Nursing Homes · Greenfield, MA
Poet's Seat Healthcare Center
Cost data not yet available
SOURCE DATA AUG 2026
Nursing Homes · Medicare certified
Charlene Manor Extended Care Facility
130 Colrain Road · Greenfield, MA 01301 · 123 certified beds
License number not yet on file. We only publish license numbers we can source from an official registry.
NPI 1992419485. Look this up in the CMS NPPES registry (opens in a new tab)
Are you the operator? Claim this profile. Corrections are free, always.
About Charlene Manor Extended Care Facility
In Greenfield, Massachusetts, Charlene Manor Extended Care Facility is listed as a nursing home. Public records list 123 beds. It is Medicare certified. Ownership records list a nonprofit operator and tie the listing to Integritus Healthcare. We hold 47 inspection citations for this listing, the most recent dated 26 February 2026. CMS also lists 4 fine or payment denial actions against it. Reported staffing works out to 3.75 nurse hours per resident per day. Every fact above comes from the public records listed in the sources section on this page. The newest source file we hold for this listing is dated August 2026.
Public record
CMS Care Compare · Source data August 2026
Certification
- Medicare-certified (CMS Certification Number on file)
Ratings
2.0(CMS Care Compare)Source: CMS Care Compare · Updated 2026-06-01.GOV
Staffing rating
3.0Quality-measure rating
2.0Inspections on record
2
Cited deficiencies
35
2.0(CMS Care Compare)Source: CMS Care Compare · Updated 2026-08-01.GOV
Staffing rating
3.0Quality-measure rating
3.0Inspections on record
2
Cited deficiencies
35
2.0(CMS Care Compare)Source: CMS Care Compare · Updated 2026-07-01.GOV
Staffing rating
3.0Quality-measure rating
3.0Inspections on record
2
Cited deficiencies
35
Not yet ratedSource: CMS Care Compare · Updated 2026Q1.GOV
Staffing rating
Not publishedQuality-measure rating
Not publishedInspections on record
Not published
Cited deficiencies
Not published
Not yet ratedSource: CMS Care Compare · Updated 2025Q4.GOV
Staffing rating
Not publishedQuality-measure rating
Not publishedInspections on record
Not published
Cited deficiencies
Not published
Inspection history (47)
Records from September 2023 to February 2026.
November 6, 2024 · D
Citation F0689Federal surveyors cited this nursing home on 2024-11-06 under CMS tag F0689 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. The deficiency was recorded as corrected on 2024-12-26. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-11-06.GOVNovember 6, 2024 · E
Citation F0558Federal surveyors cited this nursing home on 2024-11-06 under CMS tag F0558 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Reasonably accommodate the needs and preferences of each resident. The deficiency was recorded as corrected on 2024-12-26. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-11-06.GOVNovember 6, 2024 · B
Citation F0641Federal surveyors cited this nursing home on 2024-11-06 under CMS tag F0641 (CMS scope/severity B: pattern, no actual harm, potential for minimal harm) for Ensure each resident receives an accurate assessment. The deficiency was recorded as corrected on 2024-12-26. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-11-06.GOVNovember 6, 2024 · D
Citation F0700Federal surveyors cited this nursing home on 2024-11-06 under CMS tag F0700 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. The deficiency was recorded as corrected on 2024-12-26. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-11-06.GOVNovember 6, 2024 · D
Citation F0726Federal surveyors cited this nursing home on 2024-11-06 under CMS tag F0726 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. The deficiency was recorded as corrected on 2024-12-26. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-11-06.GOVNovember 6, 2024 · D
Citation F0655Federal surveyors cited this nursing home on 2024-11-06 under CMS tag F0655 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted. The deficiency was recorded as corrected on 2024-12-26. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-11-06.GOVNovember 6, 2024 · G
Citation F0686Federal surveyors cited this nursing home on 2024-11-06 under CMS tag F0686 (CMS scope/severity G: isolated, actual harm) for Provide appropriate pressure ulcer care and prevent new ulcers from developing. The deficiency was recorded as corrected on 2024-12-26. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-11-06.GOVNovember 6, 2024 · D
Citation F0880Federal surveyors cited this nursing home on 2024-11-06 under CMS tag F0880 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide and implement an infection prevention and control program. The deficiency was recorded as corrected on 2024-12-26. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-11-06.GOVNovember 6, 2024 · D
Citation F0604Federal surveyors cited this nursing home on 2024-11-06 under CMS tag F0604 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. The deficiency was recorded as corrected on 2024-12-26. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-11-06.GOVNovember 6, 2024 · D
Citation F0791Federal surveyors cited this nursing home on 2024-11-06 under CMS tag F0791 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide or obtain dental services for each resident. The deficiency was recorded as corrected on 2024-12-26. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-11-06.GOVJune 28, 2024 · F
Citation F0584Federal surveyors cited this nursing home on 2024-06-28 under CMS tag F0584 (CMS scope/severity F: widespread, no actual harm, potential for more than minimal harm) for Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. The deficiency was recorded as corrected on 2024-08-10. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-06-28.GOVJune 28, 2024 · F
Citation F0867Federal surveyors cited this nursing home on 2024-06-28 under CMS tag F0867 (CMS scope/severity F: widespread, no actual harm, potential for more than minimal harm) for Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. The deficiency was recorded as corrected on 2024-08-10. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-06-28.GOVDecember 13, 2023 · D
Citation F0943Federal surveyors cited this nursing home on 2023-12-13 under CMS tag F0943 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. The deficiency was recorded as corrected on 2024-01-27. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2023-12-13.GOVDecember 13, 2023 · D
Citation F0607Federal surveyors cited this nursing home on 2023-12-13 under CMS tag F0607 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Develop and implement policies and procedures to prevent abuse, neglect, and theft. The deficiency was recorded as corrected on 2024-01-27. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2023-12-13.GOVDecember 13, 2023 · D
Citation F0684Federal surveyors cited this nursing home on 2023-12-13 under CMS tag F0684 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide appropriate treatment and care according to orders, resident’s preferences and goals. The deficiency was recorded as corrected on 2024-01-27. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2023-12-13.GOVSeptember 18, 2023 · D
Citation F0760Federal surveyors cited this nursing home on 2023-09-18 under CMS tag F0760 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure that residents are free from significant medication errors. The deficiency was recorded as corrected on 2023-11-04. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2023-09-18.GOVSeptember 18, 2023 · B
Citation F0582Federal surveyors cited this nursing home on 2023-09-18 under CMS tag F0582 (CMS scope/severity B: pattern, no actual harm, potential for minimal harm) for Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. The deficiency was recorded as corrected on 2023-11-04. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2023-09-18.GOVSeptember 18, 2023 · F
Citation F0761Federal surveyors cited this nursing home on 2023-09-18 under CMS tag F0761 (CMS scope/severity F: widespread, no actual harm, potential for more than minimal harm) for Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. The deficiency was recorded as corrected on 2023-11-04. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2023-09-18.GOVSeptember 18, 2023 · F
Citation F0689Federal surveyors cited this nursing home on 2023-09-18 under CMS tag F0689 (CMS scope/severity F: widespread, no actual harm, potential for more than minimal harm) for Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. The deficiency was recorded as corrected on 2023-11-04. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2023-09-18.GOVSeptember 18, 2023 · D
Citation F0698Federal surveyors cited this nursing home on 2023-09-18 under CMS tag F0698 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide safe, appropriate dialysis care/services for a resident who requires such services. The deficiency was recorded as corrected on 2023-11-04. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2023-09-18.GOV
Penalties (4)
Total fines on file: $99,366
February 26, 2026 · Fine
Citation FINE-140356CMS recorded a civil money penalty of $28,560 against this nursing home on 2026-02-26 (Fine ID: 140356). Source: CMS Care Compare Penalties (as of 2026-08-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2026-02-26.GOVNovember 6, 2024 · Fine
Citation FINE-3861CMS recorded a civil money penalty of $52,192 against this nursing home on 2024-11-06 (Fine ID: 3861). Source: CMS Care Compare Penalties (as of 2026-07-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-11-06.GOVJune 28, 2024 · Fine
Citation FINE-3822CMS recorded a civil money penalty of $37,001 against this nursing home on 2024-06-28 (Fine ID: 3822). Source: CMS Care Compare Penalties (as of 2026-07-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-06-28.GOVSeptember 18, 2023 · Fine
Citation FINE-3608CMS recorded a civil money penalty of $10,173 against this nursing home on 2023-09-18 (Fine ID: 3608). Source: CMS Care Compare Penalties (as of 2026-07-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2023-09-18.GOV
Staffing
Latest: 3.75 nurse staffing hours per resident per day (2026Q1)
Staffing trend (5 periods)
- 2025Q43.65 hrs/resident/day
- 2026-06-013.65 hrs/resident/day
- 2026-07-013.75 hrs/resident/day
- 2026-08-013.75 hrs/resident/day
- 2026Q13.75 hrs/resident/day
Most recent period is higher than 2025Q4 (+0.10 hrs/resident/day). Figures are CMS-reported nurse staffing hours, not our estimate.
Ownership
Non profit
CMS Care Compare chain: Integritus Healthcare
Chain ID 603 · 14 facilities in chain (CMS)
- Chain average overall rating: 2.8
- Chain average health inspection rating: 2.9
- Chain average staffing rating: 3.4
- Chain average quality measure rating: 2.7
Chain averages are CMS-published figures for facilities sharing this Chain ID (formerly Affiliated Entity). They are not ElderCareCosts scores.
Parent organization: Integritus Healthcare Management Services INC
chain · PAC 1759538614
Recent changes to this listing
Watch this facility: new record changes publish to an RSS feed any feed reader can follow. No signup.
Each line is a difference between two readings of a government file. It says what the source reported, not what the provider did.
Sep 1, 2026Ownership changed
The source now records ownership as "Non profit".
Reported by CMS nursing homes (ownership)
Sep 1, 2026Ownership changed
The source now records ownership as "Non profit - Corporation".
Reported by CMS nursing homes (provider info)
Aug 6, 2026Ownership changed
The source now records ownership as "Non profit".
Reported by CMS nursing homes (ownership)
Jul 24, 2026Ownership changed
The source now records ownership as "Non profit - Corporation".
Reported by CMS nursing homes (provider info)
Jul 24, 2026Ownership changed
The source now records ownership as "Non profit".
Reported by CMS nursing homes (ownership)
Ratings, inspections, and penalties are public records, reproduced in plain English without edits to their substance. View source records · What these measures mean.
Typical cost
Genworth CareScout Cost of Care Survey · 2025
This provider doesn't publish a specific price to us. Below is the typical MA range for the care type(s) it offers. Use it as context, not a quote.
Nursing Homes
Median · MA$14,448/moSee full MA cost breakdownSource: Genworth CareScout Cost of Care Survey · Updated 2025
Nearby alternatives
Other licensed providers in Greenfield, with their own public records.
Nursing Homes · Greenfield, MA
Regalcare at Greenfield
Cost data not yet available
A comparison puts both public records in one view and marks any measure the two are not held to alike, so a blank never reads as a bad score.
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
Check availability and pricing at Charlene Manor Extended Care Facility
Request info and we'll pass it directly to Charlene Manor Extended Care Facility, or call them at 4137743724 if you'd rather talk now.
Trust & methodology
Where this information came from
Each block below is one file we read, the date on that file, and the fields on this page that came from it. The date is when the source published or we retrieved it, not the day we last looked at this listing.
- CMS nursing homes (provider info)as of August 2026
- Chain identifier, Chain name, City, CMS Special Focus status, County, Licensed capacity, Map location, Medicare certification number, Name, Phone number, State, Street address, ZIP code
- CMS nursing homes (ownership)as of July 2026
- Ownership type, Parent organization
- CMS enrollmentas of July 2026
- NPI
- CMS nursing homes (payroll-based journal staffing)as of June 2026
- Staffing hours per resident day
Read how we handle every file on the data sources page.