Charlene Manor Extended Care Facility
Cost data not yet available
Nursing Homes · Medicare certified
359 High Street · Greenfield, MA 01301 · 63 certified beds
License number not yet on file. We only publish license numbers we can source from an official registry.
NPI 1144986977. Look this up in the CMS NPPES registry (opens in a new tab)
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Poet's Seat Healthcare Center is a nursing home in Greenfield, Massachusetts, in Franklin County. Its reported capacity is 63 beds. It is recorded as a for-profit operator, part of Ephram Lahasky. Federal records list it as Medicare certified. Our copy of the inspection record holds 43 citations, the newest dated 28 May 2025. Federal enforcement records add 1 fine or payment denial action. Staffing reports put it at 3.00 nurse hours per resident per day. Every fact above comes from the public records listed in the sources section on this page. The newest source file we hold for this listing is dated July 2026.
CMS Care Compare · Source data August 2026
Staffing rating
1.0Quality-measure rating
5.0Inspections on record
2
Cited deficiencies
15
Staffing rating
1.0Quality-measure rating
5.0Inspections on record
2
Cited deficiencies
15
Staffing rating
Not publishedQuality-measure rating
Not publishedInspections on record
Not published
Cited deficiencies
Not published
Staffing rating
Not publishedQuality-measure rating
Not publishedInspections on record
Not published
Cited deficiencies
Not published
Staffing rating
1.0Quality-measure rating
4.0Inspections on record
2
Cited deficiencies
15
Records from November 2022 to May 2025.
May 28, 2025 · B
Citation F0641Federal surveyors cited this nursing home on 2025-05-28 under CMS tag F0641 (CMS scope/severity B: pattern, no actual harm, potential for minimal harm) for Ensure each resident receives an accurate assessment. The deficiency was recorded as corrected on 2025-05-28. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
May 28, 2025 · G
Citation F0580Federal surveyors cited this nursing home on 2025-05-28 under CMS tag F0580 (CMS scope/severity G: isolated, actual harm) for Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. The deficiency was recorded as corrected on 2025-05-28. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
May 28, 2025 · D
Citation F0690Federal surveyors cited this nursing home on 2025-05-28 under CMS tag F0690 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. The deficiency was recorded as corrected on 2025-05-28. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
May 28, 2025 · G
Citation F0697Federal surveyors cited this nursing home on 2025-05-28 under CMS tag F0697 (CMS scope/severity G: isolated, actual harm) for Provide safe, appropriate pain management for a resident who requires such services. The deficiency was recorded as corrected on 2025-05-28. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
May 28, 2025 · D
Citation F0842Federal surveyors cited this nursing home on 2025-05-28 under CMS tag F0842 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. The deficiency was recorded as corrected on 2025-05-28. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
May 28, 2025 · D
Citation F0604Federal surveyors cited this nursing home on 2025-05-28 under CMS tag F0604 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. The deficiency was recorded as corrected on 2025-05-28. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
October 3, 2024 · D
Citation F0689Federal surveyors cited this nursing home on 2024-10-03 under CMS tag F0689 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. The deficiency was recorded as corrected on 2024-10-28. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
October 3, 2024 · D
Citation F0656Federal surveyors cited this nursing home on 2024-10-03 under CMS tag F0656 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. The deficiency was recorded as corrected on 2024-10-28. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
March 11, 2024 · C
Citation F0926Federal surveyors cited this nursing home on 2024-03-11 under CMS tag F0926 (CMS scope/severity C: widespread, no actual harm, potential for minimal harm) for Have policies on smoking. The deficiency was recorded as corrected on 2024-04-08. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
March 11, 2024 · D
Citation F0804Federal surveyors cited this nursing home on 2024-03-11 under CMS tag F0804 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. The deficiency was recorded as corrected on 2024-04-08. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
March 11, 2024 · D
Citation F0582Federal surveyors cited this nursing home on 2024-03-11 under CMS tag F0582 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. The deficiency was recorded as corrected on 2024-04-05. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
March 11, 2024 · D
Citation F0689Federal surveyors cited this nursing home on 2024-03-11 under CMS tag F0689 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. The deficiency was recorded as corrected on 2024-04-10. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
March 11, 2024 · F
Citation F0812Federal surveyors cited this nursing home on 2024-03-11 under CMS tag F0812 (CMS scope/severity F: widespread, no actual harm, potential for more than minimal harm) for Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. The deficiency was recorded as corrected on 2024-04-04. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
August 28, 2023 · D
Citation F0883Federal surveyors cited this nursing home on 2023-08-28 under CMS tag F0883 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Develop and implement policies and procedures for flu and pneumonia vaccinations. The deficiency was recorded as corrected on 2023-08-31. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
August 28, 2023 · E
Citation F0880Federal surveyors cited this nursing home on 2023-08-28 under CMS tag F0880 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Provide and implement an infection prevention and control program. The deficiency was recorded as corrected on 2023-08-31. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
November 2, 2022 · E
Citation F0585Federal surveyors cited this nursing home on 2022-11-02 under CMS tag F0585 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. The deficiency was recorded as corrected on 2022-12-03. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
November 2, 2022 · D
Citation F0690Federal surveyors cited this nursing home on 2022-11-02 under CMS tag F0690 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. The deficiency was recorded as corrected on 2022-12-09. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
November 2, 2022 · E
Citation F0761Federal surveyors cited this nursing home on 2022-11-02 under CMS tag F0761 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. The deficiency was recorded as corrected on 2022-12-03. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
November 2, 2022 · E
Citation F0880Federal surveyors cited this nursing home on 2022-11-02 under CMS tag F0880 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Provide and implement an infection prevention and control program. The deficiency was recorded as corrected on 2022-11-18. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
November 2, 2022 · E
Citation F0655Federal surveyors cited this nursing home on 2022-11-02 under CMS tag F0655 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted. The deficiency was recorded as corrected on 2022-12-03. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
Total fines on file: $5,541
May 28, 2025 · Fine
Citation FINE-135133CMS recorded a civil money penalty of $5,541 against this nursing home on 2025-05-28 (Fine ID: 135133). Source: CMS Care Compare Penalties (as of 2026-07-01).
Latest: 3.00 nurse staffing hours per resident per day (2026Q1)
Staffing trend (5 periods)
Most recent period is about the same as 2025Q4. Figures are CMS-reported nurse staffing hours, not our estimate.
For profit - Limited Liability company
CMS Care Compare chain: Ephram Lahasky
Chain ID 205 · 22 facilities in chain (CMS)
Chain averages are CMS-published figures for facilities sharing this Chain ID (formerly Affiliated Entity). They are not ElderCareCosts scores.
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Each line is a difference between two readings of a government file. It says what the source reported, not what the provider did.
Jul 23, 2026First appeared in our data
This listing first appeared in the government file we read. That is usually when it entered the file, not the day it opened.
Reported by CMS nursing homes (provider info)
Ratings, inspections, and penalties are public records, reproduced in plain English without edits to their substance. View source records · What these measures mean.
Genworth CareScout Cost of Care Survey · 2025
This provider doesn't publish a specific price to us. Below is the typical MA range for the care type(s) it offers. Use it as context, not a quote.
Nursing Homes
Median · MA$14,448/moOther licensed providers in Greenfield, with their own public records.
Cost data not yet available
Cost data not yet available
A comparison puts both public records in one view and marks any measure the two are not held to alike, so a blank never reads as a bad score.
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