About Heritage Hall Big Stone Gap

Heritage Hall Big Stone Gap is a nursing home in Big Stone Gap, Virginia. Its capacity is 180 beds, above the Virginia median of 117 for nursing homes. It is run by a for-profit operator and is part of Heritage Hall. It is Medicare certified. Its public inspection record shows 41 citations, the most recent on November 19, 2024. CMS also lists 2 fines or payment denials against it. Nurse staffing averages 3.09 hours per resident per day. Its public records were last updated in October 2026.

Public record

CMS Care Compare, updated October 2026

Certification

Medicare-certified.

Ratings

Overall

3.0

Staffing

2.0

Quality measures

4.0

CMS Care Compare, October 2026.

Inspection history (41)

Records from June 2019 to November 2024.

June 27, 2019
Tag F0760
Ensure that residents are free from significant medication errors.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 11, 2019.

See the source data on data.cms.gov

Penalties (2)

Total fines: $71,620

November 19, 2024 · Fine
CMS recorded a civil money penalty of $40,517 against this nursing home on November 19, 2024.
August 15, 2023 · Fine
CMS recorded a civil money penalty of $31,103 against this nursing home on August 15, 2023.

See the source data on data.cms.gov

Staffing

3.09 nurse hours per resident per day in Q2 2026, about the same as in Q4 2025.

From the payroll records nursing homes file with CMS.

Ownership

For profit - Corporation

Part of Heritage Hall, a chain of 15 nursing homes.

Average CMS star ratings across the chain: 4.0 overall, 3.7 for health inspections, 2.4 for staffing, 4.1 for quality measures.

Typical cost

CareScout Cost of Care Survey, 2025

This provider's prices aren't public. Here is what the same care typically costs in Virginia.

Nursing Homes

Virginia median$10,250/mo

Virginia cost breakdown

Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care