Nursing Homes · Medicare certified
Maclay Healthcare Center
12831 Maclay Street · Sylmar, CA 91342 · 141 certified beds
Are you the operator? Claim this profile.
About Maclay Healthcare Center
Maclay Healthcare Center is a nursing home in Sylmar, California. Its capacity is 141 beds, above the Los Angeles County median of 98 for nursing homes. It is run by a for-profit operator and is part of Serrano Group. It is Medicare certified. Its public inspection record shows 193 citations, the most recent on April 29, 2026. CMS also lists 13 fines or payment denials against it. Nurse staffing averages 4.00 hours per resident per day. It is one of 4 nursing homes listed in Sylmar. Residents and families can raise concerns with the Office of the State Long-Term Care Ombudsman at 1-800-231-4024. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Special Focus Facility candidate
CMS lists this nursing home as a candidate for its Special Focus Facility program, which is for nursing homes with a history of serious quality issues. About the program.
Certification
Medicare-certified.
Ratings
Overall
2.0Staffing
3.0Quality measures
5.0CMS Care Compare, October 2026.
Inspection history (193)
Records from June 2023 to April 2026.
March 22, 2025
Tag F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity J: isolated, immediate jeopardy. Corrected April 18, 2025.
March 22, 2025
Tag F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 18, 2025.
January 28, 2025
Tag F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 12, 2025.
January 28, 2025
Tag F0760Ensure that residents are free from significant medication errors.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 12, 2025.
January 16, 2025
Tag F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 4, 2025.
December 24, 2024
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 9, 2025.
December 24, 2024
Tag F0760Ensure that residents are free from significant medication errors.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 9, 2025.
December 24, 2024
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 9, 2025.
December 24, 2024
Tag F0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 9, 2025.
December 24, 2024
Tag F0554Allow residents to self-administer drugs if determined clinically appropriate.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 9, 2025.
December 18, 2024
Tag F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 30, 2024.
October 31, 2024
Tag F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 11, 2024.
October 31, 2024
Tag F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 11, 2024.
October 24, 2024
Tag F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected November 8, 2024.
October 24, 2024
Tag F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity G: isolated, actual harm. Corrected November 8, 2024.
October 11, 2024
Tag F0685Assist a resident in gaining access to vision and hearing services.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 18, 2024.
October 11, 2024
Tag F0908Keep all essential equipment working safely.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 18, 2024.
October 11, 2024
Tag F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected November 18, 2024.
October 11, 2024
Tag F0658Ensure services provided by the nursing facility meet professional standards of quality.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected November 18, 2024.
October 11, 2024
Tag F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is l….
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 18, 2024.
Penalties (13)
Total fines: $384,678
July 21, 2026 · Fine
CMS recorded a civil money penalty of $22,895 against this nursing home on July 21, 2026.
April 29, 2026 · Fine
CMS recorded a civil money penalty of $19,610 against this nursing home on April 29, 2026.
January 16, 2026 · Payment Denial
CMS recorded a Medicare/Medicaid payment denial for new admissions starting February 17, 2026, lasting 38 days (triggered by inspection on January 16, 2026).
January 16, 2026 · Fine
CMS recorded a civil money penalty of $67,315 against this nursing home on January 16, 2026.
March 22, 2025 · Payment Denial
CMS recorded a Medicare/Medicaid payment denial for new admissions starting April 19, 2025, lasting 20 days (triggered by inspection on March 22, 2025).
March 22, 2025 · Fine
CMS recorded a civil money penalty of $52,142 against this nursing home on March 22, 2025.
October 11, 2024 · Fine
CMS recorded a civil money penalty of $17,660 against this nursing home on October 11, 2024.
October 11, 2024 · Fine
CMS recorded a civil money penalty of $112,506 against this nursing home on October 11, 2024.
October 11, 2024 · Payment Denial
CMS recorded a Medicare/Medicaid payment denial for new admissions starting November 22, 2024, lasting 14 days (triggered by inspection on October 11, 2024).
June 7, 2024 · Fine
CMS recorded a civil money penalty of $86,623 against this nursing home on June 7, 2024.
June 7, 2024 · Payment Denial
CMS recorded a Medicare/Medicaid payment denial for new admissions starting July 9, 2024, lasting 6 days (triggered by inspection on June 7, 2024).
August 23, 2023 · Payment Denial
CMS recorded a Medicare/Medicaid payment denial for new admissions starting November 23, 2023, lasting 31 days (triggered by inspection on August 23, 2023).
August 23, 2023 · Fine
CMS recorded a civil money penalty of $28,822 against this nursing home on August 23, 2023.
Staffing
4.00 nurse hours per resident per day in Q2 2026, down from 4.20 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit
Part of Serrano Group, a chain of 11 nursing homes.
Average CMS star ratings across the chain: 2.1 overall, 1.6 for health inspections, 3.2 for staffing, 4.3 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in California.
Nearby alternatives
Other licensed providers in Sylmar.
Mountain View Conv Hosp
The Grove Post-Acute Care Center
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
Check availability and pricing at Maclay Healthcare Center
We'll email you Maclay Healthcare Center and similar options nearby, with local costs. You can also ask them to contact you, or call (818) 361-4455.
Sponsored
Talk to an advisor at no cost