Nursing Homes · Wilmington, DE
Nursing Homes · Medicare certified
Encore at Wilmington
2723 Shipley Road · Wilmington, DE 19810 · 82 certified beds
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About Encore at Wilmington
Encore at Wilmington is a nursing home in Wilmington, Delaware. Its capacity is 82 beds, below the New Castle County median of 104 for nursing homes. It is run by a for-profit operator and is part of Encore Port Holdings LLC. It is Medicare certified. Its public inspection record shows 59 citations, the most recent on June 6, 2025. CMS also lists 3 fines or payment denials against it. Nurse staffing averages 3.96 hours per resident per day. It is one of 15 nursing homes listed in Wilmington. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
3.0Staffing
4.0Quality measures
5.0CMS Care Compare, October 2026.
Inspection history (59)
Records from January 2023 to June 2025.
June 6, 2025
Tag F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 16, 2025.
June 6, 2025
Tag F0880Provide and implement an infection prevention and control program.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected July 16, 2025.
June 6, 2025
Tag F0760Ensure that residents are free from significant medication errors.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 16, 2025.
June 6, 2025
Tag F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 16, 2025.
June 6, 2025
Tag F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 16, 2025.
July 2, 2024
Tag F0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Severity C: widespread, no actual harm, potential for minimal harm. Corrected August 9, 2024.
July 2, 2024
Tag F0882Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 9, 2024.
July 2, 2024
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 9, 2024.
July 2, 2024
Tag F0558Reasonably accommodate the needs and preferences of each resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 9, 2024.
July 2, 2024
Tag F0553Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 9, 2024.
July 2, 2024
Tag F0645PASARR screening for Mental disorders or Intellectual Disabilities.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 9, 2024.
July 2, 2024
Tag F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 9, 2024.
July 2, 2024
Tag F0730Observe each nurse aide's job performance and give regular training.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 9, 2024.
July 2, 2024
Tag F0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 9, 2024.
July 2, 2024
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 27, 2024.
July 2, 2024
Tag F0677Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 9, 2024.
July 2, 2024
Tag F0685Assist a resident in gaining access to vision and hearing services.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 9, 2024.
July 2, 2024
Tag F0728Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 9, 2024.
July 2, 2024
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G: isolated, actual harm. Corrected August 23, 2024.
July 2, 2024
Tag F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 9, 2024.
Penalties (3)
Total fines: $32,394
June 15, 2026 · Fine
CMS recorded a civil money penalty of $26,378 against this nursing home on June 15, 2026.
July 2, 2024 · Fine
CMS recorded a civil money penalty of $16,801 against this nursing home on July 2, 2024.
January 8, 2024 · Fine
CMS recorded a civil money penalty of $15,593 against this nursing home on January 8, 2024.
Staffing
3.96 nurse hours per resident per day in Q2 2026, up from 3.85 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit
- Parent company: Encore Port Holdings LLC
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Delaware.
Nearby alternatives
Other licensed providers in Wilmington.
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Complete Care at Hillside LLC
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
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