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Nursing Homes · Medicare certified

Hanover Healthcare Center

435 Avis Avenue NW · Massillon, OH 44646 · 125 certified beds

(330) 837-1741

NPI 1326029836 (opens in a new tab)

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About Hanover Healthcare Center

Hanover Healthcare Center is a nursing home in Massillon, Ohio. Its capacity is 125 beds, above the Stark County median of 86 for nursing homes. It is run by a for-profit operator and is part of Communicare Health. It is Medicare certified. Its public inspection record shows 63 citations, the most recent on March 17, 2026. CMS also lists 2 fines or payment denials against it. Nurse staffing averages 3.28 hours per resident per day. It is one of 6 nursing homes listed in Massillon. Its public records were last updated in October 2026.

Public record

CMS Care Compare, updated October 2026

Certification

Medicare-certified.

Ratings

Overall

2.0

Staffing

3.0

Quality measures

5.0

CMS Care Compare, October 2026.

Inspection history (63)

Records from May 2019 to March 2026.

  • June 6, 2024

    Tag F0842

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 14, 2024.

  • April 18, 2024

    Tag F0812

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected April 24, 2024.

  • February 8, 2024

    Tag F0689

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 14, 2024.

  • December 12, 2023

    Tag F0609

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 29, 2023.

  • December 12, 2023

    Tag F0610

    Respond appropriately to all alleged violations.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected December 29, 2023.

  • December 12, 2023

    Tag F0607

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected December 29, 2023.

  • December 12, 2023

    Tag F0880

    Provide and implement an infection prevention and control program.

    Severity K: pattern, immediate jeopardy. Corrected December 29, 2023.

  • August 14, 2023

    Tag F0580

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 24, 2023.

  • August 14, 2023

    Tag F0624

    Prepare residents for a safe transfer or discharge from the nursing home.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 24, 2023.

  • June 23, 2023

    Tag F0689

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 3, 2023.

  • June 23, 2023

    Tag F0558

    Reasonably accommodate the needs and preferences of each resident.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 3, 2023.

  • June 23, 2023

    Tag F0584

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected July 3, 2023.

  • May 15, 2022

    Tag F0623

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 7, 2022.

  • May 15, 2022

    Tag F0686

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 7, 2022.

  • May 15, 2022

    Tag F0569

    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected June 7, 2022.

  • May 15, 2022

    Tag F0568

    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected June 7, 2022.

  • May 15, 2022

    Tag F0883

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 7, 2022.

  • May 15, 2022

    Tag F0880

    Provide and implement an infection prevention and control program.

    Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected June 7, 2022.

  • May 15, 2022

    Tag F0732

    Post nurse staffing information every day.

    Severity C: widespread, no actual harm, potential for minimal harm. Corrected June 7, 2022.

  • May 15, 2022

    Tag F0698

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 7, 2022.

See the source data on data.cms.gov (opens in a new tab)

Penalties (2)

Total fines: $84,143

  • August 19, 2024 · Fine

    CMS recorded a civil money penalty of $61,191 against this nursing home on August 19, 2024.

  • December 12, 2023 · Fine

    CMS recorded a civil money penalty of $22,952 against this nursing home on December 12, 2023.

See the source data on data.cms.gov (opens in a new tab)

Staffing

3.28 nurse hours per resident per day in Q2 2026, about the same as in Q4 2025.

From the payroll records nursing homes file with CMS.

Ownership

For profit

Part of Communicare Health, a chain of 109 nursing homes.

Average CMS star ratings across the chain: 3.3 overall, 2.7 for health inspections, 2.6 for staffing, 4.6 for quality measures.

Typical cost

CareScout Cost of Care Survey, 2025

This provider's prices aren't public. Here is what the same care typically costs in Ohio.

Nursing Homes

Ohio median$9,186/mo

Nearby alternatives

Other licensed providers in Massillon.

Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care

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Hanover Healthcare Center in Massillon, OH · Inspections page 3 · ElderCareCosts