Nursing Homes · Medicare certified
Complete Care at Glendale West
6263 N Green Bay Ave · Glendale, WI 53209 · 94 certified beds
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About Complete Care at Glendale West
Complete Care at Glendale West is a nursing home in Glendale, Wisconsin. Its capacity is 94 beds, below the Milwaukee County median of 95 for nursing homes. It is run by a for-profit operator and is part of Complete Care. It is Medicare certified. Its public inspection record shows 38 citations, the most recent on November 12, 2025. CMS also lists 1 fine or payment denial against it. Nurse staffing averages 4.54 hours per resident per day. It is one of 2 nursing homes listed in Glendale. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
3.0Staffing
3.0Quality measures
5.0CMS Care Compare, October 2026.
Inspection history (38)
Records from October 2022 to November 2025.
June 7, 2024
Tag F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 5, 2024.
June 7, 2024
Tag F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 5, 2024.
February 5, 2024
Tag F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 24, 2024.
February 5, 2024
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 24, 2024.
February 5, 2024
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 24, 2024.
February 5, 2024
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 24, 2024.
November 29, 2023
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G: isolated, actual harm. Corrected December 26, 2023.
November 29, 2023
Tag F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected December 26, 2023.
October 24, 2022
Tag F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity C: widespread, no actual harm, potential for minimal harm. Corrected November 18, 2022.
October 24, 2022
Tag F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 18, 2022.
October 24, 2022
Tag F0880Provide and implement an infection prevention and control program.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 18, 2022.
October 24, 2022
Tag F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is l….
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 18, 2022.
October 24, 2022
Tag F0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity C: widespread, no actual harm, potential for minimal harm. Corrected November 18, 2022.
October 24, 2022
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 18, 2022.
October 24, 2022
Tag F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 18, 2022.
October 24, 2022
Tag F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity J: isolated, immediate jeopardy. Corrected November 18, 2022.
October 24, 2022
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 18, 2022.
October 24, 2022
Tag F0558Reasonably accommodate the needs and preferences of each resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 18, 2022.
Penalties (1)
Total fines: $11,180
November 29, 2023 · Fine
CMS recorded a civil money penalty of $11,180 against this nursing home on November 29, 2023.
Staffing
4.54 nurse hours per resident per day in Q2 2026, up from 4.21 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit
Part of Complete Care, a chain of 85 nursing homes.
Average CMS star ratings across the chain: 3.3 overall, 2.7 for health inspections, 2.4 for staffing, 4.6 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Wisconsin.
Nearby alternatives
Other licensed providers in Glendale.
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
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