Havenwood-Heritage Heights

Certification

Medicare-certified.

Ratings

Inspection history (8)

Records from February 2023 to April 2026.

• April 22, 2026

  Tag F0851

  Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

  Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected May 28, 2026.

• April 22, 2026

  Tag F0880

  Provide and implement an infection prevention and control program.

  Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected May 28, 2026.

• March 13, 2025

  Tag F0758

  Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is l….

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 27, 2025.

• March 13, 2025

  Tag F0883

  Develop and implement policies and procedures for flu and pneumonia vaccinations.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 18, 2025.

• February 22, 2024

  Tag F0761

  Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 8, 2024.

• February 22, 2024

  Tag F0637

  Assess the resident when there is a significant change in condition.

  Severity B: pattern, no actual harm, potential for minimal harm. Corrected March 27, 2024.

• February 22, 2024

  Tag F0880

  Provide and implement an infection prevention and control program.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 3, 2024.

• February 2, 2023

  Tag F0658

  Ensure services provided by the nursing facility meet professional standards of quality.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 8, 2023.

Penalties

CMS lists no fines or payment denials for this nursing home in the last three years.

Staffing

4.71 nurse hours per resident per day in Q2 2026, down from 5.23 in Q1 2026.

From the payroll records nursing homes file with CMS.

Ownership

Non profit

• Parent company: New Hampshire Health and Education Facilities Authority