Nursing Homes · Saint Louis, MO
Nursing Homes · Medicare certified
Heritage Care Center
4401 North Hanley Road · Saint Louis, MO 63134 · 120 certified beds
Are you the operator? Claim this profile.
About Heritage Care Center
Heritage Care Center is a nursing home in Saint Louis, Missouri. Its capacity is 120 beds, the same as the St. Louis County median for nursing homes. It is run by a for-profit operator and is part of Reliant Care Management. It is Medicare certified. Its public inspection record shows 98 citations, the most recent on May 15, 2026. CMS also lists 9 fines or payment denials against it. Nurse staffing averages 1.58 hours per resident per day. It is one of 39 nursing homes listed in Saint Louis. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Special Focus Facility candidate
CMS lists this nursing home as a candidate for its Special Focus Facility program, which is for nursing homes with a history of serious quality issues. About the program.
Certification
Medicare-certified.
Ratings
Overall
1.0Staffing
1.0Quality measures
4.0CMS Care Compare, October 2026.
Inspection history (98)
Records from July 2019 to May 2026.
September 29, 2023
Tag F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 13, 2023.
September 29, 2023
Tag F0610Respond appropriately to all alleged violations.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 13, 2023.
August 23, 2023
Tag F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 18, 2023.
June 30, 2023
Tag F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected July 24, 2023.
June 30, 2023
Tag F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 24, 2023.
June 30, 2023
Tag F0602Protect each resident from the wrongful use of the resident's belongings or money.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 2, 2023.
July 26, 2019
Tag F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected September 8, 2019.
July 26, 2019
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected September 8, 2019.
July 26, 2019
Tag F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is l….
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 8, 2019.
July 26, 2019
Tag F0880Provide and implement an infection prevention and control program.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected September 8, 2019.
July 26, 2019
Tag F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 9, 2019.
July 26, 2019
Tag F0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 8, 2019.
July 26, 2019
Tag F0745Provide medically-related social services to help each resident achieve the highest possible quality of life.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 8, 2019.
July 26, 2019
Tag F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 8, 2019.
July 26, 2019
Tag F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 8, 2019.
July 26, 2019
Tag F0641Ensure each resident receives an accurate assessment.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 8, 2019.
July 26, 2019
Tag F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected September 8, 2019.
July 26, 2019
Tag F0573Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 8, 2019.
Penalties (9)
Total fines: $424,748
February 17, 2026 · Fine
CMS recorded a civil money penalty of $81,430 against this nursing home on February 17, 2026.
March 14, 2025 · Payment Denial
CMS recorded a Medicare/Medicaid payment denial for new admissions starting April 17, 2025, lasting 99 days (triggered by inspection on March 14, 2025).
March 14, 2025 · Fine
CMS recorded a civil money penalty of $146,162 against this nursing home on March 14, 2025.
December 26, 2024 · Fine
CMS recorded a civil money penalty of $108,179 against this nursing home on December 26, 2024.
June 14, 2024 · Fine
CMS recorded a civil money penalty of $16,801 against this nursing home on June 14, 2024.
December 12, 2023 · Fine
CMS recorded a civil money penalty of $45,311 against this nursing home on December 12, 2023.
December 12, 2023 · Payment Denial
CMS recorded a Medicare/Medicaid payment denial for new admissions starting January 13, 2024, lasting 60 days (triggered by inspection on December 12, 2023).
September 29, 2023 · Fine
CMS recorded a civil money penalty of $26,865 against this nursing home on September 29, 2023.
September 29, 2023 · Payment Denial
CMS recorded a Medicare/Medicaid payment denial for new admissions starting November 7, 2023, lasting 6 days (triggered by inspection on September 29, 2023).
Staffing
1.58 nurse hours per resident per day in Q2 2026, down from 2.25 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit
Part of Reliant Care Management, a chain of 35 nursing homes.
Average CMS star ratings across the chain: 1.3 overall, 1.7 for health inspections, 1.0 for staffing, 3.3 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Missouri.
Nearby alternatives
Other licensed providers in Saint Louis.
Nursing Homes · Saint Louis, MO
Atrium Place Health and Rehabilitation
Nursing Homes · Saint Louis, MO
Barnes-Jewish Extended Care
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
Advertisement
Check availability and pricing at Heritage Care Center
We'll email you Heritage Care Center and similar options nearby, with local costs. You can also ask them to contact you, or call (314) 521-7471.
Sponsored
Talk to an advisor at no cost