Nursing Homes · Massena, NY
Nursing Homes · Medicare certified
Massena Rehabilitation & Nursing Center
89 Grove Street · Massena, NY 13662 · 160 certified beds
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About Massena Rehabilitation & Nursing Center
Massena Rehabilitation & Nursing Center is a nursing home in Massena, New York. Its capacity is 160 beds, the same as the New York median for nursing homes. It is run by a for-profit operator and is part of Personal Healthcare Management. It is Medicare certified. Its public inspection record shows 46 citations, the most recent on May 22, 2026. CMS also lists 4 fines or payment denials against it. Nurse staffing averages 3.32 hours per resident per day. It is one of 2 nursing homes listed in Massena. Residents and families can raise concerns with the New York State Long-Term Care Ombudsman Program at 1-855-582-6769. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
1.0Staffing
3.0Quality measures
2.0CMS Care Compare, October 2026.
Inspection history (46)
Records from November 2021 to May 2026.
August 15, 2025
Tag F0840Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 10, 2025.
August 15, 2025
Tag F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 10, 2025.
November 19, 2024
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 30, 2024.
January 29, 2024
Tag F0692Provide enough food/fluids to maintain a resident's health.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 25, 2024.
December 15, 2023
Tag F0728Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 13, 2024.
December 15, 2023
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 13, 2024.
December 15, 2023
Tag F0732Post nurse staffing information every day.
Severity C: widespread, no actual harm, potential for minimal harm. Corrected February 13, 2024.
December 15, 2023
Tag F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 13, 2024.
December 15, 2023
Tag F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 13, 2024.
December 15, 2023
Tag F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 13, 2024.
December 15, 2023
Tag F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 13, 2024.
December 15, 2023
Tag F0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 13, 2024.
December 15, 2023
Tag F0880Provide and implement an infection prevention and control program.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected February 13, 2024.
December 15, 2023
Tag F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 13, 2024.
December 6, 2023
Tag F0836Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected January 31, 2024.
June 28, 2023
Tag F0770Provide timely, quality laboratory services/tests to meet the needs of residents.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 14, 2023.
June 28, 2023
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity G: isolated, actual harm. Corrected August 14, 2023.
June 28, 2023
Tag F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 14, 2023.
June 28, 2023
Tag F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity G: isolated, actual harm. Corrected August 14, 2023.
June 28, 2023
Tag F0687Provide appropriate foot care.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 14, 2023.
Penalties (4)
Total fines: $33,387
May 22, 2026 · Fine
CMS recorded a civil money penalty of $97,755 against this nursing home on May 22, 2026.
January 30, 2024 · Fine
CMS recorded a civil money penalty of $14,814 against this nursing home on January 30, 2024.
January 8, 2024 · Fine
CMS recorded a civil money penalty of $4,938 against this nursing home on January 8, 2024.
December 18, 2023 · Fine
CMS recorded a civil money penalty of $13,635 against this nursing home on December 18, 2023.
Staffing
3.32 nurse hours per resident per day in Q2 2026, up from 3.18 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit
Part of Personal Healthcare Management, a chain of 21 nursing homes.
Average CMS star ratings across the chain: 2.9 overall, 2.8 for health inspections, 3.3 for staffing, 3.0 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in New York.
What Medicaid pays nursing homes
This is what New York Medicaid pays a nursing home for each resident per day. It is not what a family pays privately, but it shows what the state treats as the cost of a day of care.
Median facility daily rate
$273.87per day
About $8,326 a month.
Median we calculated from the state's own facility rate file, January 1, 2025. Based on 591 facilities.
Source: NYSDOH: January 2025 Nursing Home Initial Rates (Type NF MedicaidRate) (opens in a new tab), updated 2025-01-01
Nearby alternatives
Other licensed providers in Massena.
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
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