Nursing Homes · Medicare certified
Dept of State Hospitals - Metropolitan SNF
11401 South Bloomfield Avenue · Norwalk, CA 90650 · 102 certified beds
Are you the operator? Claim this profile.
About Dept of State Hospitals - Metropolitan SNF
Dept of State Hospitals - Metropolitan SNF is a nursing home in Norwalk, California. Its capacity is 102 beds, above the Los Angeles County median of 98 for nursing homes. It is run by a government body. It is Medicare certified. Its public inspection record shows 55 citations, the most recent on May 6, 2026. CMS also lists 4 fines or payment denials against it. Nurse staffing averages 9.77 hours per resident per day. It is one of 7 nursing homes listed in Norwalk. Residents and families can raise concerns with the Office of the State Long-Term Care Ombudsman at 1-800-231-4024. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Special Focus Facility candidate
CMS lists this nursing home as a candidate for its Special Focus Facility program, which is for nursing homes with a history of serious quality issues. About the program.
Certification
Medicare-certified.
Ratings
Overall
2.0Staffing
5.0Quality measures
3.0CMS Care Compare, October 2026.
Inspection history (55)
Records from July 2023 to May 2026.
May 6, 2026
Tag F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 8, 2026.
March 7, 2026
Tag F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity L: widespread, immediate jeopardy. Corrected March 25, 2026.
March 7, 2026
Tag F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected March 25, 2026.
March 7, 2026
Tag F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity G: isolated, actual harm. Corrected March 25, 2026.
March 7, 2026
Tag F0610Respond appropriately to all alleged violations.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 25, 2026.
March 7, 2026
Tag F0943Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected March 6, 2026.
December 8, 2025
Tag F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity G: isolated, actual harm. Corrected January 12, 2026.
December 8, 2025
Tag F0695Provide safe and appropriate respiratory care for a resident when needed.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 12, 2026.
December 8, 2025
Tag F0658Ensure services provided by the nursing facility meet professional standards of quality.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 12, 2026.
December 8, 2025
Tag F0814Dispose of garbage and refuse properly.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected January 12, 2026.
December 8, 2025
Tag F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 12, 2026.
December 8, 2025
Tag F0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected January 12, 2026.
December 8, 2025
Tag F0641Ensure each resident receives an accurate assessment.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 12, 2026.
December 8, 2025
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected January 12, 2026.
December 8, 2025
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 12, 2026.
December 8, 2025
Tag F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 9, 2026.
December 8, 2025
Tag F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity J: isolated, immediate jeopardy. Corrected January 12, 2026.
December 8, 2025
Tag F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected January 12, 2026.
December 8, 2025
Tag F0943Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected January 12, 2026.
December 8, 2025
Tag F0880Provide and implement an infection prevention and control program.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected January 12, 2026.
Penalties (4)
Total fines: $83,093
March 7, 2026 · Fine
CMS recorded a civil money penalty of $51,490 against this nursing home on March 7, 2026.
December 8, 2025 · Fine
CMS recorded a civil money penalty of $65,521 against this nursing home on December 8, 2025.
December 8, 2025 · Payment Denial
CMS recorded a Medicare/Medicaid payment denial for new admissions starting January 6, 2026, lasting 34 days (triggered by inspection on December 8, 2025).
July 2, 2024 · Fine
CMS recorded a civil money penalty of $17,572 against this nursing home on July 2, 2024.
Staffing
9.77 nurse hours per resident per day in Q2 2026, down from 10.05 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
Government - State
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in California.
Nearby alternatives
Other licensed providers in Norwalk.
Intercommunity Healthcare & Rehabilitation Center
Norwalk Skilled Nursing & Wellness Centre, LLC
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
Check availability and pricing at Dept of State Hospitals - Metropolitan SNF
We'll email you Dept of State Hospitals - Metropolitan SNF and similar options nearby, with local costs. You can also ask them to contact you, or call (562) 863-7011.
Sponsored
Talk to an advisor at no cost