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Nursing Homes · Medicare certified

Complete Care at Glendale West

6263 N Green Bay Ave · Glendale, WI 53209 · 94 certified beds

(414) 351-0543

NPI 1164005732 (opens in a new tab)

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About Complete Care at Glendale West

Complete Care at Glendale West is a nursing home in Glendale, Wisconsin. Its capacity is 94 beds, below the Milwaukee County median of 95 for nursing homes. It is run by a for-profit operator and is part of Complete Care. It is Medicare certified. Its public inspection record shows 38 citations, the most recent on November 12, 2025. CMS also lists 1 fine or payment denial against it. Nurse staffing averages 4.54 hours per resident per day. It is one of 2 nursing homes listed in Glendale. Its public records were last updated in October 2026.

Public record

CMS Care Compare, updated October 2026

Certification

Medicare-certified.

Ratings

Overall

3.0

Staffing

3.0

Quality measures

5.0

CMS Care Compare, October 2026.

Inspection history (38)

Records from October 2022 to November 2025.

  • November 12, 2025

    Tag F0880

    Provide and implement an infection prevention and control program.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 5, 2025.

  • November 12, 2025

    Tag F0554

    Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 5, 2025.

  • November 12, 2025

    Tag F0677

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 5, 2025.

  • November 12, 2025

    Tag F0684

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 5, 2025.

  • May 22, 2025

    Tag F0880

    Provide and implement an infection prevention and control program.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 22, 2025.

  • May 22, 2025

    Tag F0760

    Ensure that residents are free from significant medication errors.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 22, 2025.

  • May 22, 2025

    Tag F0656

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 22, 2025.

  • May 22, 2025

    Tag F0572

    Give residents a notice of rights, rules, services and charges.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected June 22, 2025.

  • May 22, 2025

    Tag F0550

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected June 22, 2025.

  • May 22, 2025

    Tag F0689

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 22, 2025.

  • May 22, 2025

    Tag F0655

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected June 22, 2025.

  • May 22, 2025

    Tag F0842

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 22, 2025.

  • May 22, 2025

    Tag F0605

    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 22, 2025.

  • May 22, 2025

    Tag F0685

    Assist a resident in gaining access to vision and hearing services.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 22, 2025.

  • May 22, 2025

    Tag F0645

    PASARR screening for Mental disorders or Intellectual Disabilities.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 22, 2025.

  • May 22, 2025

    Tag F0636

    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 22, 2025.

  • May 22, 2025

    Tag F0759

    Ensure medication error rates are not 5 percent or greater.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 22, 2025.

  • November 26, 2024

    Tag F0812

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected December 17, 2024.

  • November 26, 2024

    Tag F0585

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 17, 2024.

  • September 26, 2024

    Tag F0804

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 15, 2024.

See the source data on data.cms.gov (opens in a new tab)

Penalties (1)

Total fines: $11,180

  • November 29, 2023 · Fine

    CMS recorded a civil money penalty of $11,180 against this nursing home on November 29, 2023.

See the source data on data.cms.gov (opens in a new tab)

Staffing

4.54 nurse hours per resident per day in Q2 2026, up from 4.21 in Q4 2025.

From the payroll records nursing homes file with CMS.

Ownership

For profit

Part of Complete Care, a chain of 85 nursing homes.

Average CMS star ratings across the chain: 3.3 overall, 2.7 for health inspections, 2.4 for staffing, 4.6 for quality measures.

Typical cost

CareScout Cost of Care Survey, 2025

This provider's prices aren't public. Here is what the same care typically costs in Wisconsin.

Nursing Homes

Wisconsin median$10,646/mo

Nearby alternatives

Other licensed providers in Glendale.

Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care

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