Assisted Living · Dallas, TX
Assisted Living, Nursing Homes, Memory Care · Medicare certified
Continuing Care at Highland Springs
7910 Frankford Road · Dallas, TX 75252 · Lic. #146375 (TX) · 88 certified beds
Licensed · Verify with the state (opens in a new tab)
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About Continuing Care at Highland Springs
Continuing Care at Highland Springs is an assisted living community in Dallas, Texas. Its capacity is 88 beds, above the Collin County median of 16 for assisted living communities. The TX licensing record lists its status as "LICENSED". It is run by a for-profit operator and is part of Erickson Senior Living. It is Medicare certified. Its public inspection record shows 27 citations, the most recent on January 21, 2026. CMS also lists 1 fine or payment denial against it. Nurse staffing averages 4.45 hours per resident per day. It is one of 101 assisted living communities listed in Dallas. Residents and families can raise concerns with the Texas Long-Term Care Ombudsman Program at 1-800-252-2412. Its public records were last updated in November 2026.
Public record
State licensing agency, updated November 2026
Certification
Medicare-certified.
Ratings
Overall
4.0Staffing
5.0Quality measures
5.0CMS Care Compare (nursing home rating), October 2026.
Inspection history (27)
Records from August 2022 to January 2026.
January 21, 2026
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity J: isolated, immediate jeopardy. Corrected January 22, 2026.
View original record (opens in a new tab)January 21, 2026
Tag F0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Severity K: pattern, immediate jeopardy. Corrected January 22, 2026.
View original record (opens in a new tab)October 9, 2025 · Health Visit
Citation TXV-HLT-20251009-8e82d1ecbbTexas Health and Human Services cited this facility following an inspection completed on October 9, 2025. The state's finding, as published: "The facility failed to have sufficient staff to assure that each resident would receive the kind and amount of supervision and care required to meet basic needs." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations.
View original record (opens in a new tab)October 9, 2025 · Health Visit
Citation TXV-HLT-20251009-4f83a0364eTexas Health and Human Services cited this facility following an inspection completed on October 9, 2025. The state's finding, as published: "The facility failed to immediately make an oral report of alleged ANE or send a written report of the investigation to HHSC when required." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations.
View original record (opens in a new tab)October 9, 2025 · Health Visit
Citation TXV-HLT-20251009-f2402fc464Texas Health and Human Services cited this facility following an inspection completed on October 9, 2025. The state's finding, as published: "The facility failed to ensure each resident was free from abuse, neglect, and exploitation." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations.
View original record (opens in a new tab)October 9, 2025 · Health Visit
Citation TXV-HLT-20251009-f24a9f656cTexas Health and Human Services cited this facility following an inspection completed on October 9, 2025. The state's finding, as published: "The facility failed to include a section addressing health and medical needs in the emergency preparedness and response plan." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations.
View original record (opens in a new tab)September 11, 2025
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected October 23, 2025.
View original record (opens in a new tab)September 11, 2025
Tag F0760Ensure that residents are free from significant medication errors.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 23, 2025.
View original record (opens in a new tab)September 11, 2025
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 23, 2025.
View original record (opens in a new tab)August 1, 2024
Tag F0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected September 10, 2024.
View original record (opens in a new tab)August 1, 2024
Tag F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected September 10, 2024.
View original record (opens in a new tab)August 1, 2024
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected September 10, 2024.
View original record (opens in a new tab)August 1, 2024
Tag F0558Reasonably accommodate the needs and preferences of each resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 10, 2024.
View original record (opens in a new tab)August 1, 2024
Tag F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected September 10, 2024.
View original record (opens in a new tab)August 1, 2024
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected September 10, 2024.
View original record (opens in a new tab)August 1, 2024
Tag F0645PASARR screening for Mental disorders or Intellectual Disabilities.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected September 10, 2024.
View original record (opens in a new tab)August 1, 2024
Tag F0677Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 10, 2024.
View original record (opens in a new tab)February 8, 2024
Tag F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected December 11, 2023.
View original record (opens in a new tab)February 8, 2024
Tag F0658Ensure services provided by the nursing facility meet professional standards of quality.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 11, 2023.
View original record (opens in a new tab)May 24, 2023
Tag F0638Assure that each resident’s assessment is updated at least once every 3 months.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 7, 2023.
View original record (opens in a new tab)
Penalties (1)
Total fines: $46,105
January 21, 2026 · Fine
CMS recorded a civil money penalty of $46,105 against this nursing home on January 21, 2026.
Staffing
4.45 nurse hours per resident per day in Q2 2026, up from 4.21 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit
Part of Erickson Senior Living, a chain of 17 nursing homes.
Average CMS star ratings across the chain: 4.4 overall, 3.7 for health inspections, 4.8 for staffing, 4.2 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Texas.
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