Nursing Homes · Norwalk, CA
Nursing Homes · Medicare certified
Dept of State Hospitals - Metropolitan SNF
11401 South Bloomfield Avenue · Norwalk, CA 90650 · 102 certified beds
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About Dept of State Hospitals - Metropolitan SNF
Dept of State Hospitals - Metropolitan SNF is a nursing home in Norwalk, California. Its capacity is 102 beds, above the Los Angeles County median of 99 for nursing homes. It is run by a government body. It is Medicare certified. Its public inspection record shows 55 citations, the most recent on May 6, 2026. CMS also lists 4 fines or payment denials against it. Nurse staffing averages 9.77 hours per resident per day. It is one of 7 nursing homes listed in Norwalk. Residents and families can raise concerns with the Office of the State Long-Term Care Ombudsman at 1-800-231-4024. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Special Focus Facility candidate
CMS lists this nursing home as a candidate for its Special Focus Facility program, which is for nursing homes with a history of serious quality issues. About the program.
Certification
Medicare-certified.
Ratings
Overall
2.0Staffing
5.0Quality measures
3.0CMS Care Compare, October 2026.
Inspection history (55)
Records from July 2023 to May 2026.
December 8, 2025
Tag F0865Have a plan that describes the process for conducting QAPI and QAA activities.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected January 12, 2026.
November 14, 2025
Tag F0940Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 24, 2025.
November 14, 2025
Tag F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 24, 2025.
December 18, 2024
Tag F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 2, 2025.
November 8, 2024
Tag F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 5, 2024.
November 8, 2024
Tag F0558Reasonably accommodate the needs and preferences of each resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 5, 2024.
November 8, 2024
Tag F0865Have a plan that describes the process for conducting QAPI and QAA activities.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected December 5, 2024.
November 8, 2024
Tag F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 5, 2024.
November 8, 2024
Tag F0814Dispose of garbage and refuse properly.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 5, 2024.
November 8, 2024
Tag F0880Provide and implement an infection prevention and control program.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected December 5, 2024.
November 8, 2024
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 5, 2024.
November 8, 2024
Tag F0945Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected December 5, 2024.
November 8, 2024
Tag F0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterly.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected December 5, 2024.
October 23, 2024
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 12, 2024.
October 23, 2024
Tag F0552Ensure that residents are fully informed and understand their health status, care and treatments.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 12, 2024.
September 25, 2024
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 15, 2024.
July 2, 2024
Tag F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity G: isolated, actual harm. Corrected July 22, 2024.
February 27, 2024
Tag F0695Provide safe and appropriate respiratory care for a resident when needed.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 21, 2024.
December 1, 2023
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 9, 2024.
December 1, 2023
Tag F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected January 9, 2024.
Penalties (4)
Total fines: $83,093
March 7, 2026 · Fine
CMS recorded a civil money penalty of $51,490 against this nursing home on March 7, 2026.
December 8, 2025 · Fine
CMS recorded a civil money penalty of $65,521 against this nursing home on December 8, 2025.
December 8, 2025 · Payment Denial
CMS recorded a Medicare/Medicaid payment denial for new admissions starting January 6, 2026, lasting 34 days (triggered by inspection on December 8, 2025).
July 2, 2024 · Fine
CMS recorded a civil money penalty of $17,572 against this nursing home on July 2, 2024.
Staffing
9.77 nurse hours per resident per day in Q2 2026, down from 10.05 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
Government - State
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in California.
Nearby alternatives
Other licensed providers in Norwalk.
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
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