Nursing Homes · Medicare certified
Hanover Healthcare Center
435 Avis Avenue NW · Massillon, OH 44646 · 125 certified beds
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About Hanover Healthcare Center
Hanover Healthcare Center is a nursing home in Massillon, Ohio. Its capacity is 125 beds, above the Stark County median of 86 for nursing homes. It is run by a for-profit operator and is part of Communicare Health. It is Medicare certified. Its public inspection record shows 63 citations, the most recent on March 17, 2026. CMS also lists 2 fines or payment denials against it. Nurse staffing averages 3.28 hours per resident per day. It is one of 6 nursing homes listed in Massillon. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
2.0Staffing
3.0Quality measures
5.0CMS Care Compare, October 2026.
Inspection history (63)
Records from May 2019 to March 2026.
June 6, 2024
Tag F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 14, 2024.
April 18, 2024
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected April 24, 2024.
February 8, 2024
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 14, 2024.
December 12, 2023
Tag F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 29, 2023.
December 12, 2023
Tag F0610Respond appropriately to all alleged violations.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected December 29, 2023.
December 12, 2023
Tag F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected December 29, 2023.
December 12, 2023
Tag F0880Provide and implement an infection prevention and control program.
Severity K: pattern, immediate jeopardy. Corrected December 29, 2023.
August 14, 2023
Tag F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 24, 2023.
August 14, 2023
Tag F0624Prepare residents for a safe transfer or discharge from the nursing home.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 24, 2023.
June 23, 2023
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 3, 2023.
June 23, 2023
Tag F0558Reasonably accommodate the needs and preferences of each resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 3, 2023.
June 23, 2023
Tag F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected July 3, 2023.
May 15, 2022
Tag F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 7, 2022.
May 15, 2022
Tag F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 7, 2022.
May 15, 2022
Tag F0569Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected June 7, 2022.
May 15, 2022
Tag F0568Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected June 7, 2022.
May 15, 2022
Tag F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 7, 2022.
May 15, 2022
Tag F0880Provide and implement an infection prevention and control program.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected June 7, 2022.
May 15, 2022
Tag F0732Post nurse staffing information every day.
Severity C: widespread, no actual harm, potential for minimal harm. Corrected June 7, 2022.
May 15, 2022
Tag F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 7, 2022.
Penalties (2)
Total fines: $84,143
August 19, 2024 · Fine
CMS recorded a civil money penalty of $61,191 against this nursing home on August 19, 2024.
December 12, 2023 · Fine
CMS recorded a civil money penalty of $22,952 against this nursing home on December 12, 2023.
Staffing
3.28 nurse hours per resident per day in Q2 2026, about the same as in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit
Part of Communicare Health, a chain of 109 nursing homes.
Average CMS star ratings across the chain: 3.3 overall, 2.7 for health inspections, 2.6 for staffing, 4.6 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Ohio.
Nearby alternatives
Other licensed providers in Massillon.
Laurels of Massillon, The
Legends Care Rehabilitation and Nursing Center
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
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