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Nursing Homes · Medicare certified

Heritage Care Center

4401 North Hanley Road · Saint Louis, MO 63134 · 120 certified beds

(314) 521-7471

NPI 1750378584 (opens in a new tab)

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About Heritage Care Center

Heritage Care Center is a nursing home in Saint Louis, Missouri. Its capacity is 120 beds, the same as the St. Louis County median for nursing homes. It is run by a for-profit operator and is part of Reliant Care Management. It is Medicare certified. Its public inspection record shows 98 citations, the most recent on May 15, 2026. CMS also lists 9 fines or payment denials against it. Nurse staffing averages 1.58 hours per resident per day. It is one of 39 nursing homes listed in Saint Louis. Its public records were last updated in October 2026.

Public record

CMS Care Compare, updated October 2026

Special Focus Facility candidate

CMS lists this nursing home as a candidate for its Special Focus Facility program, which is for nursing homes with a history of serious quality issues. About the program.

Certification

Medicare-certified.

Ratings

Overall

1.0

Staffing

1.0

Quality measures

4.0

CMS Care Compare, October 2026.

Inspection history (98)

Records from July 2019 to May 2026.

  • September 9, 2025

    Tag F0568

    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 15, 2025.

  • September 9, 2025

    Tag F0584

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected October 15, 2025.

  • September 9, 2025

    Tag F0756

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected October 15, 2025.

  • September 9, 2025

    Tag F0641

    Ensure each resident receives an accurate assessment.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 15, 2025.

  • June 26, 2025

    Tag F0576

    Ensure residents have reasonable access to and privacy in their use of communication methods.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected July 25, 2025.

  • June 26, 2025

    Tag F0741

    Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 25, 2025.

  • May 23, 2025

    Tag F0697

    Provide safe, appropriate pain management for a resident who requires such services.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 10, 2025.

  • April 25, 2025

    Tag F0553

    Allow resident to participate in the development and implementation of his or her person-centered plan of care.

    Severity G: isolated, actual harm. Corrected May 24, 2025.

  • April 25, 2025

    Tag F0689

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J: isolated, immediate jeopardy. Corrected May 24, 2025.

  • April 25, 2025

    Tag F0623

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 24, 2025.

  • April 25, 2025

    Tag F0661

    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 24, 2025.

  • April 25, 2025

    Tag F0658

    Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 24, 2025.

  • March 14, 2025

    Tag F0603

    Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).

    Severity G: isolated, actual harm. Corrected May 24, 2025.

  • March 14, 2025

    Tag F0925

    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 14, 2025.

  • March 14, 2025

    Tag F0576

    Ensure residents have reasonable access to and privacy in their use of communication methods.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected July 25, 2025.

  • March 14, 2025

    Tag F0741

    Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 25, 2025.

  • March 14, 2025

    Tag F0553

    Allow resident to participate in the development and implementation of his or her person-centered plan of care.

    Severity G: isolated, actual harm. Corrected May 24, 2025.

  • March 14, 2025

    Tag F0661

    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 24, 2025.

  • March 14, 2025

    Tag F0658

    Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 24, 2025.

  • March 14, 2025

    Tag F0689

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J: isolated, immediate jeopardy. Corrected May 24, 2025.

See the source data on data.cms.gov (opens in a new tab)

Penalties (9)

Total fines: $424,748

  • February 17, 2026 · Fine

    CMS recorded a civil money penalty of $81,430 against this nursing home on February 17, 2026.

  • March 14, 2025 · Payment Denial

    CMS recorded a Medicare/Medicaid payment denial for new admissions starting April 17, 2025, lasting 99 days (triggered by inspection on March 14, 2025).

  • March 14, 2025 · Fine

    CMS recorded a civil money penalty of $146,162 against this nursing home on March 14, 2025.

  • December 26, 2024 · Fine

    CMS recorded a civil money penalty of $108,179 against this nursing home on December 26, 2024.

  • June 14, 2024 · Fine

    CMS recorded a civil money penalty of $16,801 against this nursing home on June 14, 2024.

  • December 12, 2023 · Fine

    CMS recorded a civil money penalty of $45,311 against this nursing home on December 12, 2023.

  • December 12, 2023 · Payment Denial

    CMS recorded a Medicare/Medicaid payment denial for new admissions starting January 13, 2024, lasting 60 days (triggered by inspection on December 12, 2023).

  • September 29, 2023 · Fine

    CMS recorded a civil money penalty of $26,865 against this nursing home on September 29, 2023.

  • September 29, 2023 · Payment Denial

    CMS recorded a Medicare/Medicaid payment denial for new admissions starting November 7, 2023, lasting 6 days (triggered by inspection on September 29, 2023).

See the source data on data.cms.gov (opens in a new tab)

Staffing

1.58 nurse hours per resident per day in Q2 2026, down from 2.25 in Q4 2025.

From the payroll records nursing homes file with CMS.

Ownership

For profit

Part of Reliant Care Management, a chain of 35 nursing homes.

Average CMS star ratings across the chain: 1.3 overall, 1.7 for health inspections, 1.0 for staffing, 3.3 for quality measures.

Typical cost

CareScout Cost of Care Survey, 2025

This provider's prices aren't public. Here is what the same care typically costs in Missouri.

Nursing Homes

Missouri median$6,741/mo

Nearby alternatives

Other licensed providers in Saint Louis.

Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care

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