Havenwood-Heritage Heights
Cost data not yet available
Nursing Homes · Medicare certified
20 Maitland Street · Concord, NH 03301 · 85 certified beds
License number not yet on file. We only publish license numbers we can source from an official registry.
NPI 1467634287. Look this up in the CMS NPPES registry (opens in a new tab)
Are you the operator? Claim this profile. Corrections are free, always.
Harris Hill Center, Genesis Healthcare is a nursing home in Concord, New Hampshire. Its reported capacity is 85 beds. It is recorded as a for-profit operator, part of Genesis Healthcare. Federal records list it as Medicare certified. Our copy of the inspection record holds 29 citations, the newest dated 15 April 2026. Federal enforcement records add 1 fine or payment denial action. Staffing reports put it at 3.41 nurse hours per resident per day. Every fact above comes from the public records listed in the sources section on this page. The newest source file we hold for this listing is dated August 2026.
CMS Care Compare · Source data August 2026
Staffing rating
Not publishedQuality-measure rating
Not publishedInspections on record
Not published
Cited deficiencies
Not published
Staffing rating
Not publishedQuality-measure rating
Not publishedInspections on record
Not published
Cited deficiencies
Not published
Staffing rating
2.0Quality-measure rating
3.0Inspections on record
2
Cited deficiencies
13
Staffing rating
2.0Quality-measure rating
3.0Inspections on record
2
Cited deficiencies
9
Staffing rating
2.0Quality-measure rating
3.0Inspections on record
2
Cited deficiencies
13
Records from January 2023 to April 2026.
April 15, 2026 · D
Citation F0908Federal surveyors cited this nursing home on 2026-04-15 under CMS tag F0908 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Keep all essential equipment working safely. The deficiency was recorded as corrected on 2026-05-15. Source: CMS Care Compare Health Deficiencies (as of 2026-07-01).
April 15, 2026 · D
Citation F0761Federal surveyors cited this nursing home on 2026-04-15 under CMS tag F0761 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. The deficiency was recorded as corrected on 2026-05-15. Source: CMS Care Compare Health Deficiencies (as of 2026-07-01).
April 15, 2026 · D
Citation F0755Federal surveyors cited this nursing home on 2026-04-15 under CMS tag F0755 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. The deficiency was recorded as corrected on 2026-05-15. Source: CMS Care Compare Health Deficiencies (as of 2026-07-01).
April 15, 2026 · D
Citation F0887Federal surveyors cited this nursing home on 2026-04-15 under CMS tag F0887 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. The deficiency was recorded as corrected on 2026-05-04. Source: CMS Care Compare Health Deficiencies (as of 2026-07-01).
April 15, 2026 · D
Citation F0628Federal surveyors cited this nursing home on 2026-04-15 under CMS tag F0628 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. The deficiency was recorded as corrected on 2026-05-15. Source: CMS Care Compare Health Deficiencies (as of 2026-07-01).
April 15, 2026 · D
Citation F0658Federal surveyors cited this nursing home on 2026-04-15 under CMS tag F0658 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure services provided by the nursing facility meet professional standards of quality. The deficiency was recorded as corrected on 2026-05-12. Source: CMS Care Compare Health Deficiencies (as of 2026-07-01).
April 15, 2026 · D
Citation F0554Federal surveyors cited this nursing home on 2026-04-15 under CMS tag F0554 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Allow residents to self-administer drugs if determined clinically appropriate. The deficiency was recorded as corrected on 2026-05-15. Source: CMS Care Compare Health Deficiencies (as of 2026-07-01).
March 21, 2025 · D
Citation F0644Federal surveyors cited this nursing home on 2025-03-21 under CMS tag F0644 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. The deficiency was recorded as corrected on 2025-04-14. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
March 21, 2025 · D
Citation F0658Federal surveyors cited this nursing home on 2025-03-21 under CMS tag F0658 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure services provided by the nursing facility meet professional standards of quality. The deficiency was recorded as corrected on 2025-04-09. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
March 21, 2025 · D
Citation F0656Federal surveyors cited this nursing home on 2025-03-21 under CMS tag F0656 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. The deficiency was recorded as corrected on 2025-04-09. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
March 21, 2025 · D
Citation F0554Federal surveyors cited this nursing home on 2025-03-21 under CMS tag F0554 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Allow residents to self-administer drugs if determined clinically appropriate. The deficiency was recorded as corrected on 2025-04-13. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
March 21, 2025 · D
Citation F0761Federal surveyors cited this nursing home on 2025-03-21 under CMS tag F0761 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. The deficiency was recorded as corrected on 2025-04-09. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
June 4, 2024 · J
Citation F0880Federal surveyors cited this nursing home on 2024-06-04 under CMS tag F0880 (CMS scope/severity J: isolated, immediate jeopardy) for Provide and implement an infection prevention and control program. The deficiency was recorded as corrected on 2024-05-29. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
February 29, 2024 · D
Citation F0689Federal surveyors cited this nursing home on 2024-02-29 under CMS tag F0689 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. The deficiency was recorded as corrected on 2024-03-29. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
February 29, 2024 · D
Citation F0812Federal surveyors cited this nursing home on 2024-02-29 under CMS tag F0812 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. The deficiency was recorded as corrected on 2024-03-29. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
February 29, 2024 · D
Citation F0658Federal surveyors cited this nursing home on 2024-02-29 under CMS tag F0658 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure services provided by the nursing facility meet professional standards of quality. The deficiency was recorded as corrected on 2024-03-29. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
January 23, 2023 · E
Citation F0725Federal surveyors cited this nursing home on 2023-01-23 under CMS tag F0725 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. The deficiency was recorded as corrected on 2023-03-17. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
January 23, 2023 · D
Citation F0689Federal surveyors cited this nursing home on 2023-01-23 under CMS tag F0689 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. The deficiency was recorded as corrected on 2023-03-14. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
January 23, 2023 · E
Citation F0761Federal surveyors cited this nursing home on 2023-01-23 under CMS tag F0761 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. The deficiency was recorded as corrected on 2023-03-14. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
January 23, 2023 · B
Citation F0623Federal surveyors cited this nursing home on 2023-01-23 under CMS tag F0623 (CMS scope/severity B: pattern, no actual harm, potential for minimal harm) for Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. The deficiency was recorded as corrected on 2023-03-15. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
Total fines on file: $15,646
June 4, 2024 · Fine
Citation FINE-561CMS recorded a civil money penalty of $15,646 against this nursing home on 2024-06-04 (Fine ID: 561). Source: CMS Care Compare Penalties (as of 2026-07-01).
Latest: 3.41 nurse staffing hours per resident per day (2026Q1)
Staffing trend (5 periods)
Most recent period is lower than 2025Q4 (-0.14 hrs/resident/day). Figures are CMS-reported nurse staffing hours, not our estimate.
For profit
CMS Care Compare chain: Genesis Healthcare
Chain ID 237 · 184 facilities in chain (CMS)
Chain averages are CMS-published figures for facilities sharing this Chain ID (formerly Affiliated Entity). They are not ElderCareCosts scores.
Parent organization: Genesis Healthcare LLC
chain · PAC 6305035171
Watch this facility: new record changes publish to an RSS feed any feed reader can follow. No signup.
Each line is a difference between two readings of a government file. It says what the source reported, not what the provider did.
Sep 1, 2026Ownership changed
The source now records ownership as "For profit".
Reported by CMS nursing homes (ownership)
Sep 1, 2026Ownership changed
The source now records ownership as "For profit - Corporation".
Reported by CMS nursing homes (provider info)
Aug 6, 2026Ownership changed
The source now records ownership as "For profit".
Reported by CMS nursing homes (ownership)
Jul 24, 2026Ownership changed
The source now records ownership as "For profit - Corporation".
Reported by CMS nursing homes (provider info)
Jul 24, 2026Ownership changed
The source now records ownership as "For profit".
Reported by CMS nursing homes (ownership)
Ratings, inspections, and penalties are public records, reproduced in plain English without edits to their substance. View source records · What these measures mean.
Genworth CareScout Cost of Care Survey · 2025
This provider doesn't publish a specific price to us. Below is the typical NH range for the care type(s) it offers. Use it as context, not a quote.
Nursing Homes
Median · NH$12,243/moOther licensed providers in Concord, with their own public records.
Cost data not yet available
Cost data not yet available
Cost data not yet available
A comparison puts both public records in one view and marks any measure the two are not held to alike, so a blank never reads as a bad score.
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
Request info and we'll pass it directly to Harris Hill Center, Genesis Healthcare, or call them at 6032241319 if you'd rather talk now.
Each block below is one file we read, the date on that file, and the fields on this page that came from it. The date is when the source published or we retrieved it, not the day we last looked at this listing.
Read how we handle every file on the data sources page.