Nursing Homes · Wilmington, DE
Nursing Homes · Medicare certified
Encore at Wilmington
2723 Shipley Road · Wilmington, DE 19810 · 82 certified beds
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About Encore at Wilmington
Encore at Wilmington is a nursing home in Wilmington, Delaware. Its capacity is 82 beds, below the New Castle County median of 104 for nursing homes. It is run by a for-profit operator and is part of Encore Port Holdings LLC. It is Medicare certified. Its public inspection record shows 59 citations, the most recent on June 6, 2025. CMS also lists 3 fines or payment denials against it. Nurse staffing averages 3.96 hours per resident per day. It is one of 15 nursing homes listed in Wilmington. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
3.0Staffing
4.0Quality measures
5.0CMS Care Compare, October 2026.
Inspection history (59)
Records from January 2023 to June 2025.
July 2, 2024
Tag F0638Assure that each resident’s assessment is updated at least once every 3 months.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 9, 2024.
July 2, 2024
Tag F0641Ensure each resident receives an accurate assessment.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 9, 2024.
July 2, 2024
Tag F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 9, 2024.
July 2, 2024
Tag F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 9, 2024.
July 2, 2024
Tag F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 9, 2024.
July 2, 2024
Tag F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 9, 2024.
July 2, 2024
Tag F0658Ensure services provided by the nursing facility meet professional standards of quality.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 9, 2024.
July 2, 2024
Tag F0880Provide and implement an infection prevention and control program.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 9, 2024.
July 2, 2024
Tag F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 9, 2024.
January 8, 2024
Tag F0660Plan the resident's discharge to meet the resident's goals and needs.
Severity J: isolated, immediate jeopardy. Corrected February 5, 2024.
January 8, 2024
Tag F0919Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 5, 2024.
January 8, 2024
Tag F0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 5, 2024.
January 8, 2024
Tag F0697Provide safe, appropriate pain management for a resident who requires such services.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 5, 2024.
January 8, 2024
Tag F0637Assess the resident when there is a significant change in condition.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 5, 2024.
January 8, 2024
Tag F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 5, 2024.
January 8, 2024
Tag F0695Provide safe and appropriate respiratory care for a resident when needed.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 5, 2024.
January 8, 2024
Tag F0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 5, 2024.
January 8, 2024
Tag F0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 5, 2024.
January 8, 2024
Tag F0745Provide medically-related social services to help each resident achieve the highest possible quality of life.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 5, 2024.
January 26, 2023
Tag F0943Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 21, 2023.
Penalties (3)
Total fines: $32,394
June 15, 2026 · Fine
CMS recorded a civil money penalty of $26,378 against this nursing home on June 15, 2026.
July 2, 2024 · Fine
CMS recorded a civil money penalty of $16,801 against this nursing home on July 2, 2024.
January 8, 2024 · Fine
CMS recorded a civil money penalty of $15,593 against this nursing home on January 8, 2024.
Staffing
3.96 nurse hours per resident per day in Q2 2026, up from 3.85 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit
- Parent company: Encore Port Holdings LLC
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Delaware.
Nearby alternatives
Other licensed providers in Wilmington.
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Complete Care at Hillside LLC
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
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