Nursing Homes · Sylmar, CA
Nursing Homes · Medicare certified
Maclay Healthcare Center
12831 Maclay Street · Sylmar, CA 91342 · 141 certified beds
Are you the operator? Claim this profile.
About Maclay Healthcare Center
Maclay Healthcare Center is a nursing home in Sylmar, California. Its capacity is 141 beds, above the Los Angeles County median of 99 for nursing homes. It is run by a for-profit operator and is part of Serrano Group. It is Medicare certified. Its public inspection record shows 193 citations, the most recent on April 29, 2026. CMS also lists 13 fines or payment denials against it. Nurse staffing averages 4.00 hours per resident per day. It is one of 4 nursing homes listed in Sylmar. Residents and families can raise concerns with the Office of the State Long-Term Care Ombudsman at 1-800-231-4024. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Special Focus Facility candidate
CMS lists this nursing home as a candidate for its Special Focus Facility program, which is for nursing homes with a history of serious quality issues. About the program.
Certification
Medicare-certified.
Ratings
Overall
2.0Staffing
3.0Quality measures
5.0CMS Care Compare, October 2026.
Inspection history (193)
Records from June 2023 to April 2026.
January 16, 2026
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 12, 2026.
January 16, 2026
Tag F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 12, 2026.
January 16, 2026
Tag F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 12, 2026.
January 16, 2026
Tag F0583Keep residents' personal and medical records private and confidential.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 12, 2026.
January 16, 2026
Tag F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 12, 2026.
January 16, 2026
Tag F0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Severity K: pattern, immediate jeopardy. Corrected February 12, 2026.
January 16, 2026
Tag F0808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 12, 2026.
January 16, 2026
Tag F0880Provide and implement an infection prevention and control program.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 12, 2026.
January 16, 2026
Tag F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 12, 2026.
January 16, 2026
Tag F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 12, 2026.
January 16, 2026
Tag F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 12, 2026.
January 16, 2026
Tag F0800Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected March 25, 2026.
January 16, 2026
Tag F0809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 12, 2026.
January 16, 2026
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 12, 2026.
January 16, 2026
Tag F0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 12, 2026.
January 16, 2026
Tag F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 12, 2026.
January 16, 2026
Tag F0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 12, 2026.
January 16, 2026
Tag F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 12, 2026.
January 16, 2026
Tag F0760Ensure that residents are free from significant medication errors.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 12, 2026.
January 16, 2026
Tag F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 12, 2026.
Penalties (13)
Total fines: $384,678
July 21, 2026 · Fine
CMS recorded a civil money penalty of $22,895 against this nursing home on July 21, 2026.
April 29, 2026 · Fine
CMS recorded a civil money penalty of $19,610 against this nursing home on April 29, 2026.
January 16, 2026 · Payment Denial
CMS recorded a Medicare/Medicaid payment denial for new admissions starting February 17, 2026, lasting 38 days (triggered by inspection on January 16, 2026).
January 16, 2026 · Fine
CMS recorded a civil money penalty of $67,315 against this nursing home on January 16, 2026.
March 22, 2025 · Payment Denial
CMS recorded a Medicare/Medicaid payment denial for new admissions starting April 19, 2025, lasting 20 days (triggered by inspection on March 22, 2025).
March 22, 2025 · Fine
CMS recorded a civil money penalty of $52,142 against this nursing home on March 22, 2025.
October 11, 2024 · Fine
CMS recorded a civil money penalty of $17,660 against this nursing home on October 11, 2024.
October 11, 2024 · Fine
CMS recorded a civil money penalty of $112,506 against this nursing home on October 11, 2024.
October 11, 2024 · Payment Denial
CMS recorded a Medicare/Medicaid payment denial for new admissions starting November 22, 2024, lasting 14 days (triggered by inspection on October 11, 2024).
June 7, 2024 · Fine
CMS recorded a civil money penalty of $86,623 against this nursing home on June 7, 2024.
June 7, 2024 · Payment Denial
CMS recorded a Medicare/Medicaid payment denial for new admissions starting July 9, 2024, lasting 6 days (triggered by inspection on June 7, 2024).
August 23, 2023 · Payment Denial
CMS recorded a Medicare/Medicaid payment denial for new admissions starting November 23, 2023, lasting 31 days (triggered by inspection on August 23, 2023).
August 23, 2023 · Fine
CMS recorded a civil money penalty of $28,822 against this nursing home on August 23, 2023.
Staffing
4.00 nurse hours per resident per day in Q2 2026, down from 4.20 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit
Part of Serrano Group, a chain of 11 nursing homes.
Average CMS star ratings across the chain: 2.1 overall, 1.6 for health inspections, 3.2 for staffing, 4.3 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in California.
Nearby alternatives
Other licensed providers in Sylmar.
Nursing Homes · Sylmar, CA
Mountain View Conv Hosp
Nursing Homes · Sylmar, CA
The Grove Post-Acute Care Center
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
Advertisement
Check availability and pricing at Maclay Healthcare Center
We'll email you Maclay Healthcare Center and similar options nearby, with local costs. You can also ask them to contact you, or call (818) 361-4455.
Sponsored
Talk to an advisor at no cost