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Nursing Homes · Medicare certified

Hanover Healthcare Center

435 Avis Avenue NW · Massillon, OH 44646 · 125 certified beds

(330) 837-1741

NPI 1326029836 (opens in a new tab)

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About Hanover Healthcare Center

Hanover Healthcare Center is a nursing home in Massillon, Ohio. Its capacity is 125 beds, above the Stark County median of 86 for nursing homes. It is run by a for-profit operator and is part of Communicare Health. It is Medicare certified. Its public inspection record shows 63 citations, the most recent on March 17, 2026. CMS also lists 2 fines or payment denials against it. Nurse staffing averages 3.28 hours per resident per day. It is one of 6 nursing homes listed in Massillon. Its public records were last updated in October 2026.

Public record

CMS Care Compare, updated October 2026

Certification

Medicare-certified.

Ratings

Overall

2.0

Staffing

3.0

Quality measures

5.0

CMS Care Compare, October 2026.

Inspection history (63)

Records from May 2019 to March 2026.

  • March 17, 2026

    Tag F0677

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 8, 2026.

  • March 17, 2026

    Tag F0695

    Provide safe and appropriate respiratory care for a resident when needed.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 8, 2026.

  • March 17, 2026

    Tag F0689

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 8, 2026.

  • March 17, 2026

    Tag F0644

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 8, 2026.

  • March 17, 2026

    Tag F0698

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 8, 2026.

  • March 17, 2026

    Tag F0584

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 8, 2026.

  • March 17, 2026

    Tag F0880

    Provide and implement an infection prevention and control program.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 8, 2026.

  • March 17, 2026

    Tag F0812

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected April 8, 2026.

  • March 17, 2026

    Tag F0655

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 8, 2026.

  • March 17, 2026

    Tag F0921

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 8, 2026.

  • March 17, 2026

    Tag F0805

    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 8, 2026.

  • March 17, 2026

    Tag F0679

    Provide activities to meet all resident's needs.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 8, 2026.

  • March 17, 2026

    Tag F0919

    Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 8, 2026.

  • June 25, 2025

    Tag F0759

    Ensure medication error rates are not 5 percent or greater.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 21, 2025.

  • June 25, 2025

    Tag F0609

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 21, 2025.

  • June 25, 2025

    Tag F0610

    Respond appropriately to all alleged violations.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 21, 2025.

  • June 25, 2025

    Tag F0676

    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 21, 2025.

  • June 25, 2025

    Tag F0680

    Ensure the activities program is directed by a qualified professional.

    Severity C: widespread, no actual harm, potential for minimal harm. Corrected July 21, 2025.

  • June 25, 2025

    Tag F0684

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 21, 2025.

  • June 25, 2025

    Tag F0725

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected July 21, 2025.

See the source data on data.cms.gov (opens in a new tab)

Penalties (2)

Total fines: $84,143

  • August 19, 2024 · Fine

    CMS recorded a civil money penalty of $61,191 against this nursing home on August 19, 2024.

  • December 12, 2023 · Fine

    CMS recorded a civil money penalty of $22,952 against this nursing home on December 12, 2023.

See the source data on data.cms.gov (opens in a new tab)

Staffing

3.28 nurse hours per resident per day in Q2 2026, about the same as in Q4 2025.

From the payroll records nursing homes file with CMS.

Ownership

For profit

Part of Communicare Health, a chain of 109 nursing homes.

Average CMS star ratings across the chain: 3.3 overall, 2.7 for health inspections, 2.6 for staffing, 4.6 for quality measures.

Typical cost

CareScout Cost of Care Survey, 2025

This provider's prices aren't public. Here is what the same care typically costs in Ohio.

Nursing Homes

Ohio median$9,186/mo

Nearby alternatives

Other licensed providers in Massillon.

Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care

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