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Nursing Homes · Medicare certified

Dept of State Hospitals - Metropolitan SNF

11401 South Bloomfield Avenue · Norwalk, CA 90650 · 102 certified beds

(562) 863-7011

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About Dept of State Hospitals - Metropolitan SNF

Dept of State Hospitals - Metropolitan SNF is a nursing home in Norwalk, California. Its capacity is 102 beds, above the Los Angeles County median of 98 for nursing homes. It is run by a government body. It is Medicare certified. Its public inspection record shows 55 citations, the most recent on May 6, 2026. CMS also lists 4 fines or payment denials against it. Nurse staffing averages 9.77 hours per resident per day. It is one of 7 nursing homes listed in Norwalk. Residents and families can raise concerns with the Office of the State Long-Term Care Ombudsman at 1-800-231-4024. Its public records were last updated in October 2026.

Public record

CMS Care Compare, updated October 2026

Special Focus Facility candidate

CMS lists this nursing home as a candidate for its Special Focus Facility program, which is for nursing homes with a history of serious quality issues. About the program.

Certification

Medicare-certified.

Ratings

Overall

2.0

Staffing

5.0

Quality measures

3.0

CMS Care Compare, October 2026.

Inspection history (55)

Records from July 2023 to May 2026.

  • May 6, 2026

    Tag F0609

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 8, 2026.

  • March 7, 2026

    Tag F0607

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity L: widespread, immediate jeopardy. Corrected March 25, 2026.

  • March 7, 2026

    Tag F0609

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected March 25, 2026.

  • March 7, 2026

    Tag F0600

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G: isolated, actual harm. Corrected March 25, 2026.

  • March 7, 2026

    Tag F0610

    Respond appropriately to all alleged violations.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 25, 2026.

  • March 7, 2026

    Tag F0943

    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

    Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected March 6, 2026.

  • December 8, 2025

    Tag F0686

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity G: isolated, actual harm. Corrected January 12, 2026.

  • December 8, 2025

    Tag F0695

    Provide safe and appropriate respiratory care for a resident when needed.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 12, 2026.

  • December 8, 2025

    Tag F0658

    Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 12, 2026.

  • December 8, 2025

    Tag F0814

    Dispose of garbage and refuse properly.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected January 12, 2026.

  • December 8, 2025

    Tag F0550

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 12, 2026.

  • December 8, 2025

    Tag F0838

    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

    Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected January 12, 2026.

  • December 8, 2025

    Tag F0641

    Ensure each resident receives an accurate assessment.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 12, 2026.

  • December 8, 2025

    Tag F0812

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected January 12, 2026.

  • December 8, 2025

    Tag F0689

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 12, 2026.

  • December 8, 2025

    Tag F0842

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 9, 2026.

  • December 8, 2025

    Tag F0698

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity J: isolated, immediate jeopardy. Corrected January 12, 2026.

  • December 8, 2025

    Tag F0726

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected January 12, 2026.

  • December 8, 2025

    Tag F0943

    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected January 12, 2026.

  • December 8, 2025

    Tag F0880

    Provide and implement an infection prevention and control program.

    Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected January 12, 2026.

See the source data on data.cms.gov (opens in a new tab)

Penalties (4)

Total fines: $83,093

  • March 7, 2026 · Fine

    CMS recorded a civil money penalty of $51,490 against this nursing home on March 7, 2026.

  • December 8, 2025 · Fine

    CMS recorded a civil money penalty of $65,521 against this nursing home on December 8, 2025.

  • December 8, 2025 · Payment Denial

    CMS recorded a Medicare/Medicaid payment denial for new admissions starting January 6, 2026, lasting 34 days (triggered by inspection on December 8, 2025).

  • July 2, 2024 · Fine

    CMS recorded a civil money penalty of $17,572 against this nursing home on July 2, 2024.

See the source data on data.cms.gov (opens in a new tab)

Staffing

9.77 nurse hours per resident per day in Q2 2026, down from 10.05 in Q4 2025.

From the payroll records nursing homes file with CMS.

Ownership

Government - State

Typical cost

CareScout Cost of Care Survey, 2025

This provider's prices aren't public. Here is what the same care typically costs in California.

Nursing Homes

California median$12,167/mo

Nearby alternatives

Other licensed providers in Norwalk.

Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care

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