Nursing Homes · Greenfield, MA
Nursing Homes · Medicare certified
Charlene Manor Extended Care Facility
130 Colrain Road · Greenfield, MA 01301 · 123 certified beds
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About Charlene Manor Extended Care Facility
Charlene Manor Extended Care Facility is a nursing home in Greenfield, Massachusetts. Its capacity is 123 beds, the same as the Massachusetts median for nursing homes. It is run by a nonprofit operator and is part of Integritus Healthcare. It is Medicare certified. Its public inspection record shows 47 citations, the most recent on February 26, 2026. CMS also lists 4 fines or payment denials against it. Nurse staffing averages 3.62 hours per resident per day. It is one of 3 nursing homes listed in Greenfield. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
2.0Staffing
3.0Quality measures
3.0CMS Care Compare, October 2026.
Inspection history (47)
Records from September 2023 to February 2026.
November 6, 2024
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 26, 2024.
November 6, 2024
Tag F0558Reasonably accommodate the needs and preferences of each resident.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected December 26, 2024.
November 6, 2024
Tag F0641Ensure each resident receives an accurate assessment.
Severity B: pattern, no actual harm, potential for minimal harm. Corrected December 26, 2024.
November 6, 2024
Tag F0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 26, 2024.
November 6, 2024
Tag F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 26, 2024.
November 6, 2024
Tag F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 26, 2024.
November 6, 2024
Tag F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity G: isolated, actual harm. Corrected December 26, 2024.
November 6, 2024
Tag F0880Provide and implement an infection prevention and control program.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 26, 2024.
November 6, 2024
Tag F0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 26, 2024.
November 6, 2024
Tag F0791Provide or obtain dental services for each resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 26, 2024.
June 28, 2024
Tag F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected August 10, 2024.
June 28, 2024
Tag F0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected August 10, 2024.
December 13, 2023
Tag F0943Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 27, 2024.
December 13, 2023
Tag F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 27, 2024.
December 13, 2023
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 27, 2024.
September 18, 2023
Tag F0760Ensure that residents are free from significant medication errors.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 4, 2023.
September 18, 2023
Tag F0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity B: pattern, no actual harm, potential for minimal harm. Corrected November 4, 2023.
September 18, 2023
Tag F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected November 4, 2023.
September 18, 2023
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected November 4, 2023.
September 18, 2023
Tag F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 4, 2023.
Penalties (4)
Total fines: $99,366
February 26, 2026 · Fine
CMS recorded a civil money penalty of $28,560 against this nursing home on February 26, 2026.
November 6, 2024 · Fine
CMS recorded a civil money penalty of $52,192 against this nursing home on November 6, 2024.
June 28, 2024 · Fine
CMS recorded a civil money penalty of $37,001 against this nursing home on June 28, 2024.
September 18, 2023 · Fine
CMS recorded a civil money penalty of $10,173 against this nursing home on September 18, 2023.
Staffing
3.62 nurse hours per resident per day in Q2 2026, about the same as in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
Non profit
Part of Integritus Healthcare, a chain of 14 nursing homes.
Average CMS star ratings across the chain: 2.9 overall, 3.0 for health inspections, 3.3 for staffing, 2.7 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Massachusetts.
Nearby alternatives
Other licensed providers in Greenfield.
Nursing Homes · Greenfield, MA
Regalcare at Greenfield
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
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