Nursing Homes · Medicare certified
Heritage Hall Big Stone Gap
2045 Valley View Drive · Big Stone Gap, VA 24219 · 180 certified beds
License number not yet on file. We only publish license numbers we can source from an official registry.
NPI 1679563068. Look this up in the CMS NPPES registry (opens in a new tab)
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About Heritage Hall Big Stone Gap
In Big Stone Gap, Virginia, Heritage Hall Big Stone Gap is listed as a nursing home. Public records list 180 beds. It is Medicare certified. Ownership records list a for-profit operator and tie the listing to Heritage Hall. We hold 41 inspection citations for this listing, the most recent dated 19 November 2024. CMS also lists 2 fine or payment denial actions against it. Reported staffing works out to 3.11 nurse hours per resident per day. Every fact above comes from the public records listed in the sources section on this page. The newest source file we hold for this listing is dated July 2026.
Public record
CMS Care Compare · Source data August 2026
Certification
- Medicare-certified (CMS Certification Number on file)
Ratings
Staffing rating
2.0Quality-measure rating
5.0Inspections on record
2
Cited deficiencies
23
Staffing rating
Not publishedQuality-measure rating
Not publishedInspections on record
Not published
Cited deficiencies
Not published
Staffing rating
Not publishedQuality-measure rating
Not publishedInspections on record
Not published
Cited deficiencies
Not published
Staffing rating
3.0Quality-measure rating
4.0Inspections on record
2
Cited deficiencies
23
Staffing rating
2.0Quality-measure rating
5.0Inspections on record
2
Cited deficiencies
23
Inspection history (41)
Records from June 2019 to November 2024.
May 12, 2021 · D
Citation F0755Federal surveyors cited this nursing home on 2021-05-12 under CMS tag F0755 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. The deficiency was recorded as corrected on 2021-07-08. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2021-05-12.GOVMay 12, 2021 · D
Citation F0578Federal surveyors cited this nursing home on 2021-05-12 under CMS tag F0578 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. The deficiency was recorded as corrected on 2021-07-08. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2021-05-12.GOVMay 12, 2021 · D
Citation F0692Federal surveyors cited this nursing home on 2021-05-12 under CMS tag F0692 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide enough food/fluids to maintain a resident's health. The deficiency was recorded as corrected on 2021-07-08. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2021-05-12.GOVJune 27, 2019 · D
Citation F0690Federal surveyors cited this nursing home on 2019-06-27 under CMS tag F0690 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. The deficiency was recorded as corrected on 2019-08-11. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2019-06-27.GOVJune 27, 2019 · D
Citation F0641Federal surveyors cited this nursing home on 2019-06-27 under CMS tag F0641 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure each resident receives an accurate assessment. The deficiency was recorded as corrected on 2019-08-11. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2019-06-27.GOVJune 27, 2019 · E
Citation F0625Federal surveyors cited this nursing home on 2019-06-27 under CMS tag F0625 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. The deficiency was recorded as corrected on 2019-08-11. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2019-06-27.GOVJune 27, 2019 · D
Citation F0660Federal surveyors cited this nursing home on 2019-06-27 under CMS tag F0660 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Plan the resident's discharge to meet the resident's goals and needs. The deficiency was recorded as corrected on 2019-08-11. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2019-06-27.GOVJune 27, 2019 · D
Citation F0698Federal surveyors cited this nursing home on 2019-06-27 under CMS tag F0698 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide safe, appropriate dialysis care/services for a resident who requires such services. The deficiency was recorded as corrected on 2019-08-11. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2019-06-27.GOVJune 27, 2019 · E
Citation F0623Federal surveyors cited this nursing home on 2019-06-27 under CMS tag F0623 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. The deficiency was recorded as corrected on 2019-08-11. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2019-06-27.GOVJune 27, 2019 · D
Citation F0693Federal surveyors cited this nursing home on 2019-06-27 under CMS tag F0693 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. The deficiency was recorded as corrected on 2019-08-11. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2019-06-27.GOVJune 27, 2019 · D
Citation F0842Federal surveyors cited this nursing home on 2019-06-27 under CMS tag F0842 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. The deficiency was recorded as corrected on 2019-08-11. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2019-06-27.GOVJune 27, 2019 · D
Citation F0880Federal surveyors cited this nursing home on 2019-06-27 under CMS tag F0880 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide and implement an infection prevention and control program. The deficiency was recorded as corrected on 2019-08-11. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2019-06-27.GOVJune 27, 2019 · D
Citation F0758Federal surveyors cited this nursing home on 2019-06-27 under CMS tag F0758 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is l…. The deficiency was recorded as corrected on 2019-08-11. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2019-06-27.GOVJune 27, 2019 · F
Citation F0868Federal surveyors cited this nursing home on 2019-06-27 under CMS tag F0868 (CMS scope/severity F: widespread, no actual harm, potential for more than minimal harm) for Have the Quality Assessment and Assurance group have the required members and meet at least quarterly. The deficiency was recorded as corrected on 2019-08-11. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2019-06-27.GOVJune 27, 2019 · D
Citation F0684Federal surveyors cited this nursing home on 2019-06-27 under CMS tag F0684 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide appropriate treatment and care according to orders, resident’s preferences and goals. The deficiency was recorded as corrected on 2019-08-11. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2019-06-27.GOVJune 27, 2019 · D
Citation F0695Federal surveyors cited this nursing home on 2019-06-27 under CMS tag F0695 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide safe and appropriate respiratory care for a resident when needed. The deficiency was recorded as corrected on 2019-08-11. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2019-06-27.GOVJune 27, 2019 · D
Citation F0761Federal surveyors cited this nursing home on 2019-06-27 under CMS tag F0761 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. The deficiency was recorded as corrected on 2019-08-11. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2019-06-27.GOVJune 27, 2019 · D
Citation F0607Federal surveyors cited this nursing home on 2019-06-27 under CMS tag F0607 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Develop and implement policies and procedures to prevent abuse, neglect, and theft. The deficiency was recorded as corrected on 2019-08-11. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2019-06-27.GOVJune 27, 2019 · D
Citation F0578Federal surveyors cited this nursing home on 2019-06-27 under CMS tag F0578 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. The deficiency was recorded as corrected on 2019-08-11. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2019-06-27.GOVJune 27, 2019 · D
Citation F0657Federal surveyors cited this nursing home on 2019-06-27 under CMS tag F0657 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. The deficiency was recorded as corrected on 2019-08-11. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2019-06-27.GOV
Penalties (2)
Total fines on file: $71,620
November 19, 2024 · Fine
Citation FINE-8294CMS recorded a civil money penalty of $40,517 against this nursing home on 2024-11-19 (Fine ID: 8294). Source: CMS Care Compare Penalties (as of 2026-07-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-11-19.GOVAugust 15, 2023 · Fine
Citation FINE-8204CMS recorded a civil money penalty of $31,103 against this nursing home on 2023-08-15 (Fine ID: 8204). Source: CMS Care Compare Penalties (as of 2026-07-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2023-08-15.GOV
Staffing
Latest: 3.11 nurse staffing hours per resident per day (2026Q1)
Staffing trend (5 periods)
- 2025Q43.10 hrs/resident/day
- 2026-06-013.10 hrs/resident/day
- 2026-07-013.11 hrs/resident/day
- 2026-08-013.11 hrs/resident/day
- 2026Q13.11 hrs/resident/day
Most recent period is about the same as 2025Q4. Figures are CMS-reported nurse staffing hours, not our estimate.
Ownership
For profit - Corporation
CMS Care Compare chain: Heritage Hall
Chain ID 265 · 15 facilities in chain (CMS)
- Chain average overall rating: 4.1
- Chain average health inspection rating: 3.7
- Chain average staffing rating: 2.4
- Chain average quality measure rating: 3.9
Chain averages are CMS-published figures for facilities sharing this Chain ID (formerly Affiliated Entity). They are not ElderCareCosts scores.
Recent changes to this listing
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Each line is a difference between two readings of a government file. It says what the source reported, not what the provider did.
Jul 23, 2026First appeared in our data
This listing first appeared in the government file we read. That is usually when it entered the file, not the day it opened.
Reported by CMS nursing homes (provider info)
Ratings, inspections, and penalties are public records, reproduced in plain English without edits to their substance. View source records · What these measures mean.
Typical cost
Genworth CareScout Cost of Care Survey · 2025
This provider doesn't publish a specific price to us. Below is the typical VA range for the care type(s) it offers. Use it as context, not a quote.
Nursing Homes
Median · VA$10,250/moNearby alternatives
No other listed providers in Big Stone Gap yet.
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
Check availability and pricing at Heritage Hall Big Stone Gap
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Trust & methodology
Where this information came from
Each block below is one file we read, the date on that file, and the fields on this page that came from it. The date is when the source published or we retrieved it, not the day we last looked at this listing.
- CMS enrollmentas of July 2026
- NPI
- CMS nursing homes (payroll-based journal staffing)as of June 2026
- Staffing hours per resident day
- CMS nursing homes (provider info)as of June 2026
- Chain identifier, Chain name, City, CMS Special Focus status, County, Licensed capacity, Map location, Medicare certification number, Name, Ownership type, Phone number, State, Street address, ZIP code
Read how we handle every file on the data sources page.