North Country Nursing & Rehabilitation Center
Cost data not yet available
Nursing Homes · Medicare certified
89 Grove Street · Massena, NY 13662 · 160 certified beds
License number not yet on file. We only publish license numbers we can source from an official registry.
NPI 1255830162. Look this up in the CMS NPPES registry (opens in a new tab)
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Massena Rehabilitation & Nursing Center is a nursing home in Massena, New York, in St. Lawrence County. Public records list 160 beds. It is Medicare certified. Ownership records list a for-profit operator and tie the listing to Personal Healthcare Management. We hold 46 inspection citations for this listing, the most recent dated 22 May 2026. CMS also lists 3 fine or payment denial actions against it. Reported staffing works out to 3.41 nurse hours per resident per day. Every fact above comes from the public records listed in the sources section on this page. The newest source file we hold for this listing is dated August 2026.
CMS Care Compare · Source data August 2026
Staffing rating
Not publishedQuality-measure rating
Not publishedInspections on record
Not published
Cited deficiencies
Not published
Staffing rating
3.0Quality-measure rating
2.0Inspections on record
2
Cited deficiencies
35
Staffing rating
Not publishedQuality-measure rating
Not publishedInspections on record
Not published
Cited deficiencies
Not published
Staffing rating
2.0Quality-measure rating
2.0Inspections on record
2
Cited deficiencies
33
Staffing rating
3.0Quality-measure rating
2.0Inspections on record
2
Cited deficiencies
35
Records from November 2021 to May 2026.
August 15, 2025 · D
Citation F0550Federal surveyors cited this nursing home on 2025-08-15 under CMS tag F0550 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. The deficiency was recorded as corrected on 2025-10-10. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
August 15, 2025 · D
Citation F0840Federal surveyors cited this nursing home on 2025-08-15 under CMS tag F0840 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service. The deficiency was recorded as corrected on 2025-10-10. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
November 19, 2024 · D
Citation F0684Federal surveyors cited this nursing home on 2024-11-19 under CMS tag F0684 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide appropriate treatment and care according to orders, resident’s preferences and goals. The deficiency was recorded as corrected on 2024-12-30. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
January 29, 2024 · D
Citation F0692Federal surveyors cited this nursing home on 2024-01-29 under CMS tag F0692 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide enough food/fluids to maintain a resident's health. The deficiency was recorded as corrected on 2024-03-25. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
December 15, 2023 · E
Citation F0802Federal surveyors cited this nursing home on 2023-12-15 under CMS tag F0802 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. The deficiency was recorded as corrected on 2024-02-13. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
December 15, 2023 · D
Citation F0804Federal surveyors cited this nursing home on 2023-12-15 under CMS tag F0804 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. The deficiency was recorded as corrected on 2024-02-13. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
December 15, 2023 · D
Citation F0686Federal surveyors cited this nursing home on 2023-12-15 under CMS tag F0686 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide appropriate pressure ulcer care and prevent new ulcers from developing. The deficiency was recorded as corrected on 2024-02-13. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
December 15, 2023 · D
Citation F0803Federal surveyors cited this nursing home on 2023-12-15 under CMS tag F0803 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. The deficiency was recorded as corrected on 2024-02-13. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
December 15, 2023 · E
Citation F0812Federal surveyors cited this nursing home on 2023-12-15 under CMS tag F0812 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. The deficiency was recorded as corrected on 2024-02-13. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
December 15, 2023 · E
Citation F0725Federal surveyors cited this nursing home on 2023-12-15 under CMS tag F0725 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. The deficiency was recorded as corrected on 2024-02-13. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
December 15, 2023 · D
Citation F0728Federal surveyors cited this nursing home on 2023-12-15 under CMS tag F0728 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training. The deficiency was recorded as corrected on 2024-02-13. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
December 15, 2023 · E
Citation F0584Federal surveyors cited this nursing home on 2023-12-15 under CMS tag F0584 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. The deficiency was recorded as corrected on 2024-02-13. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
December 15, 2023 · F
Citation F0880Federal surveyors cited this nursing home on 2023-12-15 under CMS tag F0880 (CMS scope/severity F: widespread, no actual harm, potential for more than minimal harm) for Provide and implement an infection prevention and control program. The deficiency was recorded as corrected on 2024-02-13. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
December 15, 2023 · C
Citation F0732Federal surveyors cited this nursing home on 2023-12-15 under CMS tag F0732 (CMS scope/severity C: widespread, no actual harm, potential for minimal harm) for Post nurse staffing information every day. The deficiency was recorded as corrected on 2024-02-13. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
December 6, 2023 · E
Citation F0836Federal surveyors cited this nursing home on 2023-12-06 under CMS tag F0836 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. The deficiency was recorded as corrected on 2024-01-31. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
June 28, 2023 · D
Citation F0770Federal surveyors cited this nursing home on 2023-06-28 under CMS tag F0770 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide timely, quality laboratory services/tests to meet the needs of residents. The deficiency was recorded as corrected on 2023-08-14. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
June 28, 2023 · D
Citation F0757Federal surveyors cited this nursing home on 2023-06-28 under CMS tag F0757 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure each resident’s drug regimen must be free from unnecessary drugs. The deficiency was recorded as corrected on 2023-08-14. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
June 28, 2023 · G
Citation F0686Federal surveyors cited this nursing home on 2023-06-28 under CMS tag F0686 (CMS scope/severity G: isolated, actual harm) for Provide appropriate pressure ulcer care and prevent new ulcers from developing. The deficiency was recorded as corrected on 2023-08-14. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
June 28, 2023 · G
Citation F0684Federal surveyors cited this nursing home on 2023-06-28 under CMS tag F0684 (CMS scope/severity G: isolated, actual harm) for Provide appropriate treatment and care according to orders, resident’s preferences and goals. The deficiency was recorded as corrected on 2023-08-14. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
June 28, 2023 · D
Citation F0687Federal surveyors cited this nursing home on 2023-06-28 under CMS tag F0687 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide appropriate foot care. The deficiency was recorded as corrected on 2023-08-14. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
Total fines on file: $33,387
January 30, 2024 · Fine
Citation FINE-22132CMS recorded a civil money penalty of $14,814 against this nursing home on 2024-01-30 (Fine ID: 22132). Source: CMS Care Compare Penalties (as of 2026-07-01).
January 8, 2024 · Fine
Citation FINE-22084CMS recorded a civil money penalty of $4,938 against this nursing home on 2024-01-08 (Fine ID: 22084). Source: CMS Care Compare Penalties (as of 2026-07-01).
December 18, 2023 · Fine
Citation FINE-22032CMS recorded a civil money penalty of $13,635 against this nursing home on 2023-12-18 (Fine ID: 22032). Source: CMS Care Compare Penalties (as of 2026-07-01).
Latest: 3.41 nurse staffing hours per resident per day (2026Q1)
Staffing trend (5 periods)
Most recent period is higher than 2025Q4 (+0.23 hrs/resident/day). Figures are CMS-reported nurse staffing hours, not our estimate.
For profit
CMS Care Compare chain: Personal Healthcare Management
Chain ID 677 · 21 facilities in chain (CMS)
Chain averages are CMS-published figures for facilities sharing this Chain ID (formerly Affiliated Entity). They are not ElderCareCosts scores.
A separate ownership filing names a different organization for this listing. We are not publishing that name while the two government records disagree.
Watch this facility: new record changes publish to an RSS feed any feed reader can follow. No signup.
Each line is a difference between two readings of a government file. It says what the source reported, not what the provider did.
Sep 1, 2026Ownership changed
The source now records ownership as "For profit".
Reported by CMS nursing homes (ownership)
Sep 1, 2026Ownership changed
The source now records ownership as "For profit - Limited Liability company".
Reported by CMS nursing homes (provider info)
Aug 6, 2026Ownership changed
The source now records ownership as "For profit".
Reported by CMS nursing homes (ownership)
Jul 24, 2026Ownership changed
The source now records ownership as "For profit - Limited Liability company".
Reported by CMS nursing homes (provider info)
Jul 24, 2026Ownership changed
The source now records ownership as "For profit".
Reported by CMS nursing homes (ownership)
Ratings, inspections, and penalties are public records, reproduced in plain English without edits to their substance. View source records · What these measures mean.
Genworth CareScout Cost of Care Survey · 2025
This provider doesn't publish a specific price to us. Below is the typical NY range for the care type(s) it offers. Use it as context, not a quote.
Nursing Homes
Median · NY$15,528/moNew York publishes what its Medicaid program pays a nursing facility per resident per day. It is not a private-pay price and it is not what a family is billed. It is useful because it shows what the state considers the cost of a day of nursing-home care.
Median facility daily rate
$273.87per day
That works out to about $8,326 a month at 30.4 days. The monthly figure is our arithmetic, not a number the state published.
Median we calculated from the state's own facility rate file. Period: January 1, 2025. Calculated across 591 facilities in the state's rate file.
Other licensed providers in Massena, with their own public records.
Cost data not yet available
A comparison puts both public records in one view and marks any measure the two are not held to alike, so a blank never reads as a bad score.
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Each block below is one file we read, the date on that file, and the fields on this page that came from it. The date is when the source published or we retrieved it, not the day we last looked at this listing.
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