety Code
Citation TXV-LSC-20250602-69847b178aTexas Health and Human Services cited this facility following an inspection completed on 2025-06-02. The state's finding, as published: "The facility failed to have an ongoing and effective pest control program and to provide insect screens on operable windows." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
June 2, 2025 · Life Safety Code
Citation TXV-LSC-20250602-2fc16f8659Texas Health and Human Services cited this facility following an inspection completed on 2025-06-02. The state's finding, as published: "The facility failed to provide the minimum levels of illumination required in the facility." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
June 2, 2025 · Life Safety Code
Citation TXV-LSC-20250602-087c715cd1Texas Health and Human Services cited this facility following an inspection completed on 2025-06-02. The state's finding, as published: "The facility failed to include a section addressing transportation in the emergency preparedness and response plan." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
June 2, 2025 · Life Safety Code
Citation TXV-LSC-20250602-bc94063a95Texas Health and Human Services cited this facility following an inspection completed on 2025-06-02. The state's finding, as published: "The facility failed to review the plan at least annually to reflect changes in information, within 30 days following a disaster, within 30 days after a drill, and within 30 days after a change in rule or policy." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
June 2, 2025 · Life Safety Code
Citation TXV-LSC-20250602-22389967f8Texas Health and Human Services cited this facility following an inspection completed on 2025-06-02. The state's finding, as published: "The facility failed to include a section addressing evacuation in the emergency preparedness and response plan." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
October 15, 2024 · Fine
Citation FINE-TX-EVT-0000464283Texas Health and Human Services assessed an administrative penalty of $2,300 against this facility on 2024-10-15. The state cited Texas Administrative Code 553.267(a)(3)(E)(ii). The state's finding, as published: "The facility failed to ensure each resident was free from abuse, neglect, and exploitation." Source: Texas HHSC long-term care provider search (as of 2026-08-07).
Staffing hours are published for nursing homes and for no other kind of provider. Federal law requires Medicare- and Medicaid-certified nursing homes to file payroll-based nurse hours with CMS every quarter, and no agency collects the same return from assisted living communities.
Ownership information not yet on file.
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Each line is a difference between two readings of a government file. It says what the source reported, not what the provider did.
Jul 23, 2026First appeared in our data
This listing first appeared in the government file we read. That is usually when it entered the file, not the day it opened.
Reported by Texas HHSC
Ratings, inspections, and penalties are public records, reproduced in plain English without edits to their substance. View source records · What these measures mean.
Genworth CareScout Cost of Care Survey · 2025
This provider doesn't publish a specific price to us. Below is the typical TX range for the care type(s) it offers. Use it as context, not a quote.
Assisted Living
Median · TX$5,666/moMemory Care
Median · TX$7,083/moOther licensed providers in New Braunfels, with their own public records.
Cost data not yet available
Cost data not yet available
Cost data not yet available
A comparison puts both public records in one view and marks any measure the two are not held to alike, so a blank never reads as a bad score.
Deciding between options? Complete Guide to Assisted Living (2026)
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