Nursing Homes · Charleston, WV
Nursing Homes · Medicare certified
Complete Care at Oak Ridge LLC
1000 Association Drive · Charleston, WV 25311 · 74 certified beds
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About Complete Care at Oak Ridge LLC
Complete Care at Oak Ridge LLC is a nursing home in Charleston, West Virginia. Its capacity is 74 beds, below the Kanawha County median of 90 for nursing homes. It is run by a for-profit operator and is part of Complete Care. It is Medicare certified. Its public inspection record shows 37 citations, the most recent on June 5, 2025. CMS also lists 1 fine or payment denial against it. Nurse staffing averages 3.61 hours per resident per day. It is one of 5 nursing homes listed in Charleston. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
4.0Staffing
2.0Quality measures
4.0CMS Care Compare, October 2026.
Inspection history (37)
Records from February 2023 to June 2025.
July 25, 2024
Tag F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected September 4, 2024.
July 25, 2024
Tag F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 4, 2024.
July 25, 2024
Tag F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 4, 2024.
July 25, 2024
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected September 4, 2024.
July 25, 2024
Tag F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 4, 2024.
July 25, 2024
Tag F0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 4, 2024.
July 25, 2024
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected September 4, 2024.
July 25, 2024
Tag F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 4, 2024.
July 25, 2024
Tag F0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected September 4, 2024.
July 25, 2024
Tag F0732Post nurse staffing information every day.
Severity C: widespread, no actual harm, potential for minimal harm. Corrected September 4, 2024.
July 25, 2024
Tag F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected September 4, 2024.
July 25, 2024
Tag F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected September 4, 2024.
July 25, 2024
Tag F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected September 4, 2024.
February 15, 2023
Tag F0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 15, 2023.
February 15, 2023
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected March 15, 2023.
February 15, 2023
Tag F0880Provide and implement an infection prevention and control program.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 15, 2023.
February 15, 2023
Tag F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 15, 2023.
Penalties (1)
Total fines: $16,039
July 25, 2024 · Fine
CMS recorded a civil money penalty of $16,039 against this nursing home on July 25, 2024.
Staffing
3.61 nurse hours per resident per day in Q2 2026, up from 3.52 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit
Part of Complete Care, a chain of 85 nursing homes.
Average CMS star ratings across the chain: 3.3 overall, 2.7 for health inspections, 2.4 for staffing, 4.6 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in West Virginia.
Nearby alternatives
Other licensed providers in Charleston.
Nursing Homes · Charleston, WV
Charleston Healthcare Center
Nursing Homes · Charleston, WV
Meadowbrook Acres
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
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